Installed 1.10 - No sound on Roku

I installed Serviio 1.10, now there's no sound whenever I play any file on Roku. I used to have sound for all files before the upgrade, now none of them have sound. Also my Sony TV built in media player plays the files with sound. So, there's something about the Serviio Roku combination that's not right ever since I upgraded to Serviio 1.10

I'm running Windows Version 10.0.17134 Build 17134

Roku Media Player 4.1 build 1609

Roku software version 8.1.0

When I tried ffmpeg.exe -i "Trading Places.mp4" I got this:

  Code:

  libavutil      54. 19.100 / 54. 19.100
  libavcodec     56. 26.100 / 56. 26.100
  libavformat    56. 23.106 / 56. 23.106
  libavdevice    56.  4.100 / 56.  4.100
  libavfilter     5. 11.102 /  5. 11.102
  libswscale      3.  1.101 /  3.  1.101
  libswresample   1.  1.100 /  1.  1.100
  libpostproc    53.  3.100 / 53.  3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'Trading Places.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 1
    compatible_brands: isomavc1
    creation_time   : 2013-07-13 17:55:46
  Duration: 01:56:21.93, start: 0.000000, bitrate: 4817 kb/s
    Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 4493 kb/s, 23.98 fps, 23.98 tbr, 96k tbn, 47.95 tbc (default)
    Metadata:
      creation_time   : 2013-07-13 17:55:46
      handler_name    : Trading Places
    Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, 5.1, fltp, 320 kb/s (default)
    Metadata:
      creation_time   : 2013-07-13 17:56:28


When I play a file on Roku, ffmpeg.exe takes up 87% of my CPU, so I assume it's transcoding.

I'm playing on a Roku Model 4620X Roku Premier

Here's what's in my log when I'm playing from the Roku:

  Code:

