Some MKVs lock up c5500

Hi Folks,

I am finding a number (perhaps 20%) of the MKVs I try lock up my Samsung C5500. Its trys to play them I get a black screen and the time counter sticks at 00:00.

I have transcoding enabled and am using the lastest release of serviio.

Any ideas ? I have run one such file through media info, data below.

Many thanks

Keith

General
Complete name : problem.mkv
Format : Matroska
File size : 2.50 GiB
Duration : 1h 22mn
Overall bit rate : 4 341 Kbps
Encoded by : IMMERSE
Writing application : x264.exe
Writing library : mkv2rls x264-tv version built on 2011. febr. 17
Original source form : HDTV
TITLE : Live and Learn
PART_NUMBER : 01
DATE_RELEASE : 2011-06-19
GENRE : Sci-Fi
CLASSIFICATION : Scripted

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Format settings, GOP : M=1, N=20
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 22mn
Bit rate : 3 806 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.172
Stream size : 2.20 GiB (88%)
Writing library : x264 core 115 r2008 4c552d8
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=18 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=19.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language : English

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Codec ID : A_AC3
Duration : 1h 22mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 265 MiB (10%)
Title : English
Language : English

Any one help ? Below is the ffmpef output

C:\MediaI>ffmpeg -i problem.mkv
FFmpeg version UNKNOWN, Copyright (c) 2000-2011 the FFmpeg developers
built on Jan 10 2011 21:46:22 with gcc 4.4.2
configuration: --enable-static --disable-shared --disable-shared --disable-ffp
lay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --arch=x86 --e
nable-runtime-cpudetect --enable-w32threads --target-os=mingw32 --cross-prefix=i
686-mingw32-
libavutil 50.36. 0 / 50.36. 0
libavcore 0.16. 0 / 0.16. 0
libavcodec 52.108. 0 / 52.108. 0
libavformat 52.92. 0 / 52.92. 0
libavdevice 52. 2. 3 / 52. 2. 3
libavfilter 1.72. 0 / 1.72. 0
libswscale 0.12. 0 / 0.12. 0
[matroska,webm @ 015ed150] Unknown entry 0x63C9
Last message repeated 1 times
[matroska,webm @ 015ed150] Estimating duration from bitrate, this may be inaccur
ate

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (48000/
1001) -> 23.98 (48000/2002)
Input #0, matroska,webm, from 'problem.mkv':
Metadata:
track : 01
TITLE : Live and Learn
DATE_RELEASE : 2011-06-19
ENCODED_BY : IMMERSE
ORIGINAL_MEDIA_TYPE: HDTV
GENRE : Sci-Fi
CLASSIFICATION : Scripted
Duration: 01:22:35.90, start: 0.000000, bitrate: 448 kb/s
Stream #0.0(eng): Video: h264, yuv420p, 1280x720, PAR 1:1 DAR 16:9, 23.98 fp
s, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0.1(eng): Audio: ac3, 48000 Hz, 5.1, s16, 448 kb/s
Metadata:
title : English
At least one output file must be specified

Hi Keith,

I am having exactly the same problem - but only with .mkv files encoded by IMMERSE (I guess they are using settings not supported by the Samsung). I'm trying to run them on my C5500 off my WD My Passport via USB, and they're locking up the system.

The only workaround I have found is to extract the video and audio tracks separately using MKVExtractGUI, and then to recombine them using mkvmerge (remembering to set the video rate to 23.976 fps). After this, they work fine, but it's a bit of an inconvenience.

Any other suggested solutions would be welcome.

Cheers,

Andy

Thanks Andy for that I'll give it a go.

I'm no expert, but I'd have expected Serviio to transcode these to something the samsung could play ?

Keith

[moltra]

Can you guys post your serviio.log files and post information on one of the files affected. (see signature on how)

Will do a log tonight

Thanks

I have created a detailed log, but its too big to post, I've put the latter stages below, if you need more email me and I can email the whole file.

Does it help, any ideas ?

PS Do not know if it helps but I just tried the file on my old and retired Netgear EVA8000 and it played fine.

