Video not working 55LA620S

Hi,
it is the first time i don't find a way to watch a video with my LG tv 55la620s and serviio. I use Lg tv/player profile and transcoding is activate.
The video works if i plug directly an usb drive on my TV.
i saw it on my tv but i have an error message (file not supported) when i launch it.

ffmpeg version N-54096-ge41bf19 Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 18 2013 10:49:28 with gcc 4.7.2 (GCC)
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config
libavutil 52. 37.101 / 52. 37.101
libavcodec 55. 16.100 / 55. 16.100
libavformat 55. 9.100 / 55. 9.100
libavdevice 55. 2.100 / 55. 2.100
libavfilter 3. 77.101 / 3. 77.101
libswscale 2. 3.100 / 2. 3.100
libswresample 0. 17.102 / 0. 17.102
libpostproc 52. 3.100 / 52. 3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'F:\download\Films TV\missing.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
encoder : Stupid Ocelot
Duration: 00:58:14.72, start: 0.000000, bitrate: 905 kb/s
Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404 [SAR 1:1 DAR 180:101], 754 kb/s, 25 fps, 25 tbr, 20k tbn, 50 tbc
Metadata:
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 137 kb/s
Metadata:
handler_name : SoundHandler
At least one output file must be specified


in media info :

Général
Complete name : F:\download\Films TV\missing.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 377 Mio
Duration : 58mn 14s
Overall bit rate mode : Variable
Overall bit rate : 905 Kbps
Writing application : Stupid Ocelot

Vidéo
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings, CABAC : Oui
Format settings, ReFrames : 5 images
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 58mn 14s
Bit rate : 754 Kbps
Width : 720 pixels
Height : 404 pixels
Display aspect ratio : 16/9
Frame rate mode : Constant
Frame rate : 25,000 Im/s
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressif
Bits/(Pixel*Frame) : 0.104
Stream size : 314 Mio (83%)
Writing library : x264 core 142 r2479 dd79a61
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=19.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language : Anglais
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 58mn 14s
Bit rate mode : Variable
Bit rate : 137 Kbps
Maximum bit rate : 172 Kbps
Channel(s) : 2 canaux
Channel positions : Front: L R
Sampling rate : 48,0 KHz
Compression mode : Avec perte
Stream size : 57,2 Mio (15%)

For example this video works :

ffmpeg version N-54096-ge41bf19 Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 18 2013 10:49:28 with gcc 4.7.2 (GCC)
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config
libavutil 52. 37.101 / 52. 37.101
libavcodec 55. 16.100 / 55. 16.100
libavformat 55. 9.100 / 55. 9.100
libavdevice 55. 2.100 / 55. 2.100
libavfilter 3. 77.101 / 3. 77.101
libswscale 2. 3.100 / 2. 3.100
libswresample 0. 17.102 / 0. 17.102
libpostproc 52. 3.100 / 52. 3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'F:\download\Films TV\chicago.pd.106.hdtv-lol.mp4':
Metadata:
major_brand : isom
minor_version : 1
compatible_brands: isom
creation_time : 2014-02-27 02:39:00
Duration: 00:42:15.57, start: 0.000000, bitrate: 980 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404, 856 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
Metadata:
creation_time : 2014-02-27 02:28:49
handler_name : L-SMASH Video Media Handler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 120 kb/s
Metadata:
creation_time : 2014-02-27 02:39:01
handler_name : GPAC ISO Audio Handler
At least one output file must be specified


if someone can help me !
thanks a lot

Hi

I have the same problem with my LG TV, with some mp4 files.

The tv can reproduce them well using a pendrive at the USB ports, however they can not be played using Serviio. (unsuported file format, however only a few seconds of the movie are shown before the error message)

Using the Windows Media DLNA server, the result is the same.

After reading your post and checking the files with troubles, I guess the problem are the files encoded using Stupid Ocelot.

I have no idea yet how to solve it. I have many files with the same problem, so remuxing them is not a solution.

Any hints ?

Many people say to try another profile. However I still have no idea how can I find out which profile is using serviio with my LG TV, and how to change it. I read the profile.xml file and there is a list of devices in it. How can I assign Serviio to work with the profile of another device ?


Francisco

[DenyAll]

Try remuxing the file. As you're a Windows user the easiest way is to download my WinHelper Tool and drag one of the files to the Remux tab, set the Action to "Remux to same container type" and press Go.

If the new file is now working, do the same for all other affected files (you can drag the rest over as one batch). Delete the original files ( ".old" files) if you want.

Hello,
I have the same problem with my LG 39LN575s. Is there any other solution beside remux? Thanks!