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on videos BACK/REW/FF controls disappear and lose function

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rootazoid

Streaming enthusiast

Posts: 34

Joined: Wed Sep 21, 2016 7:36 pm

Post Fri Sep 23, 2016 1:40 pm

on videos BACK/REW/FF controls disappear and lose function

On my target device, when I go to Images or Music I can see the BACK<>FORWARD, STOP/NEXT buttons. On Music, STOP doesn't work until I go to another song or change modes over to Images or Video. No big deal.

The problem is on Videos. At first when selecting one to play those controls do come up on screen, but as soon as the video is loaded they disappear, the video always takes up the whole screen, making the BACK/REWIND<>FASTFORWARD, STOP/NEXT buttons go off the screen, inaccessible, and my remote's buttons do nothing for those functions.

As a guess, it seems the best way to fix this would be to make the videos display in a smaller 'window' with just enough TV screen space at the bottom to be able to see and select these controls. Changing the TV's Aspect doesn't help. Is there anyway to do this INSIDE Serviio? Or maybe some other idea?

BTW, though the old Hitachi 51F59 51" rear-projection TV is the end point, the intermediate device/connection is a DISH Network "Hopper 3" DVR connected via ethernet to my router, as is my Win7 PC. I can't go to the TV directly from the router.
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rootazoid

Streaming enthusiast

Posts: 34

Joined: Wed Sep 21, 2016 7:36 pm

Post Mon Sep 26, 2016 11:26 am

Re: on videos BACK/REW/FF controls disappear and lose functi

Controls still disappear but now they respond (as SKIP to NEXT or PREV) and reappear briefly.
Now the remote on my DISH Hopper 3 does respond to the dedicated PAUSE key, and it also responds to the FWD and BACK keys, albeit not to FFW or REW inside a video as when watching a recorded DVR program. With Serviio those keys work as SKIP to NEXT or PREV videos.

Ockham's razor says the problem was most likely PEBKAC before, yet I've seen this sort of problem arise in other electronic situations where in hindsight I couldn't say it was PEBKAC. Sometimes it seems that software/hardware takes some time to settle, like a dust cloud.
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mjb

User avatar

Streaming enthusiast

Posts: 45

Joined: Fri Jan 06, 2012 10:42 pm

Post Tue May 29, 2018 9:44 am

Re: on videos BACK/REW/FF controls disappear and lose functi

Not a lot of Dish users on here, I guess.

I just wanted to reply to confirm that everything you are seeing is "normal" and is due to the poor quality of the Home Media function in the Hopper's UI firmware. My Hopper (a first generation, not Hopper 3) has the exact same issues. There is nothing you can do about it in Serviio or any other DLNA server; Serviio just provides the content and the browsing data.

We're lucky it works as well as it does. For a long time, the Home Media function wouldn't play anything at all, or you'd only get your video very tiny in the corner of the screen. For the last year or so, it has been working barely well enough for videos, kinda flaky for audio, and almost entirely nonfunctional for images. Even with video, there are control quirks like the ones you observed. At least play and pause works.

As you noted in your other post on this topic, the Home Media function (not Serviio) gives you some on-screen controls if you press the right buttons on the remote, but in my experience it is also quite easy to accidentally skip to the prev/next video instead of navigating within the currently playing video, depending on various factors, I think.

Fixing anything related to the Home Media function is low priority for Dish. Customer retention is also low priority. They're losing subscribers like crazy, and I, too, probably will be cutting the cord before too long. The original Hoppers are slow as molasses with the bloated new UI they pushed out last year, and they still try to charge you for an upgrade to a Hopper 3. It's too bad because Dish used to rock.

See my post at viewtopic.php?f=5&t=17929&p=106148#p106148 for more observations about the Home Media function. I updated it today to include the current profile I'm using. (It's also available via the link in my signature).
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rootazoid

Streaming enthusiast

Posts: 34

Joined: Wed Sep 21, 2016 7:36 pm

Post Tue May 29, 2018 1:51 pm

Re: on videos BACK/REW/FF controls disappear and lose functi

This server fixes the video problem with the Hopper. It's slow to boot to the point of visible files and folders, be patient. http://www.universalmediaserver.com/

They also have Mac and Linux versions.

This is also a clue that server coders, like Serviio, could tweak for the DISH Hopper.
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atc98092

User avatar

DLNA master

Posts: 2759

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed May 30, 2018 12:22 am

Re: on videos BACK/REW/FF controls disappear and lose functi

Transcoded videos cannot be fast forwarded or rewound, nor resumed from a stopped playback. So it depends on the codecs and container of your video, and how Serviio is streaming that media to your Hopper. I tried to find out what codecs the Hopper supports, but Dish doesn't say specifically. All their spec sheet says is MKV, MP4, MP3, JPG, but those are containers, not codecs. From some other sources, it seems that H.264 should be a good match. It likely also doesn't support DTS audio.

What profile is Serviio using for your player?
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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rootazoid

Streaming enthusiast

Posts: 34

Joined: Wed Sep 21, 2016 7:36 pm

Post Wed May 30, 2018 10:39 am

Re: on videos BACK/REW/FF controls disappear and lose functi

Thanks Dan, but my main problem with the Hopper and Serviio is that videos play only in an upper right mini-window after a Dish change to the Hopper software. Several other servers do that also. The other smaller issues of FF, REW etc are also a concern, yes. I no longer have Serviio installed so I can't say much about my profile on it. But what worked well enough before the Dish change was ironically a DirecTV profile. That Universal server plays the videos full-screen 'out of the box', no profile needed.
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atc98092

User avatar

DLNA master

Posts: 2759

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Thu May 31, 2018 2:29 am

Re: on videos BACK/REW/FF controls disappear and lose functi

Glad UMS is working for you. I had tried it in the past but had issues with my Roku players. The DirecTV profile transcodes everything, so that's probably why it worked for you.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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