HEB subtitles on Sony Bravia EX505

Hello.
I am trying serviio 1.2 with subs .srt and .ass without success.
When using .srt I am getting error in ffmpeg:

"2013-03-10 20:57:55,837 DEBUG [WebServer] Incoming connection from /192.168.0.10:40235
2013-03-10 20:57:55,837 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.10
2013-03-10 20:57:55,839 DEBUG [ResourceTransportRequestHandler] GET /resource/1996/MEDIA_ITEM/MPEG_TS_SD_NA_ISO-0/ORIGINAL HTTP/1.1, headers = [TimeSeekRange.dlna.org: npt=0.000-,getcontentFeatures.dlna.org: 1,Pragma: getIfoFileURI.dlna.org,transferMode.dlna.org: Streaming,X-AV-Physical-Unit-Info: pa="BRAVIA KDL-37EX505";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="BRAVIA KDL-37EX505"; mv="1.7";,Host: 192.168.0.16:8895]]
2013-03-10 20:57:55,839 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.10
2013-03-10 20:57:55,844 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.0.10, Profile=Sony Bravia TV (2010)'
2013-03-10 20:57:55,846 DEBUG [ResourceDeliveryProcessor] Request for resource 1996 and type 'MEDIA_ITEM' received
2013-03-10 20:57:55,846 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 1996 (local)
2013-03-10 20:57:55,846 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 1996)
2013-03-10 20:57:55,848 DEBUG [VideoDAOImpl] Reading a Video (id = 1996)
2013-03-10 20:57:55,850 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 1996, format MPEG_TS_SD_NA_ISO and profile Sony Bravia TV (2010)
2013-03-10 20:57:55,850 DEBUG [MediaItemDAOImpl] Getting file of media item 1996
2013-03-10 20:57:55,852 DEBUG [SubtitlesService] Found external subtitle file: C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012.srt
2013-03-10 20:57:55,853 DEBUG [MediaItemDAOImpl] Getting file of media item 1996
2013-03-10 20:57:55,855 DEBUG [SubtitlesService] Found external subtitle file: C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012.srt
2013-03-10 20:57:55,855 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file argo.2012.mkv
2013-03-10 20:57:55,855 DEBUG [MediaItemDAOImpl] Getting file of media item 1996
2013-03-10 20:57:55,860 DEBUG [SubtitlesService] Found external subtitle file: C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012.srt
2013-03-10 20:57:55,861 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file argo.2012.mkv: MPEG_TS_SD_EU_ISO
2013-03-10 20:57:55,861 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file argo.2012.mkv: MPEG_TS_SD_NA_ISO
2013-03-10 20:57:55,861 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file argo.2012.mkv: MPEG_TS_SD_KO_ISO
2013-03-10 20:57:55,862 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 1996 (local)
2013-03-10 20:57:55,862 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 1996)
2013-03-10 20:57:55,863 DEBUG [VideoDAOImpl] Reading a Video (id = 1996)
2013-03-10 20:57:55,866 DEBUG [VideoDeliveryEngine] Delivering item '1996' for client 'Identifier=192.168.0.10, Profile=Sony Bravia TV (2010)'
2013-03-10 20:57:55,867 DEBUG [MediaItemDAOImpl] Getting file of media item 1996
2013-03-10 20:57:55,869 DEBUG [SubtitlesService] Found external subtitle file: C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012.srt
2013-03-10 20:57:55,869 DEBUG [MediaItemDAOImpl] Getting file of media item 1996
2013-03-10 20:57:55,872 DEBUG [SubtitlesService] Found external subtitle file: C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012.srt
2013-03-10 20:57:55,872 DEBUG [VideoDeliveryEngine] Delivering file 'argo.2012.mkv' using transcoding
2013-03-10 20:57:55,872 DEBUG [MediaItemDAOImpl] Getting file of media item 1996
2013-03-10 20:57:55,875 DEBUG [SubtitlesService] Found external subtitle file: C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012.srt
2013-03-10 20:57:55,879 DEBUG [AbstractTranscodingDeliveryEngine] No suitable transcoding job exists yet, start one for client 'Identifier=192.168.0.10, Profile=Sony Bravia TV (2010)'
2013-03-10 20:57:55,881 DEBUG [MediaItemDAOImpl] Getting file of media item 1996
2013-03-10 20:57:55,885 DEBUG [FFMPEGWrapper] Invoking FFmpeg to transcode video file: C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012.mkv
2013-03-10 20:57:55,887 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -threads auto -i C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012.mkv -y -c:v mpeg2video -b:v 3000k -maxrate:v 3000k -bufsize:v 3000k -vf pad=1280:720:0:92:black,setdar=4:3,subtitles=filename="C\\:/Users/ELT/Downloads/Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]/argo.2012.srt":original_size=1280x536 -r 24000/1001 -g 15 -c:a ac3 -b:a 384k -ac 6 -map 0:0 -map 0:1 -sn -f mpegts C:\Windows\TEMP\Serviio\transcoding-temp-1996-sony2010-ORIGINAL-01c6d3e6ad78783d94f5a0ea7c6146aa.stf
2013-03-10 20:57:56,184 WARN [ProcessExecutor] Process cmd has a return code of 1! This is a possible error.
2013-03-10 20:57:56,184 DEBUG [TranscodingJobListener] Transcoding finished; successful: false