2011-07-07 17:56:54,203 INFO [MediaServer] Serviio DLNA media streaming server v 0.5.2 (rev. 4e3210bd9ff3)
2011-07-07 17:56:54,500 INFO [MediaServer] Petr Nejedly 2009-2011
2011-07-07 17:56:54,500 INFO [MediaServer] http://www.serviio.org
2011-07-07 17:56:54,500 INFO [MediaServer]
2011-07-07 17:56:54,500 INFO [MediaServer] Java 1.6.0_07-Sun Microsystems Inc.
2011-07-07 17:56:54,500 INFO [MediaServer] OS Windows XP x86 5.1
2011-07-07 17:56:54,500 INFO [MediaServer] File encoding: windows-1252
2011-07-07 17:56:54,500 INFO [MediaServer] ------------------------------------------------------------------------
2011-07-07 17:57:00,671 INFO [RestletServer] Starting Restlet server exposed on localhost:23423
2011-07-07 17:57:01,640 INFO [ServiioConsole] Connecting to Serviio REST on localhost:23423
2011-07-07 17:57:02,750 INFO [DBSchemaUpdateExecutor] Checking if DB schema needs to be updated
2011-07-07 17:57:29,109 INFO [Messages] Loaded console message bundle for locale: en
2011-07-07 17:57:44,765 INFO [ProfilesDefinitionParser] Parsing Profiles definition
2011-07-07 17:57:46,484 INFO [ProfilesDefinitionParser] Added profile 'Generic DLNA profile' (id=1)
2011-07-07 17:57:47,421 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (B-series)' (id=2)
2011-07-07 17:57:47,984 INFO [ProfilesDefinitionParser] Added profile 'XBox 360' (id=3)
2011-07-07 17:57:48,171 INFO [ProfilesDefinitionParser] Added profile 'Playstation 3' (id=4)
2011-07-07 17:57:48,390 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (A-series)' (id=5)
2011-07-07 17:57:48,562 INFO [ProfilesDefinitionParser] Added profile 'DirecTV HD-DVR' (id=6)
2011-07-07 17:57:49,000 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV / player (C/D-series)' (id=7)
2011-07-07 17:57:49,046 INFO [ProfilesDefinitionParser] Added profile 'LG BD player' (id=8)
2011-07-07 17:57:49,546 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV' (id=9)
2011-07-07 17:57:50,515 INFO [ProfilesDefinitionParser] Added profile 'Sony BD Player' (id=10)
2011-07-07 17:57:50,906 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera' (id=12)
2011-07-07 17:57:51,015 INFO [ProfilesDefinitionParser] Added profile 'Toshiba Rezga' (id=13)
2011-07-07 17:58:00,187 INFO [AbstractTranscodingDeliveryEngine] Cleaning transcode engine and its data
2011-07-07 17:58:00,406 INFO [WebServer] Socket buffer set to 65535 bytes
2011-07-07 17:58:04,953 INFO [WebServer] WebServer starting on port 8895
2011-07-07 17:58:09,140 INFO [Device] Created UPnP Device with UUID: c41c5514-0d79-3774-967b-023b9e31d01f, bound address: 192.168.0.2
2011-07-07 17:58:09,765 INFO [CompositeCacheManager] Creating cache manager from config file: /cache.ccf
2011-07-07 17:58:10,000 INFO [ThreadPoolManager] thread_pool.default PoolConfiguration = useBoundary = [true] boundarySize = [2000] maximumPoolSize = [150] minimumPoolSize = [4] keepAliveTime = [300000] whenBlockedPolicy = [RUN] startUpSize = [4]
2011-07-07 17:58:10,046 INFO [CompositeCacheConfigurator] Setting default auxiliaries to null
2011-07-07 17:58:10,046 INFO [CompositeCacheConfigurator] No special CompositeCacheAttributes class defined for key [jcs.default.cacheattributes], using default class.
2011-07-07 17:58:10,046 INFO [CompositeCacheConfigurator] setting defaultCompositeCacheAttributes to [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 100, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-07-07 17:58:10,046 INFO [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.default.elementattributes], using default class.
2011-07-07 17:58:10,046 INFO [CompositeCacheConfigurator] setting defaultElementAttributes to [ IS_LATERAL = true, IS_SPOOL = true, IS_REMOTE = true, IS_ETERNAL = true, MaxLifeSeconds = -1, IdleTime = -1, CreateTime = 1310057890046, LastAccessTime = 1310057890046, getTimeToLiveSeconds() = -1, createTime = 1310057890046 ]
