Serviio

I've recently starting playing with Serviio on my Samsung D6000 series TV. It's work fairly smoothly so far, and I've got my iTunes folder (filled with roughly 10 GBs of data) and I dropped a season of Friends from my external hardrive on my desktop and successfully added it and all its 24 episodes.
I recently purchased Big Love off iTunes and was going to add it to my TV, but so far all I can do is get the folder to show up and no files are being added.
The difference between the files is that I ripped the Friends season and bought Big Love.
And as I type this a new problem has begun to arise. I can't delete folders or add new ones without restarting Serviio server.
From glancing at a few posts I assume a detailed log will be needed, but, being the lazy American I am, was hoping I might get an answer without having to do the minor bit of extra posting.
Thanks in advance

I assume the files are copy protected and therefore only playable in iTunes. Can you post ffmpeg -i of the files?

You assume correctly Mr. Zip. I was worried iTunes TV shows/movies wouldn't work. Oh well, I guess I'll be lame and actually plug in the old laptop. Thanks for the ridiculously fast response.

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