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Updated Roku Profiles

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atc98092

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DLNA master

Posts: 2906

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Nov 30, 2018 12:55 am

Updated Roku Profiles

Thanks to terrific user feedback, some unnecessary transcoding was being performed with all of the Roku Player profiles, except for the TV profiles. This has been fixed, and the next release of Serviio will include these updated profiles. If you would like to use these new profiles now, they are included as an attachment to this message. Simply download the file, open in a text editor, and copy/paste them over the existing Roku profiles. They are all grouped together in the main Profiles file, so it should be easy to do. Once you've saved the file with the new profiles, either reboot the Serviio computer, or open the console and use the Stop/Start Server button on the Status tab to force Serviio to reload the file.

The problem was the original profile was attempting to capture supported video in an unsupported container, but the Matches line was capturing every container, rather than just the necessary one.

If anyone encounters other issues using the Roku profiles, please reply in this thread and we will see what can be done. Remember that while these profiles attempt to identify the Roku player and assign the correct profile, Roku players don't identify themselves very well and you might need to manually select the best profile for your player.

Remember that if your MP4 container (or any other container for that matter) has lossless audio (TrueHD or Master Audio), standard DTS, or multi-channel AAC, your Roku still requires transcoding for the audio. The video will passthrough, but because the audio is being transcoded fast forward, rewind and resume play are not available.
Attachments
12-8 Roku Profiles.xml
(26.99 KiB) Downloaded 2 times
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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jasemv

Serviio newbie

Posts: 5

Joined: Mon Oct 20, 2014 8:29 pm

Post Thu Dec 06, 2018 8:42 pm

Re: Updated Roku Profiles

Hello,

I have a new Roku streaming Stick and the plus 4k version. Both devices wont play sound when playing mkv files using Serviio thru the Roku media app. I have the latest version of Serviio. I have tried all the different Roku profiles. The sticks are plugged directly into the TV's using HDMI cables. Any insight on this would be helpful. FYI Serviio does work correctly when using just the built in DLNA function on the TV's. Thank you for you're time.
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atc98092

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DLNA master

Posts: 2906

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Thu Dec 06, 2018 9:17 pm

Re: Updated Roku Profiles

I need to know the audio codecs used in the files that have no sound. See the link in my sig for assistance providing that information. It sounds like you have an audio codec that isn't being captured, and your TV doesn't support it. I thought I had them all captured, but who knows?

Serviio is likely using a different profile when you use the built-in player on the TV, and it is capturing the audio for transcoding.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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jasemv

Serviio newbie

Posts: 5

Joined: Mon Oct 20, 2014 8:29 pm

Post Thu Dec 06, 2018 10:23 pm

Re: Updated Roku Profiles

Its all the mkv files. But when I use serviio thru the TV dlna server they paly just fine. Only happens when using Roku players. Using plex also works. Serviio has always worked on my different TV's. Samsung, Panasonic ad Vizio the newer models. Only when I try to use the Roku media player using Serviio does the sound not work when trying to play MKV's. Thank you. I will try your link and reply.
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jasemv

Serviio newbie

Posts: 5

Joined: Mon Oct 20, 2014 8:29 pm

Post Thu Dec 06, 2018 10:37 pm

Re: Updated Roku Profiles

hers is what came up hope this helps. BTW way I haven't use the file you created. Not sure how to over right the existing file. Thank you.

Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, RefFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 24 min 0 s
Bit rate : 6 769 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.136
Stream size : 1.13 GiB (95%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio #1
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : A_AAC-2
Duration : 24 min 0 s
Bit rate : 125 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 21.5 MiB (2%)
Default : Yes
Forced : No

Audio #2
ID : 3
Format : E-AC-3
Format/Info : Enhanced AC-3
Commercial name : Dolby Digital Plus
Codec ID : A_EAC3
Duration : 24 min 0 s
Bit rate mode : Constant
Bit rate : 224 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 38.5 MiB (3%)
Service kind : Complete Main
Default : No
Forced : No

Text
ID : 4
Format : ASS
Codec ID : S_TEXT/ASS
Codec ID/Info : Advanced Sub Station Alpha
Duration : 23 min 28 s
Bit rate : 94 b/s
Count of elements : 315
Compression mode : Lossless
Stream size : 16.3 KiB (0%)
Title : English
Language : English
Default : Yes
Forced : Yes
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atc98092

User avatar

DLNA master

Posts: 2906

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Dec 07, 2018 12:41 am

Re: Updated Roku Profiles

OK, now we need more info. Looking at that media info, there should be no issue with the audio through any Roku player. What TV(s) are you connected to? I't possible they don't support AAC audio, so that could be the first issue. What profile has Serviio assigned to your players?

Checking the existing Roku profiles, I don't think there's any profile that would catch your video and transcode the audio to AC3. But I can't be sure unless you try them. I don't have any videos that has an exact match to your audio, so I can't verify it myself.

So, first tell me the profile each of your Roku players are using. Unless you changed them, it's probably the default Roku profile. Your players don't need to use that one, as they can handle much higher bitrates than the older Roku players. So, for your 4K Stick, use the 4K (2016+) profile. For the non-4K player, use the 1080 (2016+) profile. See if either of them play audio and let me know.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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atc98092

User avatar

DLNA master

Posts: 2906

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sun Dec 09, 2018 2:41 am

Re: Updated Roku Profiles

Discovered that I had overlooked transcoding multi-channel AAC in several of the Roku profiles, so the file on the first post has been updated. There are no other changes to the profiles. If you are having issues with audio not being transcoded, please replace the Roku profiles within the Profiles.XML file with these.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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jasemv

Serviio newbie

Posts: 5

Joined: Mon Oct 20, 2014 8:29 pm

Post Tue Dec 11, 2018 4:50 pm

Re: Updated Roku Profiles

Thanks for the update. How do I replace the profiles with the ones in your file?
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atc98092

User avatar

DLNA master

Posts: 2906

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Dec 11, 2018 4:52 pm

Re: Updated Roku Profiles

Zip released Serviio 1.10.1 yesterday, and it has the new profiles already in it. So just update Serviio and you've got them.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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