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"Codec not supported." force transcoding?

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wanxu

Serviio newbie

Posts: 12

Joined: Thu Sep 22, 2011 8:47 am

Post Fri Oct 23, 2015 5:20 pm

"Codec not supported." force transcoding?

Hi, I have a file that cannot be played on my TV (Samsung D Series). The codec is not supported, so I want it to be transcoded. My file info is this one:

  Code:
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L4@Main
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 1h 4mn
Width                                    : 1 916 pixels
Height                                   : 1 076 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
DURATION                                 : 01:04:44.047000000
NUMBER_OF_FRAMES                         : 93124
NUMBER_OF_BYTES                          : 791778371
_STATISTICS_WRITING_APP                  : mkvmerge v8.4.0 ('A better way to fly') 64bit
_STATISTICS_WRITING_DATE_UTC             : 2015-10-14 09:43:39
_STATISTICS_TAGS                         : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES



Can I add a profile that forces to transcode these files?

Thanks
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Sat Oct 24, 2015 2:02 am

Re: "Codec not supported." force transcoding?

What profile are you currently using?
Post MediaInfo detail for the file (see my signature) as it may be the audio stream that is not supported.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
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wanxu

Serviio newbie

Posts: 12

Joined: Thu Sep 22, 2011 8:47 am

Post Sat Oct 24, 2015 4:26 pm

Re: "Codec not supported." force transcoding?

Actually it was Mediainfo. Here is all the info. Thanks!

General
Unique ID : 226919931201132060624679659861509441824 (0xAAB7306570B3509F8BE48599229C8920)
Complete name : The Walking Dead\S06E01 - First Time Again.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 849 MiB
Duration : 1h 4mn
Overall bit rate : 1 835 Kbps
Movie name : PSArips.com | The.Walking.Dead.S06E01.First.Time.Again.1080p.WEB-DL.6CH.x265.HEVC-PSA
Encoded date : UTC 2015-10-14 09:43:39
Writing application : mkvmerge v8.4.0 ('A better way to fly') 64bit
Writing library : libebml v1.3.1 + libmatroska v1.4.2
DURATION : 01:03:02.735000000
NUMBER_OF_FRAMES : 698
NUMBER_OF_BYTES : 20176
_STATISTICS_WRITING_APP : mkvmerge v8.4.0 ('A better way to fly') 64bit
_STATISTICS_WRITING_DATE_UTC : 2015-10-14 09:43:39
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L4@Main
Codec ID : V_MPEGH/ISO/HEVC
Duration : 1h 4mn
Width : 1 916 pixels
Height : 1 076 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
DURATION : 01:04:44.047000000
NUMBER_OF_FRAMES : 93124
NUMBER_OF_BYTES : 791778371
_STATISTICS_WRITING_APP : mkvmerge v8.4.0 ('A better way to fly') 64bit
_STATISTICS_WRITING_DATE_UTC : 2015-10-14 09:43:39
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : HE-AAC / LC
Codec ID : A_AAC
Duration : 1h 4mn
Channel(s) : 6 channels
Channel(s)_Original : 18 channels
Channel positions : Front: 14, Side: L R, LFE= 2
Sampling rate : 48.0 KHz / 24.0 KHz
Compression mode : Lossy
Delay relative to video : -105ms
Title : Surround
Language : English
Default : Yes
Forced : No
DURATION : 01:04:44.032000000
NUMBER_OF_FRAMES : 91032
NUMBER_OF_BYTES : 98033085
_STATISTICS_WRITING_APP : mkvmerge v8.4.0 ('A better way to fly') 64bit
_STATISTICS_WRITING_DATE_UTC : 2015-10-14 09:43:39
_STATISTICS_TAGS : BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Default : Yes
Forced : No

<<

jhb50

DLNA master

Posts: 2843

Joined: Thu Jun 30, 2011 9:32 pm

Post Sat Oct 24, 2015 6:27 pm

Re: "Codec not supported." force transcoding?

Serviio does not yet support HE-AAC. See ticket https://bitbucket.org/xnejp03/serviio/i ... c-aac_latm
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Sun Oct 25, 2015 1:05 am

Re: "Codec not supported." force transcoding?

I'm not sure, but I think it is that HE-AAC is not yet distinguished from normal AAC in Serviio. You may be able to therefore add this to the Samsung C/D profile:

  Code:
<Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384">
   <Matches container="matroska" vCodec="h264" aCodec="aac" aMultichannel="true" />
</Video>
to the profile just below the <Transcoding> statement. This will re-encode your audio - unfortunately it will do so for all AAC with more than 2 channels (including normal AAC with multi-channels). But it will give you a way forward until the ticket is implemented.

As always, restart the Serviio service (or your PC) after changing profile.xml.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.

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