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No srt external subtitles on samsung ue55ju6440w

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aravorn

Serviio newbie

Posts: 4

Joined: Wed Jul 15, 2015 7:50 am

Post Wed Jul 15, 2015 8:01 am

No srt external subtitles on samsung ue55ju6440w

Hi,

I always used Serviio to stream movies with SRT external subtitles. This has alwas worked perfectly on my 5-year old samsung 7-series (profile c/d series in serviio).
Now I have bought a new tv. Everything works fine exept for subtitles.

When I select the movie file in my Samsung TV it says *.mkv.mkv so somehow it gives double extension.
01.mkv and 01.srt in the same folder, to be sure I also created a 01.mkv.srt but that doesn't help.

Serviio version, just updated to last version: 1.5.2, still no subs.
Tv firmware updated to last version, reset to factory, doesn't help.

I know the TV supports SRT files because I tested it on a usb stick

Any ideas to make this work?
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aravorn

Serviio newbie

Posts: 4

Joined: Wed Jul 15, 2015 7:50 am

Post Thu Jul 16, 2015 7:18 am

Re: No srt external subtitles on samsung ue55ju6440w

Here I have found a browse request that the TV sends.
Maybe strange that there's nothing in the 'filter' tags: <Filter>*</Filter>
This is the output of connecting with a minidlna server, which I tried after failing with serviio. I would like to keep working with serviio in the future.

POST /ctl/ContentDir HTTP/1.1
HOST:192.168.0.20:8200
Accept: */*
CONTENT-LENGTH: 452
CONTENT-TYPE: text/xml; charset="utf-8"
USER-AGENT: DLNADOC/1.50 SEC_HHP_[TV] UE55JU6440/1.0 UPnP/1.0
SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#Browse"
Connection: close

<?xml version="1.0" encoding="utf-8"?><s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><s:Body><u:Browse xmlns:u="urn:schemas-upnp-org:service:ContentDirectory:1"><ObjectID>2$15$3$0</ObjectID><BrowseFlag>BrowseMetadata</BrowseFlag><Filter>*</Filter><StartingIndex>0</StartingIndex><RequestedCount>0</RequestedCount><SortCriteria></SortCriteria></u:Browse></s:Body></s:Envelope>HTTP/1.1 200 OK
Content-Type: text/xml; charset="utf-8"
Connection: close
Content-Length: 1269
Server: Debian/wheezy/sid DLNADOC/1.50 UPnP/1.0 MiniDLNA/1.0.24
Date: Wed, 15 Jul 2015 18:35:55 GMT
EXT:

<?xml version="1.0" encoding="utf-8"?>
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><s:Body><u:BrowseResponse xmlns:u="urn:schemas-upnp-org:service:ContentDirectory:1"><Result>&lt;DIDL-Lite xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:upnp="urn:schemas-upnp-org:metadata-1-0/upnp/" xmlns="urn:schemas-upnp-org:metadata-1-0/DIDL-Lite/" xmlns:dlna="urn:schemas-dlna-org:metadata-1-0/"&gt;
&lt;item id="2$15$3$0" parentID="2$15$3" restricted="1" refID="64$3$0"&gt;&lt;dc:title&gt;Drive Angry size="1666804442" duration="1:44:31.191" bitrate="265787" sampleFrequency="48000" nrAudioChannels="6" resolution="720x400" protocolInfo="http-get:*:video/x-msvideo:DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01700000000000000000000000000000"&gt;http://192.168.0.20:8200/MediaItems/26.avi&lt;/res&gt;&lt;/item&gt;&lt;/DIDL-Lite&gt;</Result>
<NumberReturned>1</NumberReturned>
<TotalMatches>1</TotalMatches>
<UpdateID>6</UpdateID></u:BrowseResponse></s:Body></s:Envelope>
Last edited by aravorn on Thu Jul 16, 2015 11:47 am, edited 1 time in total.
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khu

Serviio newbie

Posts: 1

Joined: Thu Jul 16, 2015 10:58 am

Post Thu Jul 16, 2015 11:18 am

Re: No srt external subtitles on samsung ue55ju6440w

Hello,
I have noticed the same problem with my ue55ju7005.
The subs are working correctly on my older ue55h6415 and also on USB stick.
Is it assumed that subs should work on existing (E/F, H) profiles or do we need a
profile update for J series?
It seems that there are the same issue with many other J series owners so if you
find the solution, please let us know.
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jd_stojanov

