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html5: Video file not found

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jimgeldermann

Serviio newbie

Posts: 11

Joined: Sat Oct 22, 2016 5:58 pm

Post Fri Dec 09, 2016 7:31 pm

html5: Video file not found

html5: Video file not found for this URL: http://icfha.bizdocsecure.net:23424/cds ... 71f908b0c1

The authToken was created for the session

I am trying to create HTML pages utilizing Flowplayer's HTML5 player for a continuing education project I'm working on.

The file I've attached is for a mp4 that was converted from a cd. I also have cd folders on the server that have the same issues.

The other issue I'm having is that when it does play it is slow and choppy. I am using Flowplayer's Long Play demo as the frame work. If need be I can add the code - it is not very large.
Attachments
CreationEquip.txt
(3.16 KiB) Downloaded 14 times
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zip

User avatar

Serviio developer / Site Admin

Posts: 16356

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Fri Dec 09, 2016 8:07 pm

Re: html5: Video file not found

i'm getting error 553 back now, the token probably expired?
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jimgeldermann

Serviio newbie

Posts: 11

Joined: Sat Oct 22, 2016 5:58 pm

Post Fri Dec 09, 2016 8:14 pm

Re: html5: Video file not found

It may have since I logged my app out. Here is the link with a new token:

http://icfha.bizdocsecure.net:23424/cds ... 6541576cdb
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jimgeldermann

Serviio newbie

Posts: 11

Joined: Sat Oct 22, 2016 5:58 pm

Post Fri Dec 09, 2016 9:24 pm

Re: html5: Video file not found

in case that token has expired try: 4ec09c8b05814371ba8ce74921c3c663
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zip

User avatar

Serviio developer / Site Admin

Posts: 16356

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Fri Dec 09, 2016 11:47 pm

Re: html5: Video file not found

it works for me when I change the 156 to 157 in the URL. Otherwise it's returning 404, ie the cover image doesn't exist anymore. Do you keep adding and removing files?
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jimgeldermann

Serviio newbie

Posts: 11

Joined: Sat Oct 22, 2016 5:58 pm

Post Sat Dec 10, 2016 12:20 pm

Re: html5: Video file not found

Thanks -

I have a database that I sync with Serviio. I had added a new file and when I ran my syncing app the files were not updated properly. The database does all the rendering of the HTML page.

When I deleted the old records the urls were updated correctly. My performance problem is related to my development environment. When I run in production performance is great.

You really helped pinpoint the issue.
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jimgeldermann

Serviio newbie

Posts: 11

Joined: Sat Oct 22, 2016 5:58 pm

Post Sat Dec 10, 2016 12:28 pm

Re: html5: Video file not found

My client's videos are DVDs. Am I right in assuming that converting these to mp4s will improve performance? Now the mp4 link I sent you works fine, but the DVDs get the html5 error.
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zip

User avatar

Serviio developer / Site Admin

Posts: 16356

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sat Dec 10, 2016 8:16 pm

Re: html5: Video file not found

You need to check out what is supported via HTML5 video tag in different browsers. Your best bet is MP4/H264/AAC files, these should play natively.

DVD is normally mpeg2 video, which you'd have to transcode to HLS (can't transcode to MP4), but HLS is not supported by all browsers natively.

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