Can't play MKV files after update to 1.2
9 posts
• Page 1 of 1
I just updated to version 1.2 (super excited about the subtitle support!) but now when I open a folder containing MKV files on my Sony BDPS370 Blu Ray player I get the message 'There is no playable file'. Anyone else having this issue? Can I fix it or do I need to roll back to a previous version?
Re: Can't play MKV files after update to 1.2
Check which profile is assigned to your device in the console. There were a number of changes to the Sony profiles.
Re: Can't play MKV files after update to 1.2
Yep that was the problem, the profile was listed as BDP-sx90 instead of sx70, I changed it back to sx70 and MKV's are playing fine now. Thank you for your help!
On a slightly unrelated note I'm kind of disappointed to see that subtitles still aren't working. I'm aware of the issue with subtitles on the s370 (viewtopic.php?f=11&t=7307) but "This version is mostly focused on bringing full subtitles support to all the devices. It brings support for different subtitles formats as well as delivery methods (hardsubs, softsubs)." seems to imply that those issues have been fixed. I've enabled subtitle support in the settings is there anything else that I need to do to get them working or are they still unsupported?
Either way, all that really matters is my MKV files are playing, thanks again for your reply
On a slightly unrelated note I'm kind of disappointed to see that subtitles still aren't working. I'm aware of the issue with subtitles on the s370 (viewtopic.php?f=11&t=7307) but "This version is mostly focused on bringing full subtitles support to all the devices. It brings support for different subtitles formats as well as delivery methods (hardsubs, softsubs)." seems to imply that those issues have been fixed. I've enabled subtitle support in the settings is there anything else that I need to do to get them working or are they still unsupported?
Either way, all that really matters is my MKV files are playing, thanks again for your reply
Last edited by JumbledPileOfPerson on Sat Mar 02, 2013 8:31 am, edited 1 time in total.
Re: Can't play MKV files after update to 1.2
I still need to re-write the BDP sticky post.
The Sony renderers need the subtitles to be burned in during transcoding. Look at the extra tab in the Delivery section of the Serviio Console.
The Sony renderers need the subtitles to be burned in during transcoding. Look at the extra tab in the Delivery section of the Serviio Console.
LG OLED55B8PLA | PS4 Pro | Xbox One S | Synology DS214play
Serviio 2.1 package for Synology NAS - with limited hardware transcoding support!
Serviio 2.1 package for Synology NAS - with limited hardware transcoding support!
Re: Can't play MKV files after update to 1.2
Thanks for responding so quickly, the support here is great!
Here is a screen shot of my current setting in the subtitles tab:
http://i.imgur.com/uiv2eVP.png?1
I've tried it with burn in set to both 'always' and 'only when necessary', neither works. When I add the language code ('eng' for English right?) the videos won't load at all, they just get stuck on that loading circle.
EDIT: It just loaded, the language code worked! It took forever to load though (enough time for me to write this post) but I guess slow is better than nothing, great to have them finally working.
Thanks again.
Here is a screen shot of my current setting in the subtitles tab:
http://i.imgur.com/uiv2eVP.png?1
I've tried it with burn in set to both 'always' and 'only when necessary', neither works. When I add the language code ('eng' for English right?) the videos won't load at all, they just get stuck on that loading circle.
EDIT: It just loaded, the language code worked! It took forever to load though (enough time for me to write this post) but I guess slow is better than nothing, great to have them finally working.
Thanks again.
Re: Can't play MKV files after update to 1.2
It will be slow the first time as the tool that writes the subtitles into the video has to build a font cache. It should be much quicker next time.
Re: Can't play MKV files after update to 1.2
I have the same Problem, with 'There is no playable file' with my BDP-S470.
I tried all Sony BDP Profiles. Even Generic DLNA Profile doesn't work.
I tried all Sony BDP Profiles. Even Generic DLNA Profile doesn't work.
Re: Can't play MKV files after update to 1.2
Delete the BDP renderer from the Serviio Console Status tab and save. Then turn on the BDP. Once Serviio shows it in the Status tab set it to use the 2010 profile (or 2010 US if you have a US player). Then turn off your BDP and try again to play a file. Apart from having to select the profile there is no actual change the profile specs for your model.
LG OLED55B8PLA | PS4 Pro | Xbox One S | Synology DS214play
Serviio 2.1 package for Synology NAS - with limited hardware transcoding support!
Serviio 2.1 package for Synology NAS - with limited hardware transcoding support!
Re: Can't play MKV files after update to 1.2
Deleteing did the Trick! Thank you
9 posts
• Page 1 of 1
Return to Serviio Support & Help
Who is online
Users browsing this forum: No registered users and 47 guests