2011-07-07 17:58:10,046 INFO [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.region.local_resetafterplay.elementattributes], using default class.
2011-07-07 17:58:10,281 INFO [LRUMemoryCache] initialized LRUMemoryCache for local_resetafterplay
2011-07-07 17:58:10,281 INFO [CompositeCache] Constructed cache with name [local_resetafterplay] and cache attributes [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 1000, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-07-07 17:58:10,281 INFO [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.region.local_default.elementattributes], using default class.
2011-07-07 17:58:10,281 INFO [LRUMemoryCache] initialized LRUMemoryCache for local_default
2011-07-07 17:58:10,281 INFO [CompositeCache] Constructed cache with name [local_default] and cache attributes [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 1000, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-07-07 17:58:10,281 INFO [CompositeCacheConfigurator] Parsed regions [local_resetafterplay, local_default]
2011-07-07 17:58:10,281 INFO [CompositeCacheConfigurator] Finished configuration in 250 ms.
2011-07-07 17:58:10,281 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-07-07 17:58:10,296 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-07-07 17:58:10,296 INFO [EventDispatcher] Starting EventDispatcher
2011-07-07 17:58:10,296 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth0 (Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport) and address 192.168.0.2, timeout = 0
2011-07-07 17:58:10,625 INFO [RendererSearchSender] Searching for Renderer devices
2011-07-07 17:58:10,625 INFO [RendererExpirationChecker] Starting RendererExpirationChecker
2011-07-07 17:58:18,265 INFO [Messages] Loaded console message bundle for locale: en
2011-07-07 17:58:18,390 INFO [UpdateChecker] Checking if a new version is available
2011-07-07 17:58:32,812 INFO [ContentDirectoryDefinitionParser] Parsing ContentDirectory definition
2011-07-07 17:58:34,171 INFO [BrowsingCategoriesMessages] Loaded browsing categories message bundle for locale: en
2011-07-07 17:58:36,703 INFO [LibraryAdditionsCheckerThread] Started looking for newly added files
2011-07-07 17:58:36,718 INFO [LibraryUpdatesCheckerThread] Started looking for updates to currently shared files
2011-07-07 22:26:20,156 INFO [LibraryAdditionsCheckerThread] Finished looking for newly added files
2011-07-07 22:26:20,406 INFO [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2011-07-07 22:26:20,406 INFO [EventDispatcher] Leaving EventDispatcher
2011-07-07 22:26:20,421 INFO [RendererExpirationChecker] Leaving RendererExpirationChecker
2011-07-07 22:26:21,234 INFO [DiscoverySSDPMessageListener] Leaving DiscoverySSDPMessageListener
2011-07-07 22:26:21,234 INFO [DatabaseManager] Shutting down database
2011-07-07 22:26:22,984 INFO [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2011-07-07 22:26:22,984 INFO [WebServer] WebServer shutting down
2011-07-07 22:26:25,390 INFO [AbstractTranscodingDeliveryEngine] Cleaning transcode engine and its data
2011-07-08 06:43:45,781 INFO [MediaServer] ------------------------------------------------------------------------
2011-07-08 06:43:45,875 INFO [MediaServer] Serviio DLNA media streaming server v 0.5.2 (rev. 4e3210bd9ff3)
2011-07-08 06:43:46,265 INFO [MediaServer] Petr Nejedly 2009-2011
2011-07-08 06:43:46,265 INFO [MediaServer] http://www.serviio.org
2011-07-08 06:43:46,265 INFO [MediaServer]
2011-07-08 06:43:46,265 INFO [MediaServer] Java 1.6.0_07-Sun Microsystems Inc.
2011-07-08 06:43:46,265 INFO [MediaServer] OS Windows XP x86 5.1
2011-07-08 06:43:46,265 INFO [MediaServer] File encoding: windows-1252
2011-07-08 06:43:46,265 INFO [MediaServer] ------------------------------------------------------------------------