2018-12-08 14:48:24,821 INFO  [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2018-12-08 14:48:24,821 INFO  [DiscoverySSDPMessageListener] Leaving DiscoverySSDPMessageListener
2018-12-08 14:48:24,822 INFO  [EventDispatcher] Leaving EventDispatcher
2018-12-08 14:48:24,822 INFO  [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2018-12-08 14:48:25,580 INFO  [ProfileManager] Loading profiles from file /profiles.xml
2018-12-08 14:48:25,744 INFO  [ProfilesDefinitionParser] Parsing Profiles definition
2018-12-08 14:48:25,749 INFO  [ProfilesDefinitionParser] Added profile 'Generic DLNA profile' (id=1)
2018-12-08 14:48:25,751 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV (B-series)' (id=2)
2018-12-08 14:48:25,751 INFO  [ProfilesDefinitionParser] Added profile 'Xbox 360' (id=3)
2018-12-08 14:48:25,753 INFO  [ProfilesDefinitionParser] Added profile 'Playstation 3' (id=4)
2018-12-08 14:48:25,753 INFO  [ProfilesDefinitionParser] Added profile 'Playstation 4' (id=ps4)
2018-12-08 14:48:25,754 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV (A-series)' (id=5)
2018-12-08 14:48:25,754 INFO  [ProfilesDefinitionParser] Added profile 'DirecTV HD-DVR' (id=6)
2018-12-08 14:48:25,755 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV / player (H-series)' (id=sam_h)
2018-12-08 14:48:25,756 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV / player (J-series)' (id=sam_j)
2018-12-08 14:48:25,756 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV / player (M-series)' (id=sam_m)
2018-12-08 14:48:25,757 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV / player (E/F-series)' (id=sam_ef)
2018-12-08 14:48:25,757 INFO  [ProfilesDefinitionParser] Added profile 'Samsung TV / player (C/D-series)' (id=7)
2018-12-08 14:48:25,757 INFO  [ProfilesDefinitionParser] Added profile 'LG TV / player' (id=8)
2018-12-08 14:48:25,758 INFO  [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2012)' (id=sony2012)
2018-12-08 14:48:25,760 INFO  [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2013/14)' (id=sony2013)
2018-12-08 14:48:25,760 INFO  [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx100 (2013)' (id=bdp2013)
2018-12-08 14:48:25,761 INFO  [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx90 (2012)' (id=bdp2012)
2018-12-08 14:48:25,761 INFO  [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx70/SMP-N100 (2010)' (id=bdp2010)
2018-12-08 14:48:25,762 INFO  [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx70/SMP-N100 (2010) - US' (id=bdp2010us)
2018-12-08 14:48:25,762 INFO  [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx80/SMP-N200 (2011)' (id=bdp2011)
2018-12-08 14:48:25,762 INFO  [ProfilesDefinitionParser] Added profile 'Toshiba REGZA' (id=13)
2018-12-08 14:48:25,763 INFO  [ProfilesDefinitionParser] Added profile 'Toshiba REGZA 2012-' (id=tosh2012)
2018-12-08 14:48:25,763 INFO  [ProfilesDefinitionParser] Added profile 'WDTV Live' (id=14)
2018-12-08 14:48:25,763 INFO  [ProfilesDefinitionParser] Added profile 'LaCie LaCinema Media Player' (id=15)
2018-12-08 14:48:25,763 INFO  [ProfilesDefinitionParser] Added profile 'Manta WIFI Centre' (id=16)
2018-12-08 14:48:25,764 INFO  [ProfilesDefinitionParser] Added profile 'Pure Flow' (id=17)
2018-12-08 14:48:25,764 INFO  [ProfilesDefinitionParser] Added profile 'Sharp Aquos' (id=18)
2018-12-08 14:48:25,764 INFO  [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2011)' (id=sony2011)
2018-12-08 14:48:25,765 INFO  [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2010)' (id=sony2010)
2018-12-08 14:48:25,765 INFO  [ProfilesDefinitionParser] Added profile 'Philips (2010-)' (id=plps2010)
2018-12-08 14:48:25,765 INFO  [ProfilesDefinitionParser] Added profile 'Philips (2009)' (id=20)
2018-12-08 14:48:25,765 INFO  [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2009)' (id=sony2009)
2018-12-08 14:48:25,766 INFO  [ProfilesDefinitionParser] Added profile 'Denon AVR' (id=22)
2018-12-08 14:48:25,767 INFO  [ProfilesDefinitionParser] Added profile 'Panasonic Viera (2013)' (id=viera2013)
2018-12-08 14:48:25,767 INFO  [ProfilesDefinitionParser] Added profile 'Panasonic Viera G/GT/DT/UT/VT (2011/2012)' (id=viera2011a)
2018-12-08 14:48:25,767 INFO  [ProfilesDefinitionParser] Added profile 'Panasonic Viera E/S/ST/VT (2011)' (id=viera2011)
2018-12-08 14:48:25,768 INFO  [ProfilesDefinitionParser] Added profile 'Panasonic Viera (2010)' (id=viera2010)
