Hi, I have a question regarding Mediabrowser & Subtitles
Posted: Mon Jan 29, 2018 5:25 pm
Hi, years after having purchased the serviio pro edition, I finally have my router configured to take advantage of the media browser, and serviigo. I run my serviio console on a mac, and stream to a PS4 on a Samsung TV, and everything works great there. i play mkv files with softcoded subtitles, or separate srt files with no problem.
when using mediabrowser on my ipad in safari, the subtitles do not show up either way. Regardless of whether the mkv is softcoded, or if there is a separate srt file I can't play subs in the medibrowser. And since I have no problem playing them on the PS4 streamed by Serviio, I'm assuming that the problem lies with the mediabrowser.
I searched the forum for an answer that would help me, but most of the responses to this type of question were things along the lines of "make sure you have enable extraction of text based subtitles embedded in your video files." and then there would be no follow up.
to be clear these are the settings in my serviio console:
ENABLE SUBTITLES (Check)
ENABLE EXTRACTION OF TEXT BASED SUBTITLES EMBEDDED IN YOUR VIDEO VILES (Check)
SUBTITLE CHARACTER ENCODING
TRY TO AUTOMATICALLY DETECT SUBTITLE CHARACTER ENCODING (Check)
CHARACTER ENCODING FOR FILES WHERE THE AUTOMATIC DETECTION IS NOT AVAILABLE
UTF-8
BURNED-IN SUBTITLES (Check)
PREFERRED FONT NAME ARIAL
PREFERRED FONT SIZE 16
PREFERRED FONT COLOR WHITE
And then for Online subtitles, I don't have anything checked, because I know if it pulls subs, they probably won't be synced, and i already have my own subs. I am not as technologically sophisticated as most users seem to be on here. I don't know how to generate a log file or anything, but I would very much appreciate help here.
Thank you in advance,
when using mediabrowser on my ipad in safari, the subtitles do not show up either way. Regardless of whether the mkv is softcoded, or if there is a separate srt file I can't play subs in the medibrowser. And since I have no problem playing them on the PS4 streamed by Serviio, I'm assuming that the problem lies with the mediabrowser.
I searched the forum for an answer that would help me, but most of the responses to this type of question were things along the lines of "make sure you have enable extraction of text based subtitles embedded in your video files." and then there would be no follow up.
to be clear these are the settings in my serviio console:
ENABLE SUBTITLES (Check)
ENABLE EXTRACTION OF TEXT BASED SUBTITLES EMBEDDED IN YOUR VIDEO VILES (Check)
SUBTITLE CHARACTER ENCODING
TRY TO AUTOMATICALLY DETECT SUBTITLE CHARACTER ENCODING (Check)
CHARACTER ENCODING FOR FILES WHERE THE AUTOMATIC DETECTION IS NOT AVAILABLE
UTF-8
BURNED-IN SUBTITLES (Check)
PREFERRED FONT NAME ARIAL
PREFERRED FONT SIZE 16
PREFERRED FONT COLOR WHITE
And then for Online subtitles, I don't have anything checked, because I know if it pulls subs, they probably won't be synced, and i already have my own subs. I am not as technologically sophisticated as most users seem to be on here. I don't know how to generate a log file or anything, but I would very much appreciate help here.
Thank you in advance,