2011-07-08 06:43:49,015 INFO [RestletServer] Starting Restlet server exposed on localhost:23423
2011-07-08 06:43:50,906 INFO [DBSchemaUpdateExecutor] Checking if DB schema needs to be updated
2011-07-08 06:43:56,093 INFO [ServiioConsole] Connecting to Serviio REST on localhost:23423
2011-07-08 06:44:25,218 INFO [Messages] Loaded console message bundle for locale: en
2011-07-08 06:44:35,859 INFO [ProfilesDefinitionParser] Parsing Profiles definition
2011-07-08 06:44:37,796 INFO [ProfilesDefinitionParser] Added profile 'Generic DLNA profile' (id=1)
2011-07-08 06:44:38,718 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (B-series)' (id=2)
2011-07-08 06:44:39,328 INFO [ProfilesDefinitionParser] Added profile 'XBox 360' (id=3)
2011-07-08 06:44:39,500 INFO [ProfilesDefinitionParser] Added profile 'Playstation 3' (id=4)
2011-07-08 06:44:39,718 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (A-series)' (id=5)
2011-07-08 06:44:39,906 INFO [ProfilesDefinitionParser] Added profile 'DirecTV HD-DVR' (id=6)
2011-07-08 06:44:40,343 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV / player (C/D-series)' (id=7)
2011-07-08 06:44:40,406 INFO [ProfilesDefinitionParser] Added profile 'LG BD player' (id=8)
2011-07-08 06:44:40,984 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV' (id=9)
2011-07-08 06:44:41,875 INFO [ProfilesDefinitionParser] Added profile 'Sony BD Player' (id=10)
2011-07-08 06:44:42,093 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera' (id=12)
2011-07-08 06:44:42,281 INFO [ProfilesDefinitionParser] Added profile 'Toshiba Rezga' (id=13)
2011-07-08 06:44:50,328 INFO [AbstractTranscodingDeliveryEngine] Cleaning transcode engine and its data
2011-07-08 06:44:50,484 INFO [WebServer] Socket buffer set to 65535 bytes
2011-07-08 06:44:51,093 INFO [WebServer] WebServer starting on port 8895
2011-07-08 06:44:55,109 INFO [Device] Created UPnP Device with UUID: c41c5514-0d79-3774-967b-023b9e31d01f, bound address: 192.168.0.2
2011-07-08 06:44:55,968 INFO [CompositeCacheManager] Creating cache manager from config file: /cache.ccf
2011-07-08 06:44:56,171 INFO [ThreadPoolManager] thread_pool.default PoolConfiguration = useBoundary = [true] boundarySize = [2000] maximumPoolSize = [150] minimumPoolSize = [4] keepAliveTime = [300000] whenBlockedPolicy = [RUN] startUpSize = [4]
2011-07-08 06:44:56,234 INFO [CompositeCacheConfigurator] Setting default auxiliaries to null
2011-07-08 06:44:56,234 INFO [CompositeCacheConfigurator] No special CompositeCacheAttributes class defined for key [jcs.default.cacheattributes], using default class.
2011-07-08 06:44:56,234 INFO [CompositeCacheConfigurator] setting defaultCompositeCacheAttributes to [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 100, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-07-08 06:44:56,234 INFO [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.default.elementattributes], using default class.
2011-07-08 06:44:56,234 INFO [CompositeCacheConfigurator] setting defaultElementAttributes to [ IS_LATERAL = true, IS_SPOOL = true, IS_REMOTE = true, IS_ETERNAL = true, MaxLifeSeconds = -1, IdleTime = -1, CreateTime = 1310103896234, LastAccessTime = 1310103896234, getTimeToLiveSeconds() = -1, createTime = 1310103896234 ]
2011-07-08 06:44:56,234 INFO [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.region.local_resetafterplay.elementattributes], using default class.
2011-07-08 06:44:56,359 INFO [LRUMemoryCache] initialized LRUMemoryCache for local_resetafterplay
2011-07-08 06:44:56,359 INFO [CompositeCache] Constructed cache with name [local_resetafterplay] and cache attributes [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 1000, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-07-08 06:44:56,359 INFO [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.region.local_default.elementattributes], using default class.