Serviio newbie

Posts: 4

Joined: Sat Jul 18, 2015 9:07 am

Post Sat Jul 18, 2015 9:12 am

Re: No srt external subtitles on samsung ue55ju6440w

Hi ,

I have the same problem with my J series Samsung (UE40J6300). The TV recognizes all my video files, including MKV, but would not load subtitles. Since there is no J profile in Serviio I have used the one for the H series. Anyone found a solution to this yet?
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Supernova

Serviio newbie

Posts: 17

Joined: Tue Jul 28, 2015 9:53 pm

Post Wed Jul 29, 2015 9:28 pm

Re: No srt external subtitles on samsung ue55ju6440w

I think there needs to be a dedicated J-series profile.
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jd_stojanov

Serviio newbie

Posts: 4

Joined: Sat Jul 18, 2015 9:07 am

Post Mon Aug 03, 2015 9:45 pm

Re: No srt external subtitles on samsung ue55ju6440w

I cannot find it at all and I have the latest version...
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ocelotro

Serviio newbie

Posts: 1

Joined: Sat Sep 05, 2015 11:08 am

Post Sat Sep 05, 2015 11:12 am

Re: No srt external subtitles on samsung ue55ju6440w

Hi,
I have a 2015 Samsung 55JU6400 and even though I can see fine movies with the Generic DLNA profile, when encoding subs, my TV doesn't recognize the movie format and won't even play them. I can't see any profile for the J series.
Is there any workaround for this?
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rj99

Serviio newbie

Posts: 1

Joined: Sun Sep 13, 2015 12:13 pm

Post Sun Sep 13, 2015 12:43 pm

Re: No srt external subtitles on samsung ue55ju6440w

Hello

For the past 3 days i'm struggling to configure subtitles to show on TV. With no success yet.

My TV is a Samsung UE55JU6400.

The movie with most tests I've conducted so far is "Wild_2014_720p_BluRay_x264_YIFY.mp4"

The external Portuguese subtitle file is "Wild_2014_720p_BluRay_x264_YIFY.srt"

I've selected all 3 subtitle boxes, the character encoding is UTF-8, but i've also tried CP1252 and ANSI as well, saving that file with Notepad. No preferred language selected.

From the subtitle file I removed [ and ] existing characters.

I also used SrtWiz on the .srt file.

The TV shows the movie without subtitle, and apparently with no error.

Prior to remove the [ and ] characters from the file, i got an error from TV.

Also tried all Samsung profiles in Status Serviio console.

The movie and subtitle played perfectly on a USB stick on the TV.

Can you shed some additional light or suggest further line of action ?

Thank you
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coxamad

Serviio newbie

Posts: 1

Joined: Mon Sep 28, 2015 12:50 am

Post Mon Sep 28, 2015 12:52 am

Re: No srt external subtitles on samsung ue55ju6440w

Hey folks, do we have any update here?
I tried everything I found at google but I can't get the subs working at J6400...
How to proceed?
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zknafein

Serviio newbie

Posts: 2

Joined: Tue Sep 29, 2015 5:32 am

Post Tue Sep 29, 2015 5:35 am

Re: No srt external subtitles on samsung ue55ju6440w

I have a UE43J5500 and have the same problem. Any of my srt dont show, when in another samsung TV (UE40H5570) works all subtitles.

Any update?.
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Aaru Bui

Serviio newbie

Posts: 6

Joined: Fri Jun 12, 2015 1:37 am

Post Sat Oct 10, 2015 9:35 pm

Re: No srt external subtitles on samsung ue55ju6440w

There is one way I got SRT subtitles working on the J-series and that was using a DLNA Control Point (BubbleUPnP).

