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Samsung UE50JU6800 can't pla some MKV

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amurorei76

Serviio newbie

Posts: 5

Joined: Wed Apr 26, 2017 5:37 pm

Post Wed Apr 26, 2017 5:46 pm

Samsung UE50JU6800 can't pla some MKV

I have a series of files:

Format : Matroska
Format version : Version 1
File size : 232 MiB
Duration : 22mn 32s
Overall bit rate : 1 438 Kbps
Encoded date : UTC 2004-07-03 19:44:44
Writing application : mkvmerge v0.9.1 built on Jun 13 2004 12:55:07
Writing library : libebml v0.7.0 + libmatroska v0.7.0

Video
ID : 1
Format : RealVideo 4
Codec ID : V_REAL/RV40
Codec ID/Info : RealVideo 4.0 aka RealVideo 9
Width : 640 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate mode : Variable
Original frame rate : 30.000 fps
Language : English
Default : Yes
Forced : No

Audio #1
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 2
Format profile : HE-AAC / LC
Codec ID : A_AAC/MPEG2/LC/SBR
Duration : 22mn 32s
Channel(s) : 2 channels
Sampling rate : 48.0 KHz / 24.0 KHz
Frame rate : 23.438 fps (1024 spf)
Compression mode : Lossy
Title : Nuovo Doppiaggio
Language : Italian
Default : Yes
Forced : No

Audio #2
ID : 3
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 2
Format profile : HE-AAC / LC
Codec ID : A_AAC/MPEG2/LC/SBR
Duration : 22mn 32s
Channel(s) : 2 channels
Sampling rate : 48.0 KHz / 24.0 KHz
Frame rate : 23.438 fps (1024 spf)
Compression mode : Lossy
Title : Doppiaggio TV
Language : Italian
Default : No
Forced : No

Audio #3
ID : 4
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 2
Format profile : HE-AAC / LC
Codec ID : A_AAC/MPEG2/LC/SBR
Duration : 22mn 32s
Channel(s) : 2 channels
Sampling rate : 48.0 KHz / 24.0 KHz
Frame rate : 23.438 fps (1024 spf)
Compression mode : Lossy
Language : Japanese
Default : No
Forced : No

Text
ID : 5
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Italian
Default : Yes
Forced : No

Menu
00:00:00.000 : en:Sigla Iniziale
00:01:35.760 : en:Intro
00:03:23.920 : en:Primo Tempo
00:11:24.400 : en:Secondo Tempo
00:20:54.920 : en:Sigla Finale
00:22:09.640 : en:Anticipazioni


Hello how i have to setup profiles xml to make those work ???
I tried to use

<Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384">
<Matches container="matroska" vCodec="*" aCodec="aac" aMultichannel="true" />
</Video>

but i get error on enum list so i used

<Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384">
<Matches container="matroska" vCodec="rv" aCodec="aac" aMultichannel="true" />
</Video>

Any help ?
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atc98092

User avatar

DLNA master

Posts: 2271

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state) - temporary assignment to Washington DC

Post Wed Apr 26, 2017 6:39 pm

Re: Samsung UE50JU6800 can't pla some MKV

<Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384">
<Matches container="matroska" vCodec="rv" aCodec="aac" aMultichannel="true" />
</Video>


This should work. I would remove the aCodec="aac" aMultichannel="true" piece, as it isn't really necessary. AC3 will detect multi-channel audio and use it if necessary. Plus. you have three audio tracks and they are all stereo anyway.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Roku 2 XS, 4, Ultra and Stick, Yamaha RX-V679 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify video file contents
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amurorei76

Serviio newbie

Posts: 5

Joined: Wed Apr 26, 2017 5:37 pm

Post Wed Apr 26, 2017 10:19 pm

Re: Samsung UE50JU6800 can't pla some MKV

Still gettin
selected file not actually supported ;
TV model is UE50JU6800 Samsung


I copy the snippet of the actual profile i use:

