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Cyrillic subtitles problem

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pnv_Creator

Serviio newbie

Posts: 3

Joined: Thu Jul 12, 2018 9:49 pm

Post Thu Jul 12, 2018 9:58 pm

Cyrillic subtitles problem

Hello, I am trying to run a video with subtitles on my TV, but the subtitles seem to never be detected.
The TV is Philips (I will provide specific model if needed), but I don't think the problem is in it, since the same video + srt or sub file is properly played if I transfer it via USB, so the problem only appears with Serviio DLNA.

The files are named in the same way, except the extension, I tried also .forced.srt extention. I have "Enable subtitles" checked, as well as "Try to automatically detect subtitle character encoding", and "cyrillic" if the automatic detection fails. The subtitles are not displayed wrongly encoded, they are just not displayed at all and not detected, since I get no option in my TV player for any manipulations with them or choosing subtitles file (this happens when there is no such file detected).

Any idea why Serviio software does not transfer the subtitles or what else could the problem be? My current version is Serviio PRO v 1.9.2, installed today, Win 10 (64 bit). The program looks sweet and everything else works, like playing video, audio and all kinds of settings it allows take effect and are detected by the TV. I remember having similar problem very long ago with Serviio and another TV, which was solved I think by an additional companion app, ran so that the subs can also be displayed. Is this still the case?

I know I can try Burned-in subtitles as well, but I see this as a last resort.
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pnv_Creator

Serviio newbie

Posts: 3

Joined: Thu Jul 12, 2018 9:49 pm

Post Sat Jul 14, 2018 6:11 pm

Re: Cyrillic subtitles problem

Great, "We provide support only in the forum, don't bother us on forms and email" and in the forum there is no dev response...
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atc98092

User avatar

DLNA master

Posts: 2677

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sun Jul 15, 2018 2:19 am

Re: Cyrillic subtitles problem

There's only one dev, and he's based in London, UK. With the weekend and time zone differences, you can't expect an immediate response. I don't know what information he's want to have, but a copy of one of your SRT files might help. I have no experience with SRT files, so I can't offer any assistance myself.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

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freaknik

User avatar

DLNA master

Posts: 173

Joined: Thu Mar 27, 2014 2:05 pm

Post Sun Jul 15, 2018 11:26 am

Re: Cyrillic subtitles problem

FWIW english srt for me is not working either :(

EDIT: It works in some scenarios not others


works
  • Media browser on android

Doesn't work
  • Mediabrowser to chromecast
  • Serviigo to chromecast
  • Localcast to chromecast

Also I got the new Serviigo beta but didn't see it in play store. Shouldn't say where I got it :mrgreen: but why did it vanish from play store thats weird.

As to OP: Yes support on serviio is slow but good and no other dev that I am aware of takes personal time to deal with each problem. He'll be here, it is the weekend after all.
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pnv_Creator

Serviio newbie

Posts: 3

Joined: Thu Jul 12, 2018 9:49 pm

Post Sun Jul 15, 2018 5:53 pm

Re: Cyrillic subtitles problem

Ok, impressive work for 1 dev, then. I remain on stand by to provide any technical details, if needed.

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