For direct playback, I've tried tweaking the DIDL-Lite document sent to the TV to include all the nodes from the working one sent from BubbleUPnP. (I added the sec:CaptionInfo node.) This didn't work.
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silvan

Serviio newbie

Posts: 3

Joined: Sun Oct 11, 2015 9:54 pm

Post Sun Oct 11, 2015 10:00 pm

Re: No srt external subtitles on samsung ue55ju6440w

I just bought Samsung UE48JS8500 4K Curved 3D and also I cant play movies with subtitles. Only BubbleUPnP is helping just now. Any news about special profile for new Samsung TVs?
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CyberTod

Serviio newbie

Posts: 6

Joined: Sun Oct 18, 2015 8:42 pm

Post Sun Oct 18, 2015 8:46 pm

Re: No srt external subtitles on samsung ue55ju6440w

I am planning to buy a J series tv very soon and this info is very discouraging. I have an E series now and no problems.
How exactly are you using BubbleUPNP to have subs on the J series ? I have installed it and I can see my Serviio server from it, but that is about it.
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Aaru Bui

Serviio newbie

Posts: 6

Joined: Fri Jun 12, 2015 1:37 am

Post Sun Oct 18, 2015 9:57 pm

Re: No srt external subtitles on samsung ue55ju6440w

CyberTod wrote:I am planning to buy a J series tv very soon and this info is very discouraging. I have an E series now and no problems.
How exactly are you using BubbleUPNP to have subs on the J series ? I have installed it and I can see my Serviio server from it, but that is about it.


Using Serviio as the library, the TV as the renderer.
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CyberTod

Serviio newbie

Posts: 6

Joined: Sun Oct 18, 2015 8:42 pm

Post Tue Oct 20, 2015 11:36 am

Re: No srt external subtitles on samsung ue55ju6440w

That is what I selected in BubbleUPNP, but I am not sure if I did it right. I don't have the J series yet so just testing in my E series.
But when connecting to the tv I see the Serviio server and connect to it as usual, nothing has changed. It's like BubbleUPNP is not there at all. Is it working like some kind of transparent proxy ?
Also found some info on Mezzmo's forum that they have a working profile for the J series still in testing. And they say it is something proprietary in how new Samsung tvs handle the subtitles.
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ConflictCZ

Serviio newbie

Posts: 7

Joined: Tue Oct 20, 2015 7:46 pm

Location: Brno, Czech Republic

Post Tue Oct 20, 2015 7:50 pm

Re: No srt external subtitles on samsung ue55ju6440w

Hello there,
same problem - Samsung UE48J5502, all movies play fine but no subtitles at all. :-(

Serviio is just perfect - please, can you tell us some update on this?
BTW, I am adding myself to the question how can BubbleDLNA help? I have installed it, configure it like "Aaru Bui" said, creates proxy server, I can see it on my SmartHub on the TV, browse files but no files can be played this way. Always told me "unsupported/stopped" through Proxy.

Any ideas?

Thanks,
Tomas from Czech Republic
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CyberTod

Serviio newbie

Posts: 6

Joined: Sun Oct 18, 2015 8:42 pm

Post Wed Oct 21, 2015 6:51 am

Re: No srt external subtitles on samsung ue55ju6440w

Currently I don't mind if the profile is exclusive to Pro version. If this will be sufficient enough motivation so we have this profile I'll gladly buy it.
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ConflictCZ

Serviio newbie

Posts: 7

Joined: Tue Oct 20, 2015 7:46 pm

Location: Brno, Czech Republic

Post Wed Oct 21, 2015 7:06 pm

Re: No srt external subtitles on samsung ue55ju6440w

Yes, agree.
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Aaru Bui

Serviio newbie

Posts: 6

Joined: Fri Jun 12, 2015 1:37 am

Post Fri Oct 23, 2015 10:57 am

Re: No srt external subtitles on samsung ue55ju6440w

Apologies for the confusion. What I meant to say was: the BubbleUPnP workaround is only available to owners of an Android device.
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aravorn

Serviio newbie

Posts: 4

Joined: Wed Jul 15, 2015 7:50 am

Post Mon Oct 26, 2015 5:41 pm

Re: No srt external subtitles on samsung ue55ju6440w

Solution FOUND!!!
dear followers:
until now, since there is no solution from serviio I will youse universal media server!
you can download it for free and it supports external SRT subtitles for the newest samsung TV's :-)

untill there's no further solution from serviio I will keep using this. But I'm hopefully waiting for updates from serviio because I prefer that!
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