2018-12-08 14:48:25,768 INFO  [ProfilesDefinitionParser] Added profile 'Panasonic Viera (2009)' (id=viera2009)
2018-12-08 14:48:25,768 INFO  [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2012) - US' (id=sony2012us)
2018-12-08 14:48:25,768 INFO  [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2011) - US' (id=sony2011us)
2018-12-08 14:48:25,769 INFO  [ProfilesDefinitionParser] Added profile 'Sony AVReceiver STR' (id=SonySTR)
2018-12-08 14:48:25,769 INFO  [ProfilesDefinitionParser] Added profile 'Sony Audio CMT' (id=SonyCMT)
2018-12-08 14:48:25,769 INFO  [ProfilesDefinitionParser] Added profile 'Vizio TV' (id=viziotv)
2018-12-08 14:48:25,769 INFO  [ProfilesDefinitionParser] Added profile 'Panasonic BD player' (id=panasonicBDT220)
2018-12-08 14:48:25,770 INFO  [ProfilesDefinitionParser] Added profile 'Philips NP Streamium' (id=philips_streamium)
2018-12-08 14:48:25,770 INFO  [ProfilesDefinitionParser] Added profile 'Chaneru' (id=roku)
2018-12-08 14:48:25,771 INFO  [ProfilesDefinitionParser] Added profile 'Roku Media Player' (id=RokuMPApp)
2018-12-08 14:48:25,771 INFO  [ProfilesDefinitionParser] Added profile 'Roku 4K Media Player (2016+)' (id=Roku4kMPApp)
2018-12-08 14:48:25,772 INFO  [ProfilesDefinitionParser] Added profile 'Roku 1080 Media Player (2016+)' (id=RokuNo4kApp)
2018-12-08 14:48:25,773 INFO  [ProfilesDefinitionParser] Added profile 'Roku TV (non 4K)' (id=RokuTV)
2018-12-08 14:48:25,775 INFO  [ProfilesDefinitionParser] Added profile 'Roku 4K TV' (id=Roku4kTV)
2018-12-08 14:48:25,776 INFO  [ProfilesDefinitionParser] Added profile 'Roku 4K Media Player w/MPEG2' (id=Roku4kMPM2)
2018-12-08 14:48:25,776 INFO  [ProfilesDefinitionParser] Added profile 'Yamaha BD-A1020/BD-A1010' (id=YamBD)
2018-12-08 14:48:25,776 INFO  [ProfilesDefinitionParser] Added profile 'Telenet Yelo TV' (id=TNDC)
2018-12-08 14:48:25,777 INFO  [ProfilesDefinitionParser] Added profile 'Xbox One S/Xbox One X' (id=xbox_one_s_x)
2018-12-08 14:48:25,777 INFO  [ProfilesDefinitionParser] Added profile 'Xbox One' (id=xbox_one)
2018-12-08 14:48:25,784 INFO  [ProfilesDefinitionParser] Added profile 'Raumfeld' (id=raumfeld)
2018-12-08 14:48:25,784 INFO  [ProfileManager] Loading profiles from file /application-profiles.xml
2018-12-08 14:48:25,818 INFO  [ProfilesDefinitionParser] Parsing Profiles definition
2018-12-08 14:48:25,819 INFO  [ProfilesDefinitionParser] Added profile 'Flash player' (id=flv_player)
2018-12-08 14:48:25,819 INFO  [ProfilesDefinitionParser] Added profile 'HTML5' (id=html5)
2018-12-08 14:48:25,820 INFO  [ProfilesDefinitionParser] Added profile 'HTML5 Mobile' (id=html5_mobile)
2018-12-08 14:48:25,820 INFO  [ProfilesDefinitionParser] Added profile 'ServiiGo (Standard)' (id=serviigo_standard)
2018-12-08 14:48:25,821 INFO  [ProfilesDefinitionParser] Added profile 'ServiiGo (Legacy Devices)' (id=serviigo)
2018-12-08 14:48:25,821 INFO  [ProfilesDefinitionParser] Added profile 'ServiiGo (HLS)' (id=serviigo_hls)
2018-12-08 14:48:25,821 INFO  [ProfilesDefinitionParser] Added profile 'ServiiGo (Google TV)' (id=serviigo_gtv)
2018-12-08 14:48:25,823 INFO  [ProfilesDefinitionParser] Added profile 'Google Cast' (id=googlecast)
2018-12-08 14:48:25,824 INFO  [ProfilesDefinitionParser] Added profile 'Chromecast' (id=chromecast)
2018-12-08 14:48:25,824 INFO  [ProfilesDefinitionParser] Added profile 'Alexa' (id=alexa)
2018-12-08 14:48:25,825 INFO  [ProfileManager] User profiles definition (user-profiles.xml) not found, using built-in profiles only
2018-12-08 14:48:25,847 INFO  [WebServer] WebServer starting on port 8895
2018-12-08 14:48:26,392 INFO  [Device] Updated bound IP address of Device with UUID: f9b00e1b-a55b-3c2f-b101-b7731030fd1d, bound address: 192.168.0.5
2018-12-08 14:48:26,393 INFO  [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2018-12-08 14:48:26,393 INFO  [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2018-12-08 14:48:26,393 INFO  [RendererSearchSender] Starting Renderer searcher process
2018-12-08 14:48:26,402 INFO  [EventDispatcher] Starting EventDispatcher
2018-12-08 14:48:26,598 INFO  [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth2 (Realtek PCIe FE Family Controller) and address 192.168.0.5, timeout = 0
2018-12-08 14:49:48,291 INFO  [PlaybackEventsManager] Playback of media item 47827 (Beavis and Butt-Head Do America [Beavis And Butthead Do America 1996 HDTVRip zeberzee.mp4]) has started at 0% on Identifier=192.168.0.3, Profile=Roku Media Player, Name=Roku Media Player


