Sat Nov 28, 2015 9:01 pm
Cannot stream when subtitle file is present
Hi,
This is my first post here. I couldn't find a solution to my problem and I see that there are lots of similar issues.
My TV is UE55JU7500. The problem appeared a few weeks ago. Before that I was able to *properly play a video with subtitles (English)*.
After a while I play the same file and it doesn't run. The error I'm getting is "The selected file is not currently supported." I remove the .srt file, force-refresh the library and the movie plays fine.
The only error I'm seeing in the DEBUG-enabled logs is "2015-11-28 22:57:33,922 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error".
I'm ready to provide as much info as possible in order to you help you resolve this if it is a bug or you help me resolve it if it is a configuration/setup issue on my side.
EDIT:
Serviio ver. 1.5.2
Windows 10
TV: Samsung UE55JU7500
EDIT2:
Actually there is an error when I put in the .srt file.
This is my first post here. I couldn't find a solution to my problem and I see that there are lots of similar issues.
My TV is UE55JU7500. The problem appeared a few weeks ago. Before that I was able to *properly play a video with subtitles (English)*.
After a while I play the same file and it doesn't run. The error I'm getting is "The selected file is not currently supported." I remove the .srt file, force-refresh the library and the movie plays fine.
The only error I'm seeing in the DEBUG-enabled logs is "2015-11-28 22:57:33,922 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error".
I'm ready to provide as much info as possible in order to you help you resolve this if it is a bug or you help me resolve it if it is a configuration/setup issue on my side.
EDIT:
Serviio ver. 1.5.2
Windows 10
TV: Samsung UE55JU7500
EDIT2:
Actually there is an error when I put in the .srt file.
- Code:
2015-11-28 23:02:43,767 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target upnp:rootdevice from address /192.168.1.100:2861s
2015-11-28 23:02:43,767 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target upnp:rootdevice from address /192.168.1.100:2861s
2015-11-28 23:02:43,767 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target upnp:rootdevice from address /192.168.1.100:2861s
2015-11-28 23:02:43,768 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target upnp:rootdevice from address /192.168.1.100:2861s
2015-11-28 23:02:43,768 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.1.100:2861
2015-11-28 23:02:43,768 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.1.100:2861
2015-11-28 23:02:43,768 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.1.100:2861
2015-11-28 23:02:43,768 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.1.100:2861
2015-11-28 23:02:50,629 DEBUG [FeedUpdaterWorker] Checking for new and expired online resources
2015-11-28 23:02:50,629 DEBUG [OnlineRepositoryDAOImpl] Reading all OnlineRepositories
2015-11-28 23:02:52,856 DEBUG [PipeManager] Adding file 'L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt' to the delta queue (file added)
2015-11-28 23:02:54,948 DEBUG [ServiioHttpService] Incoming request from /192.168.1.104:58011: POST /serviceControl HTTP/1.1, headers = [HOST: 192.168.1.100:8895,Accept: */*,CONTENT-LENGTH: 461,CONTENT-TYPE: text/xml; charset="utf-8",USER-AGENT: DLNADOC/1.50 SEC_HHP_[TV] UE55JU7500/1.0 UPnP/1.0,SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#Browse",Connection: close]]
2015-11-28 23:02:54,949 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:54,949 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#Browse"' from 192.168.1.104
2015-11-28 23:02:54,949 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:54,953 DEBUG [ContentDirectory] Browse() called for renderer UE55JU7500 (profile sam_h) with parameters: objectID = V_F^FOL_R1$F1$F67, browseFlag = BrowseMetadata, filter = *, startIndex = 0, count = 0, sortCriteria =
2015-11-28 23:02:54,953 DEBUG [LocalContentCacheDecorator] Found entry in the cache (local_default), returning it
2015-11-28 23:02:54,956 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2015-11-28 23:02:55,060 DEBUG [ServiioHttpService] Incoming request from /192.168.1.104:58012: POST /serviceControl HTTP/1.1, headers = [HOST: 192.168.1.100:8895,Accept: */*,CONTENT-LENGTH: 469,CONTENT-TYPE: text/xml; charset="utf-8",USER-AGENT: DLNADOC/1.50 SEC_HHP_[TV] UE55JU7500/1.0 UPnP/1.0,SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#Browse",Connection: close]]
2015-11-28 23:02:55,060 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:55,060 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#Browse"' from 192.168.1.104
2015-11-28 23:02:55,060 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:55,062 DEBUG [ContentDirectory] Browse() called for renderer UE55JU7500 (profile sam_h) with parameters: objectID = V_F^FOL_R1$F1$F67, browseFlag = BrowseDirectChildren, filter = *, startIndex = 0, count = 200, sortCriteria =
