Serviio Freezing Win7 64

I have Serviio 0.5.2 running on a Win 7 Home-premium 64 bit PC. It works fine streaming .VOB files to my Samsung TV.

However, it seems to be causing the whole machine to freeze at random times. Black screen. No response to mouse or keyboard (including CTRL-ALT-DEL) except that the CAPS LOCK light can be toggled on and off. The DLNA server no longer shows on the TV. Nothing. The only thing I can do is reset the PC with the reset button. It then boots fine and the DLNA server starts as normal. Another freeze will happen minutes or hours later. The only long term solution has been to uninstall Serviio which is a great shame.

Is anyone familiar with this fault? And is there a solution?

Regards

[moltra]

Can you post your serviio.log file. It is in the log directory where you installed serviio.

Log file is attached. There were two BSODs this time, one at about 1920 and the other at about 2020. I've now uninstalled Serviio again.

[zip]

There is nothing I can see wrong in the log. It might be a combination of Java and CPU/OS and maybe other installed software.

[Cerberus]

been away from the forum for abit so not reading post ( long story ) but this issue is a straneg one to me and at first glance i cannot guess the reason behide it not working, can you do me a few screen shots so i can have a quick look over your setup.

1. System Information page ( right click on my computer to get this page up )

2. add/remove programs pages showing what software u have installed ( its in control panel but i forget its exact name )

3. Current running processes page ( its the processes tab on task manager )

4. Current running services page ( its the services tab on task manager )

if you zip them all up into a rar/zip file and attach it here i will have a look see if i can stop anything that could cause this.


Im very much hoping for you i find something otherwise i fear it could be a more serious symtom of failing hardware (memory/cpu)..

Thanks Phil,

I've uninstalled Serviio now and the machine is stable - it's my home server/back up PC and I'm afraid I can't afford for it to be freezing and crashing all the time (it's been completely stable with Serviio removed). I'll keep an eye out for updates to the program and try them out to see if they make a difference.

It's a real shame as I'm having to use Windows Media Player instead as my DLNA server which isn't nearly as good.

Cheers

[Cerberus]

Thanks Phil,

I've uninstalled Serviio now and the machine is stable - it's my home server/back up PC and I'm afraid I can't afford for it to be freezing and crashing all the time (it's been completely stable with Serviio removed). I'll keep an eye out for updates to the program and try them out to see if they make a difference.

It's a real shame as I'm having to use Windows Media Player instead as my DLNA server which isn't nearly as good.

Cheers

well sadly not alot i can do to help you if your unwilling to test more and im certain we could fix this issue you are experiencing, and there was no need to reinstall serviio to do anything i asked you to do. oh well i tried.


NOTE: i am running win7 64bit with absolutely no issues at all, so this can not be a serviio issue but a system setup issue..

I have the same problem with Win7 /64. Whenever I click on a button (for example: add local) the opened pop up window shows black and the screen freeze and the monitor comes black. Few second later, an info appears at the right buttom of the screen: "Display driver AMD driver stopped responding and successfully recovered."
I tried every possible compatibility issues without any success.
But serviio works great btw.

Ok. I solve the problem by updating display driver software.

I have Serviio 0.5.2 running on a Win 7 Home-premium 64 bit PC. It works fine streaming .VOB files to my Samsung TV.

However, it seems to be causing the whole machine to freeze at random times. Black screen. No response to mouse or keyboard (including CTRL-ALT-DEL) except that the CAPS LOCK light can be toggled on and off. The DLNA server no longer shows on the TV. Nothing. The only thing I can do is reset the PC with the reset button. It then boots fine and the DLNA server starts as normal. Another freeze will happen minutes or hours later. The only long term solution has been to uninstall Serviio which is a great shame.

Is anyone familiar with this fault? And is there a solution?

Regards

Did you try to update display driver ? It works for me.

[jhb50]

Interesting. I too started having random freezes 2 weeks ago. Screen goes black in the middle of something and everything locks up. Has happened 3 times now, and when I try and reboot I have to load the boot manager and tell it to reboot from my HDD.
Nothing shows in the log, so I assume I have a Windows problem but its interesting that others have been having the same problem.

Interesting. I too started having random freezes 2 weeks ago. Screen goes black in the middle of something and everything locks up. Has happened 3 times now, and when I try and reboot I have to load the boot manager and tell it to reboot from my HDD.
Nothing shows in the log, so I assume I have a Windows problem but its interesting that others have been having the same problem.

I am experiencing the exact same issue above. Initailly it was occuring when i tried FF X120 on my PS3 but now it can happen when just playing a movie. I have done many searches and it seems Win7 64 should work and if anything it could be out of date drivers etc. I am trying to see where updates are needed as I just installed Win764 last week. I have uninstalled Java restarted PC re-installed and restarted PC.

For your issue did you correct it? I see some people it'svideo card drivers that cause it. When it happens to me my screen is frozen no blue screen etc and I need to update my boot sequence as it gets reset.

I really love serviio and would like to get this issue resolved before i lose my mind haha...

Thanks...

Well it's been about 4-5 days and no freezing. I can't really explain why but I did have a few Windows updates that accured.

I hope whatever it was is gone for good.

Again thanks for this great piece of software I used tversity for years and only discovered serviio because i got a Sony bravia tv.

thanks again ...