" (end)

When using with internal subtitle .ass within the .mkv the video is playing but without showing any subtitles:
"2013-03-10 20:58:08,734 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.0.10, Profile=Sony Bravia TV (2010)'
2013-03-10 20:58:08,735 DEBUG [ResourceDeliveryProcessor] Request for resource 1997 and type 'MEDIA_ITEM' received
2013-03-10 20:58:08,736 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 1997 (local)
2013-03-10 20:58:08,736 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 1997)
2013-03-10 20:58:08,737 DEBUG [VideoDAOImpl] Reading a Video (id = 1997)
2013-03-10 20:58:08,738 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 1997, format AVC_TS_MP_HD_AC3_ISO and profile Sony Bravia TV (2010)
2013-03-10 20:58:08,738 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,741 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,744 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file argo.2012 (1).mkv
2013-03-10 20:58:08,744 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,747 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file argo.2012 (1).mkv: AVC_TS_MP_HD_AC3_ISO
2013-03-10 20:58:08,747 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/mpeg,Date: Sun, 10 Mar 2013 18:58:08 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=AVC_TS_HD_60_AC3_ISO;DLNA.ORG_OP=10;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-03-10 20:58:08,761 DEBUG [WebServer] Incoming connection from /192.168.0.10:40237
2013-03-10 20:58:08,761 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.10
2013-03-10 20:58:08,766 DEBUG [ResourceTransportRequestHandler] GET /resource/1997/MEDIA_ITEM/AVC_TS_MP_HD_AC3_ISO-2/ORIGINAL HTTP/1.1, headers = [TimeSeekRange.dlna.org: npt=0.000-,getcontentFeatures.dlna.org: 1,Pragma: getIfoFileURI.dlna.org,transferMode.dlna.org: Streaming,X-AV-Physical-Unit-Info: pa="BRAVIA KDL-37EX505";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="BRAVIA KDL-37EX505"; mv="1.7";,Host: 192.168.0.16:8895]]
2013-03-10 20:58:08,766 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.10
2013-03-10 20:58:08,767 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.0.10, Profile=Sony Bravia TV (2010)'
2013-03-10 20:58:08,768 DEBUG [ResourceDeliveryProcessor] Request for resource 1997 and type 'MEDIA_ITEM' received
2013-03-10 20:58:08,768 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 1997 (local)
2013-03-10 20:58:08,768 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 1997)
2013-03-10 20:58:08,769 DEBUG [VideoDAOImpl] Reading a Video (id = 1997)
2013-03-10 20:58:08,770 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 1997, format AVC_TS_MP_HD_AC3_ISO and profile Sony Bravia TV (2010)
2013-03-10 20:58:08,771 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,773 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,776 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file argo.2012 (1).mkv
2013-03-10 20:58:08,776 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,779 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file argo.2012 (1).mkv: AVC_TS_MP_HD_AC3_ISO
2013-03-10 20:58:08,779 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 1997 (local)
2013-03-10 20:58:08,780 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 1997)
2013-03-10 20:58:08,780 DEBUG [VideoDAOImpl] Reading a Video (id = 1997)
2013-03-10 20:58:08,782 DEBUG [VideoDeliveryEngine] Delivering item '1997' for client 'Identifier=192.168.0.10, Profile=Sony Bravia TV (2010)'
2013-03-10 20:58:08,782 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,785 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,788 DEBUG [VideoDeliveryEngine] Delivering file 'argo.2012 (1).mkv' using transcoding
2013-03-10 20:58:08,788 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,801 DEBUG [AbstractTranscodingDeliveryEngine] No other client uses transcoding job of file 'transcoding-temp-1996-sony2010-ORIGINAL-01c6d3e6ad78783d94f5a0ea7c6146aa.stf', will stop the job
2013-03-10 20:58:08,801 DEBUG [AbstractTranscodingDeliveryEngine] Stopping previous transcoding job of file 'transcoding-temp-1996-sony2010-ORIGINAL-01c6d3e6ad78783d94f5a0ea7c6146aa.stf'
2013-03-10 20:58:08,805 DEBUG [TranscodingJobListener] Deleted temp file 'C:\Windows\TEMP\Serviio\transcoding-temp-1996-sony2010-ORIGINAL-01c6d3e6ad78783d94f5a0ea7c6146aa.stf': true
2013-03-10 20:58:08,805 DEBUG [AbstractTranscodingDeliveryEngine] No suitable transcoding job exists yet, start one for client 'Identifier=192.168.0.10, Profile=Sony Bravia TV (2010)'
2013-03-10 20:58:08,806 DEBUG [MediaItemDAOImpl] Getting file of media item 1997
2013-03-10 20:58:08,807 DEBUG [FFMPEGWrapper] Invoking FFmpeg to transcode video file: C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012 (1).mkv
2013-03-10 20:58:08,809 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -fflags +genpts -threads auto -i C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012 (1).mkv -y -c:v copy -bsf:v h264_mp4toannexb -c:a ac3 -b:a 384k -ac 6 -map 0:0 -map 0:1 -sn -f mpegts C:\Windows\TEMP\Serviio\transcoding-temp-1997-sony2010-ORIGINAL.stf
2013-03-10 20:58:09,313 DEBUG [FileBasedTranscodingDeliveryStrategy] Sending transcoding stream
" (end)

