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Can not play certain mp4 files on Philips 42plf4208

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Zanegrey

Serviio newbie

Posts: 3

Joined: Wed Aug 21, 2013 10:09 am

Post Wed Aug 21, 2013 10:37 am

Can not play certain mp4 files on Philips 42plf4208

I recently installed serviio and most mp4 video files play fine on my brand-new Philips tv, which is a 2013 model. Some don't, however. I included information on one of the files here. The other files that don't play seem to be by the same maker. On my tv I get an error message File not supported.

I did not send the whole log, as it was too big to upload, just the part where the error occured.

I use the Philips 2010 profile.
Attachments
error log.txt
(51.46 KiB) Downloaded 481 times
ProtocolInfo Philips TV.txt
(5.68 KiB) Downloaded 458 times
ffmpeg output.txt
(1.7 KiB) Downloaded 470 times
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zip

User avatar

Serviio developer / Site Admin

Posts: 17212

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Aug 22, 2013 1:27 pm

Re: Can not play certain mp4 files on Philips 42plf4208

File is not transcoded, so it's something about the encoding settings, most likely, that the Tv doesn't like. You should change the way you encode your files.

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