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Can't see video

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petertohen

Serviio newbie

Posts: 1

Joined: Thu Jan 25, 2018 7:45 am

Post Thu Jan 25, 2018 7:48 am

Can't see video

All the folders show "There is no playable movie content" on my LG BP 550. Using the same media server I see all the content on a LG BP540. Any ideas on how to fix this? Thanks!
http://www.lg.com/us/home-video/lg-BP540-blu-ray-player
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Miles_Gonzalez

Serviio newbie

Posts: 2

Joined: Fri Feb 02, 2018 10:38 am

Post Fri Feb 02, 2018 10:52 am

Re: Can't see video

There could be a lot of reasons caused this problem, please check if your videos are DRM protected or if just have any special codec. If it is caused by the codec, then use a free software such as freemake or handbrake to help you transcode the video to a new format. Else if it is caused by that the movies are DRM enabled. I would just suggest you to see if it is possible to crack it by itunes video converter windows 8. Getting rid of DRM protection will enable you to watch iTunes movies anywhere as well as save them for backup. Anyway, sincerely hope this help you solve the problem and you can enjoy iTunes movies anywhere.
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atc98092

User avatar

DLNA master

Posts: 2836

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Feb 02, 2018 1:27 pm

Re: Can't see video

petertohen wrote:All the folders show "There is no playable movie content" on my LG BP 550. Using the same media server I see all the content on a LG BP540. Any ideas on how to fix this? Thanks!
http://www.lg.com/us/home-video/lg-BP540-blu-ray-player


What profile has Serviio assigned to your player? It might not be the correct one, and isn't recognizing the files as playable.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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atc98092

User avatar

DLNA master

Posts: 2836

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Feb 02, 2018 1:28 pm

Re: Can't see video

Miles_Gonzalez wrote:There could be a lot of reasons caused this problem, please check if your videos are DRM protected or if just have any special codec. If it is caused by the codec, then use a free software such as freemake or handbrake to help you transcode the video to a new format. Else if it is caused by that the movies are DRM enabled. I would just suggest you to see if it is possible to crack it by itunes video converter windows 8. Getting rid of DRM protection will enable you to watch iTunes movies anywhere as well as save them for backup. Anyway, sincerely hope this help you solve the problem and you can enjoy iTunes movies anywhere.


If one player can see the files, but the other can't, this wouldn't be the issue.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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