atc98092 wrote:You could check and see if a different profile was assigned to your TV in the Serviio console. If the TV was assigned a different IP address from your router, Serviio would treat it as a new device and might not assign the same profile.
If that checks OK, we probably need you to enable detailed logging, try to play something with a sub file, and then attach the log here. Then we can see if the file is detected correctly.
Thank you for your answer. I didn't understand very well the first part. In the Status section of the console I can see the profile
Samsung TV / player (C/D-series) which apparently should be the right one, while the IP address is 192.168.1.118
I also tried to play a file and this is the log (subs are in the same folder and correctly renamed):
2018-09-18 22:10:30,738 INFO [ProfileManager] User profiles definition (user-profiles.xml) not found, using built-in profiles only
2018-09-18 22:10:30,740 INFO [WebServer] WebServer starting on port 8895
2018-09-18 22:10:31,050 INFO [Device] Updated bound IP address of Device with UUID: 3ffad415-9d1a-32d2-80c7-718d4ac17c97, bound address: 192.168.1.102
2018-09-18 22:10:31,051 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2018-09-18 22:10:31,051 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2018-09-18 22:10:31,051 INFO [EventDispatcher] Starting EventDispatcher
2018-09-18 22:10:31,051 INFO [RendererSearchSender] Starting Renderer searcher process
2018-09-18 22:10:31,192 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface wlan1 (Intel(R) Dual Band Wireless-AC 7265) and address 192.168.1.102, timeout = 0
2018-09-18 22:12:50,918 INFO [PlaybackEventsManager] Playback of media item 23 (The Dragon Dies at Dawn [Marvels.Iron.Fist.S02E06.WEB.x264-STRiFE[eztv].mkv]) has started at 0% on Identifier=192.168.1.101, Profile=Samsung TV / player (C/D-series), Name=Samsung DTV DMR
2018-09-18 22:14:36,759 INFO [PlaybackEventsManager] Playback of media item 23 (The Dragon Dies at Dawn [Marvels.Iron.Fist.S02E06.WEB.x264-STRiFE[eztv].mkv]) has stopped at 1% on Identifier=192.168.1.101, Profile=Samsung TV / player (C/D-series), Name=Samsung DTV DMR
2018-09-18 22:14:44,225 INFO [RendererManager] Stored a new renderer: uuid='94ab7a1a-af9d-4eb0-9297-1bc72e897d9f', name = 'Unrecognized device', ipAddress='192.168.1.102', profile = '1', accessGroupId = '1'