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No playback of MKV on my two samsung TV - Mediaformat issue

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perry4711

Serviio newbie

Posts: 9

Joined: Wed Jun 01, 2016 10:08 am

Post Tue Sep 12, 2017 5:22 pm

No playback of MKV on my two samsung TV - Mediaformat issue

Hi,

since upgrade to 1.9 i cannot stream MKV Content to my Samsung TVs...

Samsung Reports "MediaFormat not supported"

checked the Profile settings and they are correct for my TVs,
before starting to play around - any advice or is this maybe soemthing known but i searched for the wrong Keywords in the Forum ?

Thx,
perry
<<

perry4711

Serviio newbie

Posts: 9

Joined: Wed Jun 01, 2016 10:08 am

Post Tue Sep 12, 2017 6:10 pm

Re: No playback of MKV on my two samsung TV - Mediaformat is

hmmm,

downgraded to 1.8 again, same issue
checked serviigo on my Android, same issue - i don´t have a clue what to check next - any Help appreciated. serviggo uses vlc as player, it simply times out and jumps back to serviigo...
<<

perry4711

Serviio newbie

Posts: 9

Joined: Wed Jun 01, 2016 10:08 am

Post Tue Sep 12, 2017 6:42 pm

Re: No playback of MKV on my two samsung TV - Mediaformat is

Well, solved it.

Checked debug logs, accessing the mkv file reported a permissiond enied (the files are located on a Network share)

= checked credentials for serviio Service in services.msc => during upgrade the credentials were resetted to Local System and heence Access to Network share failed.

=> issue solved by changing logon credentials for serviio Service with a proper accont.

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