2015-11-28 23:02:55,063 DEBUG [LocalContentCacheDecorator] Found entry in the cache (local_default), returning it
2015-11-28 23:02:55,072 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2015-11-28 23:02:55,153 DEBUG [ServiioHttpService] Incoming request from /192.168.1.104:58013: POST /serviceControl HTTP/1.1, headers = [HOST: 192.168.1.100:8895,Accept: */*,CONTENT-LENGTH: 466,CONTENT-TYPE: text/xml; charset="utf-8",USER-AGENT: DLNADOC/1.50 SEC_HHP_[TV] UE55JU7500/1.0 UPnP/1.0,SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#Browse",Connection: close]]
2015-11-28 23:02:55,153 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:55,153 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#Browse"' from 192.168.1.104
2015-11-28 23:02:55,153 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:55,156 DEBUG [ContentDirectory] Browse() called for renderer UE55JU7500 (profile sam_h) with parameters: objectID = V_F^FOL_R1$F1$F67$MI72, browseFlag = BrowseMetadata, filter = *, startIndex = 0, count = 0, sortCriteria =
2015-11-28 23:02:55,156 DEBUG [VideoDAOImpl] Reading a Video (id = 72)
2015-11-28 23:02:55,157 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,157 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,157 DEBUG [GenreDAOImpl] Reading a Genre (id = 12)
2015-11-28 23:02:55,158 DEBUG [PersonDAOImpl] Retrieving list of grouped persons for MediaItem 72
2015-11-28 23:02:55,161 DEBUG [VideoDAOImpl] Reading a Video (id = 72)
2015-11-28 23:02:55,162 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 72 and profile Samsung TV / player (H-series)
2015-11-28 23:02:55,162 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,162 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,162 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,162 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,162 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file "The Suspicions of Mr Whicher The Murder In Angel Lane.avi": MPEG_TS_SD_EU_ISO
2015-11-28 23:02:55,162 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file "The Suspicions of Mr Whicher The Murder In Angel Lane.avi": MPEG_TS_SD_NA_ISO
2015-11-28 23:02:55,162 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file "The Suspicions of Mr Whicher The Murder In Angel Lane.avi": MPEG_TS_SD_KO_ISO
2015-11-28 23:02:55,162 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 73)
2015-11-28 23:02:55,163 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,163 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,163 DEBUG [LocalContentCacheDecorator] Stored entry in the cache (local_default), returning it
2015-11-28 23:02:55,165 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2015-11-28 23:02:55,245 DEBUG [ServiioHttpService] Incoming request from /192.168.1.104:58015: HEAD /resource/72/MEDIA_ITEM/MPEG_TS_SD_EU_ISO-0/ORIGINAL HTTP/1.0, headers = [getCaptionInfo.sec: 1,HOST: 192.168.1.100:8895,Connection: close]]
2015-11-28 23:02:55,245 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:55,246 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:55,246 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.104, Profile=Samsung TV / player (H-series)'
2015-11-28 23:02:55,246 DEBUG [ResourceDeliveryProcessor] Request for resource 72 and type 'MEDIA_ITEM' received
2015-11-28 23:02:55,246 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 72 (local)
2015-11-28 23:02:55,246 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 72)
2015-11-28 23:02:55,246 DEBUG [VideoDAOImpl] Reading a Video (id = 72)
2015-11-28 23:02:55,246 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 72, format MPEG_TS_SD_EU_ISO and profile Samsung TV / player (H-series)
2015-11-28 23:02:55,246 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,247 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,247 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,247 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,247 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file The Suspicions of Mr Whicher The Murder In Angel Lane.avi
2015-11-28 23:02:55,247 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,247 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,247 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file "The Suspicions of Mr Whicher The Murder In Angel Lane.avi": MPEG_TS_SD_EU_ISO
2015-11-28 23:02:55,247 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file "The Suspicions of Mr Whicher The Murder In Angel Lane.avi": MPEG_TS_SD_NA_ISO
2015-11-28 23:02:55,247 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file "The Suspicions of Mr Whicher The Murder In Angel Lane.avi": MPEG_TS_SD_KO_ISO
2015-11-28 23:02:55,248 DEBUG [VideoDAOImpl] Reading a Video (id = 72)
