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Can't see folders and files on my TV

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eyalreshef

Serviio newbie

Posts: 6

Joined: Mon Jun 04, 2018 10:08 am

Post Mon Jun 04, 2018 10:17 am

Can't see folders and files on my TV

Hi,
I have laptop with Windows 10 and Samsung smart TV.
I shared, on my laptop, 2 folders, contain sub folders, pictures and movies.
i both folders, i can't see some of the sub-folders and other stuff like movies and pictures/
i tried to force scanning but it didn't help.

What could be the problem ?

Thank you !!
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atc98092

User avatar

DLNA master

Posts: 2624

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Mon Jun 04, 2018 12:31 pm

Re: Can't see folders and files on my TV

What model Samsung TV? What profile has Serviio assigned to it? What format (container, video and audio codecs) is your media in? If the TV doesn't think it can play any of your media, they won't show.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify media file contents
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eyalreshef

Serviio newbie

Posts: 6

Joined: Mon Jun 04, 2018 10:08 am

Post Mon Jun 04, 2018 8:51 pm

Re: Can't see folders and files on my TV

Its - 55" Full HD Flat Smart TV H6400 Series 6
Profile - Samsung TV / player (E/F-series)
The folder include jpg format.

Thank you !
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atc98092

User avatar

DLNA master

Posts: 2624

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Mon Jun 04, 2018 10:33 pm

Re: Can't see folders and files on my TV

First let me say as a fellow Samsung TV owner, their DLNA client is terrible. With some models, it won't even play transcoded files. And sometimes it will begin playing and then some time later will give you an unplayable error. I stopped using the TV interface a long time ago and either use a Blu Ray player or Roku player as my device of choice.

There, had to get that out :D

First, I suggest using the Samsung H profile, rather than the E/F. Might not make any difference, but who knows? Next, when you entered your shared folders in the Serviio console, did you select the correct boxes for the media within those folders? Myself, I keep video, audio and pictures in separate folders, and make sure the console has each folder set with the correct content information. I've never tried mixed content in the same folders, so can't say for sure if it is an issue.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify media file contents
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eyalreshef

Serviio newbie

Posts: 6

Joined: Mon Jun 04, 2018 10:08 am

Post Tue Jun 05, 2018 6:08 am

Re: Can't see folders and files on my TV

I switch to H profile and no result.
I also, as you are doing, separate pictures and movies.
I will try to connect to my laptop using Android TV box i have.
Will update.
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eyalreshef

Serviio newbie

Posts: 6

Joined: Mon Jun 04, 2018 10:08 am

Post Thu Jun 07, 2018 6:43 pm

Re: Can't see folders and files on my TV

What i did is to copy the photoes folders to be just after the root, c:\pictures, and now it's working ...

Is this a bug ?
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atc98092

User avatar

DLNA master

Posts: 2624

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Thu Jun 07, 2018 11:25 pm

Re: Can't see folders and files on my TV

Zip would have to say if that's the way it's supposed to work, but it does match my theory that each type of media needs to be separate folders. Glad it's working now. :)
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify media file contents
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eyalreshef

Serviio newbie

Posts: 6

Joined: Mon Jun 04, 2018 10:08 am

Post Fri Jun 08, 2018 3:42 am

Re: Can't see folders and files on my TV

One comment - it was separate but as 2 subfolders to one folder.
Now it is totally separate.

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