2011-07-08 06:44:56,359 INFO [LRUMemoryCache] initialized LRUMemoryCache for local_default
2011-07-08 06:44:56,359 INFO [CompositeCache] Constructed cache with name [local_default] and cache attributes [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 1000, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-07-08 06:44:56,359 INFO [CompositeCacheConfigurator] Parsed regions [local_resetafterplay, local_default]
2011-07-08 06:44:56,359 INFO [CompositeCacheConfigurator] Finished configuration in 141 ms.
2011-07-08 06:44:56,375 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-07-08 06:44:56,375 INFO [EventDispatcher] Starting EventDispatcher
2011-07-08 06:44:56,375 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-07-08 06:44:56,375 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth0 (Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport) and address 192.168.0.2, timeout = 0
2011-07-08 06:44:56,453 INFO [RendererSearchSender] Searching for Renderer devices
2011-07-08 06:44:56,453 INFO [RendererExpirationChecker] Starting RendererExpirationChecker
2011-07-08 06:45:04,359 INFO [Messages] Loaded console message bundle for locale: en
2011-07-08 06:45:04,468 INFO [UpdateChecker] Checking if a new version is available
2011-07-08 06:45:18,281 INFO [ContentDirectoryDefinitionParser] Parsing ContentDirectory definition
2011-07-08 06:45:19,593 INFO [BrowsingCategoriesMessages] Loaded browsing categories message bundle for locale: en
2011-07-08 06:45:22,656 INFO [LibraryUpdatesCheckerThread] Started looking for updates to currently shared files
2011-07-08 06:45:22,656 INFO [LibraryAdditionsCheckerThread] Started looking for newly added files
2011-07-08 07:26:02,031 INFO [LibraryAdditionsCheckerThread] Added file 'UsaBit.com-X Men First Class 2011.mkv' (title: X-Men: First Class) to Library
2011-07-08 07:45:56,453 INFO [LibraryUpdatesCheckerThread] Updated 'X-Men: First Class' (D:\bitlorddown\X-Men.First.Class.2011.R5.AC3.H264-CRYS.(UsaBit.com)\UsaBit.com-X Men First Class 2011.mkv) in Library
2011-07-08 08:46:19,062 INFO [LibraryUpdatesCheckerThread] Updated 'X-Men: First Class' (D:\bitlorddown\X-Men.First.Class.2011.R5.AC3.H264-CRYS.(UsaBit.com)\UsaBit.com-X Men First Class 2011.mkv) in Library
2011-07-08 17:25:50,703 INFO [LibraryAdditionsCheckerThread] Finished looking for newly added files
2011-07-08 17:25:50,875 INFO [LibraryAdditionsCheckerThread] Started looking for newly added files
2011-07-08 17:25:50,890 INFO [LibraryUpdatesCheckerThread] Started looking for updates to currently shared files
2011-07-08 17:27:15,406 INFO [LibraryAdditionsCheckerThread] Finished looking for newly added files
2011-07-08 17:27:15,546 ERROR [RepositoryView$6] Unexpected REST error: Internal Server Error (500) - Internal Server Error
2011-07-08 17:27:38,265 INFO [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2011-07-08 17:27:38,265 INFO [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2011-07-08 17:27:38,265 INFO [EventDispatcher] Leaving EventDispatcher
2011-07-08 17:27:38,281 INFO [WebServer] WebServer shutting down
2011-07-08 17:27:38,296 INFO [DiscoverySSDPMessageListener] Leaving DiscoverySSDPMessageListener
2011-07-08 17:27:41,468 INFO [RendererExpirationChecker] Leaving RendererExpirationChecker
2011-07-08 17:27:43,515 INFO [WebServer] WebServer starting on port 8895
2011-07-08 17:27:43,515 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-07-08 17:27:43,515 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-07-08 17:27:43,515 INFO [RendererSearchSender] Searching for Renderer devices
2011-07-08 17:27:43,515 INFO [EventDispatcher] Starting EventDispatcher
2011-07-08 17:27:43,515 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth0 (Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport) and address 192.168.0.2, timeout = 0

