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DSM 6.0-7321 Serviio not working properly!

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drSHLEFF

Streaming enthusiast

Posts: 26

Joined: Sat Mar 09, 2013 8:38 am

Post Mon Mar 28, 2016 6:08 am

DSM 6.0-7321 Serviio not working properly!

After upgrading DS713+ to DSM 6.0-7321, Serviio ceased to function normally. After starting Serviio-package, disk loading was approximately 95% during the day, then I had to turn Serviio-package off and remove. Serviio literally hangs NAS, to the extent that external access to the NAS is interrupted and it is not available. This had happened before, if the function of create a video thumbnails is ON and working Download Station. Before remove the package, in Serviio-console I was try to delete my audio-video-photo directories and then add them again, but it did not help.
So, Serviio 1.6 didn't work with DSM6.0 :cry:
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cruisinforgold

Serviio newbie

Posts: 7

Joined: Wed Feb 05, 2014 4:21 am

Post Mon Apr 11, 2016 5:59 pm

Re: DSM 6.0-7321 Serviio not working properly!

drSHLEFF wrote:After upgrading DS713+ to DSM 6.0-7321, Serviio ceased to function normally. After starting Serviio-package, disk loading was approximately 95% during the day, then I had to turn Serviio-package off and remove. Serviio literally hangs NAS, to the extent that external access to the NAS is interrupted and it is not available. This had happened before, if the function of create a video thumbnails is ON and working Download Station. Before remove the package, in Serviio-console I was try to delete my audio-video-photo directories and then add them again, but it did not help.
So, Serviio 1.6 didn't work with DSM6.0 :cry:


Just as a point of reference - I am running Seviio 1.6 on DSM 6.0-7321 hosted on a DS1515+ and everything is working as you would expect.
Panasonic TC-L55WT60; Win x64 on Asus z87 Deluxe/Quad i7-4770K: Synology DS1515+; DSM 7.0.1;10
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patters

User avatar

DLNA master

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Location: London, UK

Post Tue Apr 26, 2016 7:17 pm

Re: DSM 6.0-7321 Serviio not working properly!

Likewise, I also run Serviio on DS214Play which is Intel also and it's worked fine through all the DSM 6.0 betas and now the release version too.
Which Java are you using? Maybe that's the issue? I always use my own Java Embedded package, not the Synology full Java JRE.
LG OLED55B8PLA | PS4 Pro | Xbox One S | Synology DS214play
Serviio 2.1 package for Synology NAS - with limited hardware transcoding support!
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drSHLEFF

Streaming enthusiast

Posts: 26

Joined: Sat Mar 09, 2013 8:38 am

Post Tue Apr 26, 2016 7:25 pm

Re: DSM 6.0-7321 Serviio not working properly!

Java SE Embedded 8
1.8.0_77-0038
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patters

User avatar

DLNA master

Posts: 1282

Joined: Sat Oct 09, 2010 3:51 pm

Location: London, UK

Post Tue Apr 26, 2016 7:34 pm

Re: DSM 6.0-7321 Serviio not working properly!

I don't test Serviio managing my photos. If the library is huge, maybe that could be the problem. Could you test with just music and video perhaps?
Can you also connect via SSH and run:
  Code:
sudo -i

(put in your admin password, now you're running as root)
  Code:
/var/packages/Serviio/target/bin/ffmpeg


Does that work?
LG OLED55B8PLA | PS4 Pro | Xbox One S | Synology DS214play
Serviio 2.1 package for Synology NAS - with limited hardware transcoding support!
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drSHLEFF

Streaming enthusiast

Posts: 26

Joined: Sat Mar 09, 2013 8:38 am

Post Tue Apr 26, 2016 7:53 pm

Re: DSM 6.0-7321 Serviio not working properly!

Yes, i thought the same. So I added only music and videos directories for test... Music directory beginning updated. But from the video directory no a single file was added to the database. All this was accompanied by a 95% loading drive a few hours, so that the server literally fell.

Music lib: ~9300 tracks
Video lib: ~4000 videos
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drSHLEFF

Streaming enthusiast

Posts: 26

Joined: Sat Mar 09, 2013 8:38 am

Post Tue Apr 26, 2016 8:04 pm

Re: DSM 6.0-7321 Serviio not working properly!