I also tried to use the following system environment variables without success:
FC_CONFIG_DIR=C:\Program Files\Serviio\config\fonts
FONTCONFIG_FILE=fonts.conf
FONTCONFIG_PATH=C:\Program Files\Serviio\config\fonts

will appreciate any assistance.

[Illico]

Could you check your C\\:/Users/ELT/Downloads/Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]/argo.2012.srt with SrtWiz.

I used srtwiz. it is the same outcome.

I have also attached here the mediainfo file of the video with internal .ass subtitles.

[Illico]

Could you try in a local windows terminal the same command line ?
C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -threads auto -i "C:\Users\ELT\Downloads\Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]\argo.2012.mkv" -y -c:v mpeg2video -b:v 3000k -maxrate:v 3000k -bufsize:v 3000k -vf pad=1280:720:0:92:black,setdar=4:3,subtitles=filename="C\\:/Users/ELT/Downloads/Argo.2012.720p.BluRay.x264-SPARKS [PublicHD]/argo.2012.srt":original_size=1280x536 -r 24000/1001 -g 15 -c:a ac3 -b:a 384k -ac 6 -map 0:0 -map 0:1 -sn -f mpegts "C:\Windows\TEMP\Serviio\transcoding-temp-1996-sony2010-ORIGINAL-01c6d3e6ad78783d94f5a0ea7c6146aa.stf"

[zip]

I think it's the [ and ] characters in the subtitles path, which must be encoded in the ffmpeg command. I fixed it for 1.2.1 - for now you can remane your file (both video and srt) not to include these characters.

After checking and verifying that several times it seem that it is the '[' to blame as zip indicated.
However, embedded subs still doesn't work.

[Illico]

However, embedded subs still doesn't work.

http://www.serviio.org/index.php?option ... icle&id=33

WARNING: Embedded subtitles might not work for some (large) files, due to the time needed to extract them. It's even more true if the file is stored on a remote drive.

Could you provide an example of subtitles extraction on log file ?

I think it's the [ and ] characters in the subtitles path, which must be encoded in the ffmpeg command. I fixed it for 1.2.1 - for now you can remane your file (both video and srt) not to include these characters.

Hi Zip
Are problems with [] characters in the path fixed in 1.2.1 or not?
I still have problems with 1.2.1 and [].

Kind regards

[zip]

I think it's still there. I think I fixed it for 1.3