[moltra]

Please zip up the log file and past it here. Also we need the file name that was playing that locked up.

Attacehd a rar file of the log, hope thsi is OK ?

file name is

Falling.Skies.S01E01-02.720p.HDTV.x264-IMMERSE.mkv

the logs above refere to a file called problem.mkv, which is just a copy of the same file moved to another location on the pc. The file called

falling.skies.s01e03.720p.hdtv.x264-immerse.mkv

has the same problem.

bad1.rar

Log file, I renamed it.

(29.98 KiB) Downloaded 279 times

[moltra]

I will have to look at the log file when I get off work in a couple of hours. I cannot download any files here at work.

Many thanks, if I need to do anything else, just ask

[moltra]

I did not see anywhere in the log that you tried to play the file.

Try this.
Stop serviio.
rename log file
start serviio
the try and play the file.

Attach that log file to this thread.

[Cerberus]

I did not see anywhere in the log that you tried to play the file.

Try this.
Stop serviio.
rename log file
start serviio
the try and play the file.

Attach that log file to this thread.

@ Motra - hes not running in debug mode so you wont

@ kdp99 - turn on detailed logging then do as motra says above

[moltra]

Duh, thought I had asked him to do that.

Sorry guys, I'd made a mistake in setting debug on, got it right this time (I think), attached a new rar file.

The file locks the Samsug up, so I have to power it off aftre a few minutes
Thanks in advance

