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LG webos 3 sees no files

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qstyler

Serviio newbie

Posts: 2

Joined: Tue Nov 14, 2017 11:03 am

Post Tue Nov 14, 2017 11:12 am

LG webos 3 sees no files

Hi! I haven't been using serviio for about a year and recently I had no problems with my TV and macbook. But now I had to reinstall it after a long delay and here's the problem.
When I navigate to any folder with my TV it tells me that “No video files or folders exist in storage device”.
But I'm sure that serviio knows about these files, because they appear as a popup when they get indexed, and they also appear in the logs.

https://pastebin.com/zc8GTvC7

Also when I click on the “media browser” in serviio-console i still see no files in the web interface either. And that brings me to the thought that it might be not TV-related issue.

Can you please help me with this?

Thanks!
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atc98092

User avatar

DLNA master

Posts: 2221

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state) - temporary assignment to Washington DC

Post Tue Nov 14, 2017 11:23 am

Re: LG webos 3 sees no files

If nothing appears in MediaBrowser, Serviio is not recognizing any of your media files. After your reinstall, you did configure your shared folders, right? It's possible the shared folders are mis-configured. However, it appears from the log that your media is visible to Serviio. Also, what profile is showing in the console for your TV? From your log, it looks like an LG TV, but I'm not seeing which profile was assigned. Might have missed it.

I see from the log that you have some titles in a non-Latin based language. I'll have to let Zip comment on file names like that, but that might be one issue. But overall it appears that your media is being recognized and stored in the DB. I think you've gone beyond my abilities here, so Zip will need to weigh in now.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Roku 2 XS, 4, Ultra and Stick, Yamaha RX-V679 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify video file contents
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qstyler

Serviio newbie

Posts: 2

Joined: Tue Nov 14, 2017 11:03 am

Post Tue Nov 14, 2017 11:29 am

Re: LG webos 3 sees no files

The problem that it does recognise the files.
Here's what it says when I remove and then add a media folder.
Image
This title is fully in latin characters.
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atc98092

User avatar

DLNA master

Posts: 2221

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state) - temporary assignment to Washington DC

Post Tue Nov 14, 2017 4:31 pm

Re: LG webos 3 sees no files

Yep, there shouldn't be any question with that title. I did see in your log that many titles appear to be stored in the DB, regardless of the language of the file name. The fact they aren't appearing in MediaBrowser is puzzling. Unfortunately I have reached my limit of knowledge in this particular issue, so Zip (or someone else) will have to weigh in now.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Roku 2 XS, 4, Ultra and Stick, Yamaha RX-V679 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify video file contents
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DenyAll

DLNA master

Posts: 2071

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Sun Nov 19, 2017 9:09 pm

Re: LG webos 3 sees no files

Do the files appear under the Folders category in Mediabrowser?
DenyAll
Panasonic Viera CS610A | Panasonic Viera V20A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.9 Pro
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