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Serviio does not start

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Charles Francis H.

Streaming enthusiast

Posts: 24

Joined: Tue Mar 15, 2016 4:17 pm

Post Thu Jul 26, 2018 10:08 pm

Serviio does not start

Hello, since last Syno Update Serviio does not start :-( I already created a post in NAS install problems category, sorry for repost but maybe there is someone out there reading this post. Servvio gives me my daily entertain- and go-to-sleep-dose so without it I'm going to get crazy :-D

I'm using Serviio Pro long time on Syno DS916 but since todays Syno DSM Update Serviio permanently is "stopped". Clicking "Run" does not help.

Servvio version installed: 1.9.2-0035
DSM version: 6.2-23739 Update 2
Java version: 1.8.0_171-0047

Tried to reinstall Serviio without any change. Is this an actual problem?

viewtopic.php?f=14&t=24649
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atc98092

User avatar

DLNA master

Posts: 2795

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sat Jul 28, 2018 6:40 pm

Re: Serviio does not start

If you attach a copy of the log we can see what error is showing for a start failure.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Charles Francis H.

Streaming enthusiast

Posts: 24

Joined: Tue Mar 15, 2016 4:17 pm

Post Tue Jul 31, 2018 8:58 pm

Re: Serviio does not start

atc98092 wrote:If you attach a copy of the log we can see what error is showing for a start failure.

Thanks for your help but what log do you need? Where can I get/record it? In Synoy protocol center there are no entries when trying to start serviio.
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atc98092

User avatar

DLNA master

Posts: 2795

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Jul 31, 2018 9:26 pm

Re: Serviio does not start

Not 100% certain where you will find Serviio installed on your NAS, but once you find the install location there will be a serviio.log file in the Log folder. This of course means needing file level access to your NAS. I have no idea how that is accomplished on your device. Some have a user interface, while others require logging in remotely with something like Putty.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Charles Francis H.

Streaming enthusiast

Posts: 24

Joined: Tue Mar 15, 2016 4:17 pm

Post Tue Aug 07, 2018 7:23 pm

Re: Serviio does not start

atc98092 wrote:Not 100% certain where you will find Serviio installed on your NAS, but once you find the install location there will be a serviio.log file in the Log folder. This of course means needing file level access to your NAS. I have no idea how that is accomplished on your device. Some have a user interface, while others require logging in remotely with something like Putty.

Accessing Syno via telnet is no problem but where to find a log from which anyone could read what happens when trying to start Servvio App from DSM??

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