I've also pasted a bit of the file below, but the whole lot is in the rar file

Keith


'MEDIA_ITEM' received
2011-07-09 07:22:16,703 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 332)
2011-07-09 07:22:16,703 DEBUG [VideoDAOImpl] Reading a Video (id = 332)
2011-07-09 07:22:16,703 DEBUG [VideoDeliveryEngine] Delivering item '332' for client 'IPAddress=/192.168.0.4, Profile=Samsung TV / player (C/D-series)'
2011-07-09 07:22:16,703 DEBUG [VideoDeliveryEngine] Delivering file 'Falling.Skies.S01E01-02.720p.HDTV.x264-IMMERSE.mkv' in native format
2011-07-09 07:22:16,703 DEBUG [MediaItemDAOImpl] Getting file of media item 332
2011-07-09 07:22:16,718 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 332) as read
2011-07-09 07:22:16,750 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2011-07-09 07:22:16,750 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 2689091797
2011-07-09 07:22:16,750 DEBUG [ResourceTransportRequestHandler] Sending file back
2011-07-09 07:22:16,750 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-mkv,Content-Range: bytes 0-2689091796/2689091797,Content-Length: 2689091797,Date: Sat, 09 Jul 2011 06:22:16 GMT,Server: Windows XP, UPnP/1.0 DLNADOC/1.50, Serviio/0.5.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,MediaInfo.sec: SEC_Duration=4955000;]]
2011-07-09 07:22:16,859 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error
2011-07-09 07:22:16,859 DEBUG [WebServer] Incoming connection from /192.168.0.4:47059
2011-07-09 07:22:16,859 DEBUG [ResourceTransportRequestHandler] GET /resource/332/MEDIA_ITEM/MATROSKA$0 HTTP/1.0, headers = [Range: bytes=638976-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,Host: 192.168.0.2:8895]]
2011-07-09 07:22:16,859 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.4
2011-07-09 07:22:16,859 DEBUG [ResourceTransportRequestHandler] Resource request accepted. Using client 'IPAddress=/192.168.0.4, Profile=Samsung TV / player (C/D-series)'
2011-07-09 07:22:16,859 DEBUG [ResourceTransportRequestHandler] Request for resource 332 and type 'MEDIA_ITEM' received
2011-07-09 07:22:16,859 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 332)
2011-07-09 07:22:16,859 DEBUG [VideoDAOImpl] Reading a Video (id = 332)
2011-07-09 07:22:16,859 DEBUG [VideoDeliveryEngine] Delivering item '332' for client 'IPAddress=/192.168.0.4, Profile=Samsung TV / player (C/D-series)'
2011-07-09 07:22:16,859 DEBUG [VideoDeliveryEngine] Delivering file 'Falling.Skies.S01E01-02.720p.HDTV.x264-IMMERSE.mkv' in native format
2011-07-09 07:22:16,859 DEBUG [MediaItemDAOImpl] Getting file of media item 332
2011-07-09 07:22:16,859 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 2688452821
2011-07-09 07:22:16,859 DEBUG [ResourceTransportRequestHandler] Sending file back
2011-07-09 07:22:16,859 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-mkv,Content-Range: bytes 638976-2689091796/2689091797,Content-Length: 2688452821,Date: Sat, 09 Jul 2011 06:22:16 GMT,Server: Windows XP, UPnP/1.0 DLNADOC/1.50, Serviio/0.5.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming]]
2011-07-09 07:22:16,921 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error
2011-07-09 07:23:24,125 DEBUG [DiscoveryAdvertisementNotifier] Multicasting SSDP alive using interface eth0 (Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport) and address 192.168.0.2, timeout = 0
2011-07-09 07:23:24,140 DEBUG [DiscoveryAdvertisementNotifier] Sending 6 'alive' messages describing device c41c5514-0d79-3774-967b-023b9e31d01f
2011-07-09 07:23:25,968 DEBUG [DiscoveryAdvertisementNotifier] Will advertise again in 00:01:10

OK, I've had another look into this, and the problem with the newer IMMERSE rips is that the mux application used (mkv2rls x264-tv) incorrectly sets the audio track's sampling frequency to 0, which not surprisingly messes up playback on some systems, including my Samsung BD-C5500.

Running "Mediainfo" on the file will give the correct frequency (e.g. 48 kHz) but "mkvinfo" will give "Sampling frequency: 0" in the audio track details.

The simple way round this is to use "mkvpropedit" to edit the .mkv file's properties - within a command window, navigate to the folder containing "mkvpropedit.exe" (e.g. cd c:\Program Files (x86)\MKVtoolnix) and then type:

> mkvpropedit d:\FBS01E06.mkv --edit track:2 --set sampling-frequency=48000

where "d:\FBS01E06.mkv" is the location and name of the file, "2" is the number of the audio track (as given by "mkvinfo"), and "48000" is the frequency, in Hz, given by "Mediainfo".

If this works properly, the application will reply:

The file is analyzed.
The changes are written to the file.
Done.

and running it through "mkvinfo" will confirm the new frequency value. And it should now run properly.

Hope this helps,

Andy

OK, I've had another look into this, and the problem with the newer IMMERSE rips is that the mux application used (mkv2rls x264-tv) incorrectly sets the audio track's sampling frequency to 0, which not surprisingly messes up playback on some systems, including my Samsung BD-C5500.

Running "Mediainfo" on the file will give the correct frequency (e.g. 48 kHz) but "mkvinfo" will give "Sampling frequency: 0" in the audio track details.

The simple way round this is to use "mkvpropedit" to edit the .mkv file's properties - within a command window, navigate to the folder containing "mkvpropedit.exe" (e.g. cd c:\Program Files (x86)\MKVtoolnix) and then type:

> mkvpropedit d:\FBS01E06.mkv --edit track:2 --set sampling-frequency=48000

where "d:\FBS01E06.mkv" is the location and name of the file, "2" is the number of the audio track (as given by "mkvinfo"), and "48000" is the frequency, in Hz, given by "Mediainfo".

