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Vertically Squashed Video on Sony Bravio KDL-46HX823

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ploq

Serviio newbie

Posts: 4

Joined: Wed Dec 27, 2017 12:31 pm

Post Wed Dec 27, 2017 12:42 pm

Vertically Squashed Video on Sony Bravio KDL-46HX823

Hello

I have a Sony Bravia KDL-46HX823 (~6 years old) and I'm using Serviio PRO v 1.9.

70% of the videos I play are fine, however, the rest are substantially squashed vertically (>50%). Serviio is using the "Sony Bravia TV (2011)" profile - I have tried other Sony profiles in the past without improvement. Other (less good at high bit-rates) players like UMS don't suffer this issue.

Help?!

Sean
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zip

User avatar

Serviio developer / Site Admin

Posts: 16596

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Fri Jan 19, 2018 9:17 am

Re: Vertically Squashed Video on Sony Bravio KDL-46HX823

Does the video play correctly using other profile(s)?
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ploq

Serviio newbie

Posts: 4

Joined: Wed Dec 27, 2017 12:31 pm

Post Sun Feb 11, 2018 6:50 pm

Re: Vertically Squashed Video on Sony Bravio KDL-46HX823

The videos in question don't play correctly on any profiles I've tried - I have to play them using UMS. In fact, just lately most new videos don't seem to play unsquashed. I recently reinstalled without any improvement.
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ploq

Serviio newbie

Posts: 4

Joined: Wed Dec 27, 2017 12:31 pm

Post Tue Feb 13, 2018 10:30 pm

Re: Vertically Squashed Video on Sony Bravio KDL-46HX823

I've just worked out that burned-in-subtitles cause the squashiness... if I disable burned-in-subtitles (my TV doesn't handle subtitles natively) then it works fine - not squashed. Thing is, I really need the subtitles :/
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DenyAll

DLNA master

Posts: 2116

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Wed Feb 14, 2018 9:52 pm

Re: Vertically Squashed Video on Sony Bravio KDL-46HX823

Which profile are you using?
DenyAll
Panasonic Viera CS610A | Panasonic Viera V20A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.9 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
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ploq

Serviio newbie

Posts: 4

Joined: Wed Dec 27, 2017 12:31 pm

Post Wed Feb 14, 2018 10:08 pm

Re: Vertically Squashed Video on Sony Bravio KDL-46HX823

Hi

This: "Sony Bravia TV (2011)", I've tried others too.
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DenyAll

DLNA master

Posts: 2116

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Thu Feb 15, 2018 12:53 pm

Re: Vertically Squashed Video on Sony Bravio KDL-46HX823

Have you tried the aspect button on your remote to fix the issue?
When you say "vertically squashed" are you getting black bars on the sides of the video or top and bottom?
If the aspect button doesn't fix it, post MediaInfo for the file you are trying to play.
DenyAll
Panasonic Viera CS610A | Panasonic Viera V20A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.9 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.

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