Unfortunately, I have temporarily removed the Serviio package, because I did not manage to make it work. And secondly, Serviio and before this time, dropped the server down at the time when the Download Station downloading torrent with a lot of video files (for example, a full season of the tv show).
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drSHLEFF

Streaming enthusiast

Posts: 26

Joined: Sat Mar 09, 2013 8:38 am

Post Tue Apr 26, 2016 8:49 pm

Re: DSM 6.0-7321 Serviio not working properly!

Ok, i just updated java to 1.8.0_91-0039 and Insall Seviio package 1.6.0-0029. Now added only 1 video directory with only ~200-300 files. Serviio began update database immediately :) Now disk load ~10-15%. That's what I think: Since my first message took some time, and Synology has released 3 updates, now i have DSM 6.0-7321 Update 3, maybe this a reason that Serviio began working?

P.S. I'll add another directory with many files ~ 4000 and then do what you asked for: connect with SSH, "sudo -i; /var/packages/Serviio/target/bin/ffmpeg;"
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patters

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Location: London, UK

Post Tue Apr 26, 2016 11:06 pm

Re: DSM 6.0-7321 Serviio not working properly!

It may relate to the sheer size of the library. Mine is nowhere near that large. Then again, updates to Java could have improved things.
LG OLED55B8PLA | PS4 Pro | Xbox One S | Synology DS214play
Serviio 2.1 package for Synology NAS - with limited hardware transcoding support!
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drSHLEFF

Streaming enthusiast

Posts: 26

Joined: Sat Mar 09, 2013 8:38 am

Post Wed Apr 27, 2016 7:32 am

Re: DSM 6.0-7321 Serviio not working properly!

If your library is nowhere near that large, you can train on mine :D I am ready to report bugs and glitches. Moreover, I plan to double the library.
Now added all videos from main library ~3100 files. In addition it took about an hour. While Serviio works perfectly... thank you.

P.S: And when do you plan to release version 1.6.1 for Synology? :?
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drSHLEFF

Streaming enthusiast

Posts: 26

Joined: Sat Mar 09, 2013 8:38 am

Post Wed Apr 27, 2016 2:43 pm

Re: DSM 6.0-7321 Serviio not working properly!

After add music files ~10,000 tracks, Serviio hung and loaded disc is 100%. Presumably Serviio experiencing problems with adding m4a audio files with high bitrate (1411-1536kbps) 24-32bits, 96-192kHz.
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patters

User avatar

DLNA master

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Location: London, UK

Post Wed Apr 27, 2016 3:55 pm

Re: DSM 6.0-7321 Serviio not working properly!

Ok, you may need to remove the music from the library, and experiment with adding certain types of file until you can narrow down the problem. Hope to get 1.6.1 out soon. Need to fix my CrashPlan package first though, since an upgrade has totally broken it. Serviio's the next priority.
LG OLED55B8PLA | PS4 Pro | Xbox One S | Synology DS214play
Serviio 2.1 package for Synology NAS - with limited hardware transcoding support!
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drSHLEFF

Streaming enthusiast

Posts: 26

Joined: Sat Mar 09, 2013 8:38 am

Post Wed Apr 27, 2016 4:06 pm

Re: DSM 6.0-7321 Serviio not working properly!

I thought the same way and do it right now. I removed 5 albums m4a format (1411-1536 Kbps) and now look what is at out. I will write later...
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drSHLEFF

Streaming enthusiast

Posts: 26

Joined: Sat Mar 09, 2013 8:38 am

Post Thu Apr 28, 2016 7:10 am

Re: DSM 6.0-7321 Serviio not working properly!

Unfortunately, I couldn't find out the reason for such a high load of the NAS volume. It seems to me, that the point is not exactly in the types of audio files.
The load of the NAS falls markedly, if an audio files is less than 7000 in the library. But the size of the library is only half the problem...
The fact that a single application loads NAS to 100% for some hours, is alredy a problem. Adding files to the database and scanning media files really slow.

After Serviio added all the files to the database, it continues to work like this (the size of the graph exactly 1 hour):
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