If this works properly, the application will reply:

The file is analyzed.
The changes are written to the file.
Done.

and running it through "mkvinfo" will confirm the new frequency value. And it should now run properly.

Hope this helps,

Andy

Works perfectly, MANY TAHNKS Andy !!

Developers, I wonder is there any way Serviio could do this in the next release automatically ?

Thanks Again
Keith

Sadly I have found some other files that the Samsung will not play, very similar to the problem above, except these do not lock it up, just give a black screen, then after a minute or so it jump out.

The edit described above in this post does not fix it, info on the file below, any ideas anyone ?

Thanks

Keith





FFmpeg version UNKNOWN, Copyright (c) 2000-2011 the FFmpeg developers
built on Jan 10 2011 21:46:22 with gcc 4.4.2
configuration: --enable-static --disable-shared --disable-shared --disable-ffp
lay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --arch=x86 --e
nable-runtime-cpudetect --enable-w32threads --target-os=mingw32 --cross-prefix=i
686-mingw32-
libavutil 50.36. 0 / 50.36. 0
libavcore 0.16. 0 / 0.16. 0
libavcodec 52.108. 0 / 52.108. 0
libavformat 52.92. 0 / 52.92. 0
libavdevice 52. 2. 3 / 52. 2. 3
libavfilter 1.72. 0 / 1.72. 0
libswscale 0.12. 0 / 0.12. 0
[matroska,webm @ 015ed0a0] Estimating duration from bitrate, this may be inaccur
ate

Seems stream 0 codec frame rate differs from container frame rate: 48.00 (48/1)
-> 24.00 (48/2)
Input #0, matroska,webm, from 'iclad.mkv':
Duration: 02:00:40.00, start: 0.000000, bitrate: 1536 kb/s
Stream #0.0(eng): Video: h264, yuv420p, 1280x720 [PAR 1:1 DAR 16:9], 24 fps,
24 tbr, 1k tbn, 48 tbc
Stream #0.1(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
At least one output file must be specified





General
Unique ID : 250127418039971536126502173250907000732 (0xBC
2CC9D6A652E15096AEA14B413BCF9C)
Complete name : iclad.mkv
Format : Matroska
File size : 5.46 GiB
Duration : 2h 0mn
Overall bit rate : 6 483 Kbps
Encoded date : UTC 2011-07-09 20:21:43
Writing application : mkvmerge v4.7.0 ('Just Like You Imagined') bu
ilt on Apr 21 2011 01:13:14
Writing library : libebml v1.2.0 + libmatroska v1.1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Muxing mode : Header stripping
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 0mn
Bit rate : 4 976 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate : 24.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.225
Stream size : 4.08 GiB (75%)
Writing library : x264 core 115 r2008 4c552d8
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3
:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16
/ chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 /
chroma_qp_offset=-2 / threads=16 / sliced_threads=0 / nr=0 / decimate=1 / interl
aced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_ada
pt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / k
eyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtr
ee=1 / bitrate=4976 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4
/ cplxblur=20.0 / qblur=0.5 / vbv_maxrate=40000 / vbv_bufsize=30000 / nal_hrd=no
ne / ip_ratio=1.40 / aq=1:1.00
Language : English

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Muxing mode : Header stripping
Codec ID : A_DTS
Duration : 2h 0mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.27 GiB (23%)
Language : English

[Cerberus]

Muxing mode : Header stripping <----- yep header compression is whats causing this file to not play

File needs to be manualy reencoded without header compression. This is not something that can be done by serviio

Muxing mode : Header stripping <----- yep header compression is whats causing this file to not play

File needs to be manualy reencoded without header compression. This is not something that can be done by serviio

Firstly, many thanks Cerberus for the prompt and helpful reply.

I have done a bit of re-muxing, but am no expert, if I extract the audio and video from the MKV then re-mux to a new MKV should this sort it, or will the header compression be carried over into the new MKV ?

Thanks

KDP