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SyFy.com Plugin Troubleshooting

PostPosted: Sun Dec 23, 2012 2:32 pm
by kmccan4
Reposted from viewtopic.php?f=20&t=6546.

I am having trouble with the SyFy.com plugin. It worked great up until a few months ago. I am new to these plugins but I have been trying to troubleshoot it. It appears very similar to the issue in viewtopic.php?f=5&t=5228&start=30 as it is unable to get the file info. I am wondering if it might be related to security because I on the webpage I am seeing references to CleanUrl and HashUrl.

{"idToState":{"135611648479305402069126721472":{"normalized":true,"title":"","url":"http://www.syfy.com/videos#/Fact or Faked Paranormal Files/Full Episodes/","hash":"http://www.syfy.com/videos#/Fact or Faked Paranormal Files/Full Episodes/","data":{},"id":"135611648479305402069126721472","cleanUrl":"http://www.syfy.com/videos#/Fact or Faked Paranormal Files/Full Episodes/","hashedUrl":"http://www.syfy.com/videos#/Fact or Faked Paranormal Files/Full Episodes/"},"135611648828907897321772761643":{"normalized":true,"title":"","url":"http://www.syfy.com/videos/Fact or Faked Paranormal Files/Full Episodes/","hash":"/Fact or Faked Paranormal Files/Full Episodes/","data":{},"id":"135611648828907897321772761643","cleanUrl":"http://www.syfy.com/videos/Fact or Faked Paranormal Files/Full Episodes/","hashedUrl":"http://www.syfy.com/videos/Fact or Faked Paranormal Files/Full Episodes/"}},"urlToId":{"http://www.syfy.com/videos#/Fact or Faked Paranormal Files/Full Episodes/":"135611648479305402069126721472","http://www.syfy.com/videos/Fact or Faked Paranormal Files/Full Episodes/":"135611648828907897321772761643"},"stateToId":{"{\"data\":{},\"title\":\"\",\"url\":\"http://www.syfy.com/videos#/Fact or Faked Paranormal Files/Full Episodes/\"}":"135611648479305402069126721472","{\"data\":{},\"title\":\"\",\"url\":\"http://www.syfy.com/videos/Fact or Faked Paranormal Files/Full Episodes/\"}":"135611648828907897321772761643"}}

The serviio log shows.

2012-12-22 06:40:27,732 WARN [FeedUpdaterThread] Failed to retrieve online item information for http://syfyhd-f.akamaihd.net/z/NBCU_Syf ... 4_1696.mp4. It might not play.
java.io.IOException: org.serviio.library.local.metadata.extractor.InvalidMediaFormatException: Unknown video file type.
at org.serviio.library.online.metadata.FeedUpdaterThread.retrieveMetadata(FeedUpdaterThread.java:291)
at org.serviio.library.online.metadata.FeedUpdaterThread.retrieveTechnicalMetadata(FeedUpdaterThread.java:209)
at org.serviio.library.online.metadata.FeedUpdaterThread.run(FeedUpdaterThread.java:102)
Caused by: org.serviio.library.local.metadata.extractor.InvalidMediaFormatException: Unknown video file type.
at org.serviio.library.metadata.FFmpegMetadataRetriever.validateMandatoryMetadata(FFmpegMetadataRetriever.java:409)
at org.serviio.library.metadata.FFmpegMetadataRetriever.retrieveMetadata(FFmpegMetadataRetriever.java:89)
at org.serviio.library.metadata.FFmpegMetadataRetriever.retrieveOnlineMetadata(FFmpegMetadataRetriever.java:127)
at org.serviio.library.online.metadata.FeedUpdaterThread.retrieveMetadata(FeedUpdaterThread.java:268)

And I see that There is some code for Akamai handling in the SVTPlayWebResourceExtractor so maybe the SyFy.Groovy plugin needs to be recoded to account for some issues with Akamai? If anyone reads this and has more experience with this please chime in. Or if this needs to be posted to a different forum, please let me know. Right now it looks like everything in the script is working up to trying to access the file information.

Re: SyFy.com Plugin Troubleshooting

PostPosted: Sun Dec 23, 2012 2:43 pm
by zip
Is the author of the plugin still around?

Re: SyFy.com Plugin Troubleshooting

PostPosted: Sun Dec 23, 2012 3:14 pm
by kmccan4
Looks like they logged on a few days ago. I'll send them a message. Thanks!

Re: SyFy.com Plugin Troubleshooting

PostPosted: Mon Jan 07, 2013 4:01 am
by darkcloud784
kmccan4 wrote:Looks like they logged on a few days ago. I'll send them a message. Thanks!



Please share what you've learned from him, per his post on the actual plugins topic. The URLS are supposed to be added as Web Resources, even after doing this they dont show up. Not seeing any errors, they just aren't showing up at all.

Re: SyFy.com Plugin Troubleshooting

PostPosted: Wed Jan 30, 2013 4:22 am
by kmccan4
The Developer never replied to me so I assume they either don't have time or don't know how to get it working. I haven't had time since the holidays to pick this back up. If any Serviio Guru's have a chance to look into why the syfy.com plugin is not working, I think it would be appreciated by many people.

Re: SyFy.com Plugin Troubleshooting

PostPosted: Sat Jun 08, 2013 9:26 pm
by shayolghul
any news?

Re: SyFy.com Plugin Troubleshooting

PostPosted: Tue Jun 11, 2013 12:58 pm
by kmccan4
This has been updated and is now working fine. viewtopic.php?f=20&t=6546