2015-11-28 23:02:55,248 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,248 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,248 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Length: 50000000000,Content-Type: video/mpeg,Cache-control: no-cache,Connection: close,contentFeatures.dlna.org: DLNA.ORG_PN=MPEG_TS_SD_EU_ISO;DLNA.ORG_OP=10;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01500000000000000000000000000000,Date: Sat, 28 Nov 2015 21:02:55 GMT,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*,Server: Windows 8, UPnP/1.0 DLNADOC/1.50, Serviio/1.5.2,transferMode.dlna.org: Streaming]]
2015-11-28 23:02:55,267 DEBUG [ServiioHttpService] Incoming request from /192.168.1.104:58016: HEAD /resource/72/MEDIA_ITEM/AVI-0/ORIGINAL HTTP/1.1, headers = [getcontentFeatures.dlna.org: 1,Host: 192.168.1.100:8895,Connection: close]]
2015-11-28 23:02:55,267 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:55,267 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104
2015-11-28 23:02:55,267 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.104, Profile=Samsung TV / player (H-series)'
2015-11-28 23:02:55,267 DEBUG [ResourceDeliveryProcessor] Request for resource 72 and type 'MEDIA_ITEM' received
2015-11-28 23:02:55,267 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 72 (local)
2015-11-28 23:02:55,267 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 72)
2015-11-28 23:02:55,268 DEBUG [VideoDAOImpl] Reading a Video (id = 72)
2015-11-28 23:02:55,268 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 72, format AVI and profile Samsung TV / player (H-series)
2015-11-28 23:02:55,268 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,268 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,268 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,268 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,268 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file The Suspicions of Mr Whicher The Murder In Angel Lane.avi
2015-11-28 23:02:55,268 DEBUG [MediaItemDAOImpl] Getting file of media item 72
2015-11-28 23:02:55,269 DEBUG [SubtitlesService] Found external subtitle file: L:\VIDEOS\Movies\The.Suspicions.of.Mr.Whicher.The.Murder.In.Angel.Lane.2013.HDTVRip.XviD.AC3en\The Suspicions of Mr Whicher The Murder In Angel Lane.srt
2015-11-28 23:02:55,269 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file "The Suspicions of Mr Whicher The Murder In Angel Lane.avi": MPEG_TS_SD_EU_ISO
2015-11-28 23:02:55,269 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file "The Suspicions of Mr Whicher The Murder In Angel Lane.avi": MPEG_TS_SD_NA_ISO
2015-11-28 23:02:55,269 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file "The Suspicions of Mr Whicher The Murder In Angel Lane.avi": MPEG_TS_SD_KO_ISO
2015-11-28 23:02:55,269 WARN [ResourceDeliveryProcessor] Invalid request, sending back 500 error
org.serviio.dlna.UnsupportedDLNAMediaFileFormatException: No media description available for required version: AVI
at org.serviio.delivery.resource.AbstractDeliveryEngine.findMediaInfoForFileProfile(AbstractDeliveryEngine.java:292)
at org.serviio.delivery.resource.transcode.AbstractTranscodingDeliveryEngine.retrieveTranscodedMediaInfoForVersion(AbstractTranscodingDeliveryEngine.java:159)
at org.serviio.delivery.resource.AbstractDeliveryEngine.getMediaInfoForMediaItem(AbstractDeliveryEngine.java:124)
at org.serviio.delivery.MediaResourceRetrievalStrategy.retrieveResourceInfo(MediaResourceRetrievalStrategy.java:181)
at org.serviio.delivery.ResourceDeliveryProcessor.deliverContent(ResourceDeliveryProcessor.java:80)
at org.serviio.upnp.webserver.ResourceTransportRequestHandler.handleRequest(ResourceTransportRequestHandler.java:86)
at org.serviio.upnp.webserver.AbstractRequestHandler.handle(AbstractRequestHandler.java:61)
at org.apache.http.protocol.HttpService.doService(HttpService.java:423)
at org.serviio.upnp.webserver.ServiioHttpService.doService(ServiioHttpService.java:78)
at org.apache.http.protocol.HttpService.handleRequest(HttpService.java:341)
at org.serviio.upnp.webserver.WebServer$WorkerThread.run(WebServer.java:204)
2015-11-28 23:02:59,289 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target upnp:rootdevice from address /192.168.1.100:60456s
2015-11-28 23:02:59,289 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target upnp:rootdevice from address /192.168.1.100:60456s
2015-11-28 23:02:59,289 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target upnp:rootdevice from address /192.168.1.100:60456s
2015-11-28 23:02:59,289 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target upnp:rootdevice from address /192.168.1.100:60456s
2015-11-28 23:02:59,289 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.1.100:60456
2015-11-28 23:02:59,289 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.1.100:60456
2015-11-28 23:02:59,289 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.1.100:60456
2015-11-28 23:02:59,289 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.1.100:60456