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Movie file from iTunes in m4v format won't sync

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john_r_syd

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Joined: Sun Apr 17, 2016 1:26 am

Post Sun Apr 17, 2016 1:37 am

Movie file from iTunes in m4v format won't sync

First time poster and new to Serviio so apology if this is a very basic question.

I have recently downloaded a movie from iTunes however when I move the file across to my Serviio library folder it won't sync the file / add to the library that serves all my devices.

I have searched to see if it could be to do with file size (5.14gb) or the format (m4v) but it seems like both of these are not the issue so wondered if there was something stopping this working when moving from iTunes downloads. Any advice would be awesome.
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atc98092

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Location: Washington (the state)

Post Sun Apr 17, 2016 11:02 pm

Re: Movie file from iTunes in m4v format won't sync

Many files you download from iTunes contains Digital Rights Management (DRM) and can only be played in iTunes itself or an Apple TV. Can you play the video outside of iTunes on anything else, even the computer?
Dan

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john_r_syd

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Joined: Sun Apr 17, 2016 1:26 am

Post Mon Apr 18, 2016 11:23 am

Re: Movie file from iTunes in m4v format won't sync

atc98092 wrote:Can you play the video outside of iTunes on anything else, even the computer?

I just checked and it won't run on VLC (crashes the program every time I try to play the movie). I tried another movie file and it worked fine. So it could be down to DRM if that would cause that type of problem with VLC.
I'm assuming if the file has DRM then there is no way of changing this - I tried to convert the file in Handbrake and it did work either. I also tried to move file on to a USB stick and it would not allow me to - it said file was too big for format of USB. File size 5gb, USB stick 8gb.
Thanks for your help on this ATC.
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kambala

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Post Mon Apr 18, 2016 6:00 pm

Re: Movie file from iTunes in m4v format won't sync

john_r_syd wrote:I also tried to move file on to a USB stick and it would not allow me to - it said file was too big for format of USB. File size 5gb, USB stick 8gb.

is USB formatted in fat32? that'd explain why it complains
Samsung UE55JU7580, Mac OS X latest
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mattsmith0926

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Joined: Tue Apr 19, 2016 3:56 am

Post Tue Apr 19, 2016 4:01 am

Re: Movie file from iTunes in m4v format won't sync

I think it caused by the DRM protection. To move the iTunes downloaded m4v videos to other Non-Apple devices, you have to remove DRM protection from iTunes movies with some third party software, like Requiem, TunesKit DRM Media Converter and so on. I just searched on google and got this http://9to5mac.com/community/how-to-rem ... osslessly/

Maybe it's helpful for you.
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atc98092

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Post Wed Apr 20, 2016 12:31 am

Re: Movie file from iTunes in m4v format won't sync

Yep, sounds like DRM. Boo hiss... :evil:
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Samsung UN24H4500 TV, Sony BDP-S3500, Insignia Roku TV, Roku 2 XS, 4, Ultra and Stick, Yamaha RX-V679 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

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Fannie Fu

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Post Fri Mar 17, 2017 8:07 am

Re: Movie file from iTunes in m4v format won't sync

For the protected M4V files, you can use the free Requiem to convert them to MP4 or other formats.
I often convert the pucchased iTunes movie to my TV for watching. And I know the DRM is aimed to protect privacy.
So there are no questions if you just get them for personal use.
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freaknik

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Post Fri Mar 17, 2017 3:52 pm

Re: Movie file from iTunes in m4v format won't sync

x2 for Requiem. It works and I have used it for years.
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atc98092

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Posts: 2009

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Mar 17, 2017 5:28 pm

Re: Movie file from iTunes in m4v format won't sync

I looked at the link, but it appears that Requiem requires downgrading your version of iTunes to make it work. The only iTunes movies I have I bought via my government email and the iTunes they work with is on my work laptop. That's because I also have a work supplied iPad and I bought the movies to watch while traveling cross-country. I don't have admin rights to my laptop, so I can't alter, install or remove applications. Chances are I can't even install Requiem.

I do have iTunes on a home computer for when I used to have a personal iPhone many years ago. I could downgrade on that computer, but it isn't authorized for that account, and I have no way of transferring the videos from the iPad to that computer. I could transfer the movie files from my laptop to my home computer via a USB stick, but won't the DRM be tied to the other computer/account?
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Samsung UN24H4500 TV, Sony BDP-S3500, Insignia Roku TV, Roku 2 XS, 4, Ultra and Stick, Yamaha RX-V679 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

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