Serviio

I have a Samsung LN40B650T1F with Serviio Profile configured as Samsung TV (B-series). All my MKV files render without issue; while, all my MP4 files are do not render with the error Unsupported Format by the Samsung LN40B650T1F. However, if I change the Serviio Profile to the DirecTV HD-DVR profile the MKV & MP4 files successfully render without issue. Any suggestions?

MKV and MP4 are containers. The contents of the container is what is giving your TV a problem. See the link in my signature for determining what your files actually contain as far as codecs.

The DirecTV profile transcodes virtually everything, so that would explain why they work with that one. But you would then be transcoding far more than needed. Let's determine what's causing the problem and identify an easier solution.

1. All files are indexed.
2. Windows 10 Home
3. File is added to the library.

2021-01-25 03:08:07,285 INFO [MediaFileIndexer] Added file 'C:\Users\Me\Downloads\Movie.720p.FP.WEB-DL.H264-NEW.mp4' (title: Downloaded) to Library

4. None of my files are available within MediaBrowser. I'm in my 2nd day of the 14-day trial.
5. Haven't tried Intel UPnP Tools, yet.
6. This is what I found in the serviio.log and the output of ffmpeg.exe.

serviio.log:
2021-01-26 02:13:07,794 INFO [PlaybackEventsManager] Playback of media item 12 (Movie.720p.FP.WEB-DL.H264-NEW [Movie.720p.FP.WEB-DL.H264-NEW.mp4]) has started at 0% on Identifier=192.168.0.156, Profile=Samsung TV (B-series), Name=Samsung DTV DMR
2021-01-26 02:13:13,693 INFO [PlaybackEventsManager] Playback of media item 12 (Movie.720p.FP.WEB-DL.H264-New [Movie.720p.FP.WEB-DL.H264-NEW.mp4]) has stopped at 0% on Identifier=192.168.0.156, Profile=Samsung TV (B-series), Name=Samsung DTV DMR

ffmpeg.exe:
ffmpeg version 3.4.4 Copyright (c) 2000-2018 the FFmpeg developers
built with gcc 8.2.1 (GCC) 20180830
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --enable-libspeex --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86_64 --enable-runtime-cpudetect --target-os=mingw64 --cross-prefix=x86_64-w64-mingw32- --enable-gpl --pkg-config=pkg-config --bindir='/jenkins/workspace/FFmpeg - Win64/target'
libavutil 55. 78.100 / 55. 78.100
libavcodec 57.107.100 / 57.107.100
libavformat 57. 83.100 / 57. 83.100
libavdevice 57. 10.100 / 57. 10.100
libavfilter 6.107.100 / 6.107.100
libswscale 4. 8.100 / 4. 8.100
libswresample 2. 9.100 / 2. 9.100
libpostproc 54. 7.100 / 54. 7.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'Movie.720p.FP.WEB-DL.H264-NEW.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
encoder : Lavf58.12.100
Duration: 02:41:57.86, start: 0.000000, bitrate: 1178 kb/s
Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 896x504 [SAR 1:1 DAR 16:9], 1037 kb/s, 30 fps, 30 tbr, 90k tbn, 60 tbc (default)
Metadata:
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 131 kb/s (default)
Metadata:
handler_name : SoundHandler

OK, the key here might be that the files aren't listed in MediaBrowser. That indicates that for whatever reason Serviio does not recognize the media as playable. As to why, I have no idea. The video codec in use is H.264, which should be a supported codec by your TV I would expect. The audio is stereo AAC, which also should work fine.

You might try a test and run one of your files through Handbrake and see if it can be re-coded. H.264 is supported by your TV according to a manual I found online. It also lists AAC audio in the MP4 container as supported. Sometimes just running a media file through something like Handbrake clears up whatever is causing the issue.

I would be curious to see the FFMPEG results for a MKV file that plays, just to compare the codecs.

ffmpeg.exe for mkv:

ffmpeg version 3.4.4 Copyright (c) 2000-2018 the FFmpeg developers
built with gcc 8.2.1 (GCC) 20180830
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --enable-libspeex --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86_64 --enable-runtime-cpudetect --target-os=mingw64 --cross-prefix=x86_64-w64-mingw32- --enable-gpl --pkg-config=pkg-config --bindir='/jenkins/workspace/FFmpeg - Win64/target'
libavutil 55. 78.100 / 55. 78.100
libavcodec 57.107.100 / 57.107.100
libavformat 57. 83.100 / 57. 83.100
libavdevice 57. 10.100 / 57. 10.100
libavfilter 6.107.100 / 6.107.100
libswscale 4. 8.100 / 4. 8.100
libswresample 2. 9.100 / 2. 9.100
libpostproc 54. 7.100 / 54. 7.100
Input #0, matroska,webm, from 'Movie.1080p.WEB-DL.AAC2.0.x264-NEW.mkv':
Metadata:
ENCODER : Lavf56.40.101
Duration: 00:59:59.82, start: 0.000000, bitrate: 7899 kb/s
Stream #0:0: Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 30 fps, 30 tbr, 1k tbn, 60 tbc (default)
Metadata:
DURATION : 00:59:59.787000000
Stream #0:1: Audio: aac (LC), 48000 Hz, stereo, fltp (default)
Metadata:
ENCODER : Lavc56.60.100 aac
DURATION : 00:59:59.817000000