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kdl-42w705b freezes while watching via Serviio

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leetSmithy

Serviio newbie

Posts: 3

Joined: Fri Jan 06, 2017 8:32 am

Post Fri Jan 06, 2017 1:25 pm

kdl-42w705b freezes while watching via Serviio

Hi,

I ran into the following problem watching movies on my Bravia 42w705b. In 20-40 minutes (sometimes it may be hour) the stream stops playing and then i'm getting some appears "unable to playback" or "can't access media server". TV completely freezes and i have to reset its power cable to fix it. Even in debug-mode i recieved only a message "Playback of media item X has stopped at XX%" in serviio's log. I don't know what thing causes this issue but it completely ruins my pleasure of watching movies :(

PC: I5-3570k@4.5 Ghz, 16 Gb DDR3@2200Mhz, ASUS RT-N18U
log.rar
(42.09 KiB) Downloaded 13 times
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leetSmithy

Serviio newbie

Posts: 3

Joined: Fri Jan 06, 2017 8:32 am

Post Fri Jan 06, 2017 11:17 pm

Re: kdl-42w705b freezes while watching via Serviio

After another crash I've found this lines

2017-01-07 04:10:39,328 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:byebye) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:39,332 DEBUG [RendererManager] Removing renderer 00000000-0000-1010-8000-d8d43ceee0c4 from list of active renderers
2017-01-07 04:10:39,332 INFO [PlaybackEventsManager] Playback of media item 144 has stopped at 8% on Identifier=192.168.1.8, Profile=Sony Bravia TV (2013/14), Name=KDL-42W705B
2017-01-07 04:10:39,601 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:byebye) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:39,767 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:alive) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:39,767 DEBUG [RendererManager] Retrieve device description from http://192.168.1.8:52323/dmr.xml
2017-01-07 04:10:39,782 WARN [RendererManager] Error while retrieving renderer description: URL 'http://192.168.1.8:52323/dmr.xml' returned status code '404'
2017-01-07 04:10:40,035 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:alive) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:40,035 DEBUG [RendererManager] Retrieve device description from http://192.168.1.8:52323/dmr.xml
2017-01-07 04:10:40,043 WARN [RendererManager] Error while retrieving renderer description: URL 'http://192.168.1.8:52323/dmr.xml' returned status code '404'
2017-01-07 04:10:40,203 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:byebye) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:40,469 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:byebye) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:41,403 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:byebye) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:41,680 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:byebye) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:41,857 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:alive) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:41,857 DEBUG [RendererManager] Retrieve device description from http://192.168.1.8:52323/dmr.xml
2017-01-07 04:10:41,887 DEBUG [RendererManager] Adding renderer Renderer [uuid=00000000-0000-1010-8000-d8d43ceee0c4, ipAddress=192.168.1.8, name=KDL-42W705B, profileId=sony2013, manuallyAdded=false, forcedProfile=false, enabled=true, accessGroupId=1] to list of active renderers
2017-01-07 04:10:42,088 DEBUG [MediaItemDAOImpl] Getting counts of media items by type
2017-01-07 04:10:42,140 DEBUG [DiscoverySSDPMessageListener] Received a valid NOTIFY (ssdp:alive) message from Renderer 00000000-0000-1010-8000-d8d43ceee0c4 from address 192.168.1.8
2017-01-07 04:10:42,140 DEBUG [RendererManager] Retrieve device description from http://192.168.1.8:52323/dmr.xml
2017-01-07 04:10:47,088 DEBUG [MediaItemDAOImpl] Getting counts of media items by type


and this one
2017-01-07 03:58:41,797 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error

looks like TV closes connection
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bolzass

Serviio newbie

Posts: 11

Joined: Thu Jan 02, 2014 6:32 pm

Post Sat Jan 07, 2017 12:59 pm

Re: kdl-42w705b freezes while watching via Serviio

Hi,
I had similar problem with my sony Bravia (W829B). I upgraded TV's firmware and reseted it to factory settings once updated (this improved but stillhad issues with some videos); then I changed my router to an ASUS (I was using an operator one, very poor performance with WiFi) and it is working really fine.

So, my suggestions:
- Wire TV and "server" to the router as a test
- Try upgrading TV's firmware.
- Try resetting TV's to factory defaults once upgraded.

Good luck! ;) .
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leetSmithy

Serviio newbie

Posts: 3

Joined: Fri Jan 06, 2017 8:32 am

Post Sat Jan 07, 2017 4:40 pm

Re: kdl-42w705b freezes while watching via Serviio

Thank you but I've already done things that you're suggesting.

I've changed my old RT-N16 to the new one ASUS RT-N18, wired PC, router and TV. As for the new firmware, SONY publishes it very rare and there is no option to roll it back to the older version. :C

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