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Profile for UE43NU7475

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lolo_aguirre

Serviio newbie

Posts: 5

Joined: Fri Jul 06, 2018 7:17 am

Post Fri Jul 06, 2018 7:29 am

Profile for UE43NU7475

I have a new TV, model UE43NU7475, but I can't see many of the films I had. Does anyone know which profile is the best for Samsung UE43NU7475 or how to créate one for modern Samsungs TVs? Thanks.
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atc98092

User avatar

DLNA master

Posts: 2762

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Jul 06, 2018 2:30 pm

Re: Profile for UE43NU7475

Films that aren't listed generally means that Serviio doesn't believe they can be played on your device, so hides them. It's unlikely that a different Samsung profile will make them appear, since it's doubtful that Samsung has changed their codec support from previous models, but the M series profile would most likely be the best fit.

However, I believe your first step is to determine why these videos don't appear. See the link in my signature line to determine the contents of your media file, and post it here so we can see if it's the video or audio codec that is the issue.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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lolo_aguirre

Serviio newbie

Posts: 5

Joined: Fri Jul 06, 2018 7:17 am

Post Sat Jul 07, 2018 8:22 am

Re: Profile for UE43NU7475

Films are listed, but I get a message that they can not be played when I try. I've tried M profile, but there are films that doesn't play- I have read that Samsung has eliminated DIVx and DTS support in 2018 TVs, but I don't know how to modify the profile to enable the transcoding of these formats.
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atc98092

User avatar

DLNA master

Posts: 2762

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sat Jul 07, 2018 11:17 pm

Re: Profile for UE43NU7475

Let's try a different profile that has a Divx transcoding line. Try using the Sony BDP-Sx90 (21012) profile. It contains two lines to capture Divx video. Try playing one of the files that won't play. If it does, then we can look for the best place to insert some code for your Samsung.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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DenyAll

DLNA master

Posts: 2175

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Sat Jul 07, 2018 11:22 pm

Re: Profile for UE43NU7475

DenyAll
Panasonic Viera CS610A | Panasonic Viera V20A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.9 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
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lolo_aguirre

Serviio newbie

Posts: 5

Joined: Fri Jul 06, 2018 7:17 am

Post Sun Jul 08, 2018 8:58 am

Re: Profile for UE43NU7475

Solved using a user profile as indicated i the other post. I have read it, but I tried to modify the original profile file and didn't work. And the post has an error, the file should be called user-profileS.xml. Thanks!!
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atc98092

User avatar

DLNA master

Posts: 2762

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sun Jul 08, 2018 8:29 pm

Re: Profile for UE43NU7475

Please upload the user file you have tried to create, so we can help with any XML errors.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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lolo_aguirre

Serviio newbie

Posts: 5

Joined: Fri Jul 06, 2018 7:17 am

Post Mon Jul 09, 2018 5:15 am

Re: Profile for UE43NU7475

The error was in the name, I named it as the post said "user-profile.xml" and it should be called "user-profiles.xml". I have tried some of the films I cannot see and they work now. Thank you very much.

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