when I play on my TV, with sound, I see this in the log:

  Code:

2018-12-08 14:54:21,119 INFO  [PlaybackEventsManager] Playback of media item 58570 (42 [42 (2013).mp4]) has started at 0% on Identifier=192.168.0.2, Profile=Sony Bravia TV (2013/14), Name=KDL-48W600B


[atc98092]

It appears you are using the generic Roku profile, which transcodes far more than necessary for recent Roku models. Which model Roku do you have? And I don't mean just the name, as there are multiple versions of the Roku 2 and Ultra, just as an example. Once I know which model you have, I can suggest which profile you should be using.

Based on the FFMPEG info you provided, that video should play just fine on the newer boxes. But you have 5.1 AAC audio, which Roku does not support. I'm pretty sure that is captured on the more specific Roku profiles, and the audio is transcoded to 5.1 AC3. When just transcoding audio, your CPU usage should be quite low, well under 30% usually. So once we figure out your Roku model, we'll get you on the right profile.

It appears you are using the generic Roku profile, which transcodes far more than necessary for recent Roku models. Which model Roku do you have? And I don't mean just the name, as there are multiple versions of the Roku 2 and Ultra, just as an example. Once I know which model you have, I can suggest which profile you should be using.

Based on the FFMPEG info you provided, that video should play just fine on the newer boxes. But you have 5.1 AAC audio, which Roku does not support. I'm pretty sure that is captured on the more specific Roku profiles, and the audio is transcoded to 5.1 AC3. When just transcoding audio, your CPU usage should be quite low, well under 30% usually. So once we figure out your Roku model, we'll get you on the right profile.

4620X - Roku Premier, is that what you are looking for or do you need more info?

[atc98092]

It appears you are using the generic Roku profile, which transcodes far more than necessary for recent Roku models. Which model Roku do you have? And I don't mean just the name, as there are multiple versions of the Roku 2 and Ultra, just as an example. Once I know which model you have, I can suggest which profile you should be using.

Based on the FFMPEG info you provided, that video should play just fine on the newer boxes. But you have 5.1 AAC audio, which Roku does not support. I'm pretty sure that is captured on the more specific Roku profiles, and the audio is transcoded to 5.1 AC3. When just transcoding audio, your CPU usage should be quite low, well under 30% usually. So once we figure out your Roku model, we'll get you on the right profile.

4620X - Roku Premier, is that what you are looking for or do you need more info?

Nope, that's what I needed. You should be OK with the "Roku 4K Media Player (2016+)" profile. I also believe that the Premiere has the new support for MPEG2 video, so if you have some of those you could try the "Roku 4K Media Player w/MPEG2" profile.

However, looking at the profiles, I see that while I am not capturing multi-channel AAC audio, except in one profile. Don't know how I overlooked that, but I'll get an update to Zip for the next version when he starts working on it. For now, if you choose the "Roku 1080 Media Player (2016+)" profile, your multi-channel AAC will be converted to 5.1 AC3 at a bitrate of 512 kbps. It will transcode any 4K video you have, if any. I'll get the other profiles updated to capture AAC for transcoding and post the updates here in the forum.

Thanks. That works. I have sound and ffmpeg isn't running in the background taking up most of my CPU.

And I can forward and reverse through the video... Previously that didn't work.

[atc98092]

Glad it's working for you.

By the way, Serviio 1.10.1 has been released, and the Roku profiles have been updated a little. Captures a couple of codecs that were overlooked.