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Cannot use the licence key on my NAS

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ksweeney

Serviio newbie

Posts: 1

Joined: Sat Jan 27, 2018 4:28 pm

Post Sat Jan 27, 2018 5:04 pm

Cannot use the licence key on my NAS

I am running Serviio on my QNAP NAS server (or at least trying to)

I received a new licence key and it does not work.

I am running version 1.7.1 Installation Date 2017/02/03

I get the error message attached

Any help is much appreciated

Kevin

Error message.jpg
Error message.jpg (46.67 KiB) Viewed 927 times
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mr_manny

Serviio newbie

Posts: 11

Joined: Wed Feb 07, 2018 3:31 pm

Post Sun Feb 11, 2018 12:00 am

Re: Cannot use the licence key on my NAS

Kevin,
I believe I encountered the same error when trying to load the License on my 32bit qnap env.
It ended up being the time on my qnap.
I don't sync the clock, so it had fallen behind quite a bit.

Please verify your NAS clock is correct, and try loading the License key again.

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