<Profile id="sam_j" name="Samsung TV / player (J-series)" extendsProfileId="1">
<ContentDirectoryMessageBuilder>org.serviio.upnp.service.contentdirectory.SamsungTizenDLNAMessageBuilder</ContentDirectoryMessageBuilder>
<ResourceTransportProtocolHandler>org.serviio.upnp.protocol.http.transport.SamsungWiseLinkProtocolHandler</ResourceTransportProtocolHandler>
<Detection>
<UPnPSearch>
<ModelName>(^[A-Z]{2}\d{2}J[A-Z]?\d{3,4}.*)</ModelName>
<ModelNumber>(1\.0)|(AllShare1\.0)</ModelNumber>
</UPnPSearch>
<HttpHeaders>
<!-- some models only support headers -->
<User-Agent>(.*SEC_HHP_\[TV\] [A-Z]{2}\d{2}J[A-Z]?\d{3,4}.*)</User-Agent>
</HttpHeaders>
</Detection>
<MediaFormatProfiles>
<MediaFormatProfile mime-type="video/x-matroska">MATROSKA</MediaFormatProfile>
<MediaFormatProfile mime-type="audio/x-flac">FLAC</MediaFormatProfile>
<MediaFormatProfile mime-type="audio/x-wav">WAV</MediaFormatProfile>
</MediaFormatProfiles>
<ContentDirectoryDefinitionFilter>org.serviio.upnp.service.contentdirectory.definition.SamsungContentDirectoryDefinitionFilter</ContentDirectoryDefinitionFilter>
<H264LevelCheck>FILE_ATTRIBUTES</H264LevelCheck>
<Transcoding>
<Video targetContainer="mpegts" targetACodec="ac3" aBitrate="192">
<Matches container="matroska" vCodec="rv" aCodec="aac" aMultichannel="true" />
</Video>
<!-- Transcode all h264 video with HIGH/MAIN > Level 4.1 on MPEG-TS stream with MPEG2VIDEO and ac3 audio transcoding -->
<Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="192" maxVBitrate="15360" forceInheritance="true">
<Matches container="*" vCodec="h264" profile="high_10" />
<Matches container="*" vCodec="h264" profile="high" levelGreaterThan="4.2" />
<Matches container="*" vCodec="h264" profile="main" levelGreaterThan="4.2" />
<Matches container="mp4" vCodec="mpeg4" aCodec="lpcm" />
<Matches container="*" vCodec="dvvideo" />
<Matches container="mp4" vCodec="mjpeg" />
<Matches container="matroska" vCodec="vp9" />
</Video>
<Video targetContainer="mpegts" targetACodec="ac3" forceInheritance="true">
<Matches container="wtv" vCodec="h264"/>
</Video>
<Video targetContainer="mpegts" forceInheritance="true">
<Matches container="wtv" />
</Video>
<Audio targetContainer="mp3" forceInheritance="true">
<Matches container="mp4" />
<Matches container="ogg" />
<Matches container="adts" />
<Matches container="mp3" codec="mp2" />
<Matches container="wv" />
<Matches container="mpc" />
<Matches container="ape" />
<Matches container="asf" />
<Matches container="dsf" />
<Matches container="mp4" codec="alac" />
</Audio>
</Transcoding>
<OnlineTranscoding>
<Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384">
<Matches container="applehttp" vCodec="h264"/>
</Video>
<Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="384">
<Matches container="asf" /> <!-- mms -->
<Matches container="flv" /> <!-- transcoding all flv streams, even h264, to avoild premature disconnects, to avoid this, use Samsung C/D profile -->
</Video>
</OnlineTranscoding>
<AudioTrackRemux>
<Video targetContainer="mpegts" targetACodec="ac3" aBitrate="384">
<Matches container="*" vCodec="h264" />
<Matches container="*" vCodec="mpeg2video" />
<Matches container="*" vCodec="mpeg1video" />
<Matches container="*" vCodec="mpeg4" />
<Matches container="*" vCodec="msmpeg4" />
<Matches container="*" vCodec="vc1" />
</Video>
</AudioTrackRemux>
<GenericTranscoding>
<Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="384"/>
</GenericTranscoding>
<AutomaticImageRotation>true</AutomaticImageRotation>
<LimitImageResolution>false</LimitImageResolution>
<Subtitles>
<SoftSubs mime-type="smi/caption" />
<HardSubs>
<TextBased supported="false" />
</HardSubs>
</Subtitles>
</Profile>
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atc98092

User avatar

DLNA master

Posts: 2271

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state) - temporary assignment to Washington DC

Post Thu Apr 27, 2017 12:35 am

Re: Samsung UE50JU6800 can't pla some MKV

amurorei76 wrote:Still gettin
selected file not actually supported ;
TV model is UE50JU6800 Samsung


That sounds like it isn't being transcoded, to get an error message like that. Please enable debug logging and then try playing it. Need to see if it's being transcoded, and if so what command it's using to do so.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Roku 2 XS, 4, Ultra and Stick, Yamaha RX-V679 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify video file contents
<<

amurorei76

Serviio newbie

Posts: 5

Joined: Wed Apr 26, 2017 5:37 pm

Post Thu Apr 27, 2017 1:33 am

Re: Samsung UE50JU6800 can't pla some MKV

Hello i paste a snippet but don't get why it is not working, any suggestion ? :

2017-04-27 03:28:28,576 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,576 DEBUG [VideoDAOImpl] Reading a Video (id = 29190)
2017-04-27 03:28:28,576 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 29190 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,577 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv": MPEG2TS video file Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv does not match any supported DLNA profile

2017-04-27 03:28:28,577 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 76795)
2017-04-27 03:28:28,577 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,577 DEBUG [ResourceValuesBuilder] Softsubs for media item 29190 found, will be served as a resource
2017-04-27 03:28:28,577 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,577 DEBUG [ResourceValuesBuilder] Softsubs for media item 28161 found, will be served as a resource
2017-04-27 03:28:28,577 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,578 DEBUG [VideoDAOImpl] Reading a Video (id = 28161)
2017-04-27 03:28:28,578 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28161 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,578 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 02 - Bad! Non mi piacciono gli uomini mummia!.mkv": MPEG2TS video file Slayers - 02 - Bad! Non mi piacciono gli uomini mummia!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,578 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70100)
2017-04-27 03:28:28,579 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,579 DEBUG [ResourceValuesBuilder] Softsubs for media item 28161 found, will be served as a resource
2017-04-27 03:28:28,579 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,579 DEBUG [ResourceValuesBuilder] Softsubs for media item 28162 found, will be served as a resource
2017-04-27 03:28:28,579 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,579 DEBUG [VideoDAOImpl] Reading a Video (id = 28162)
2017-04-27 03:28:28,580 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28162 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,580 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 03 - Crash! Scontro! Il rosso, il bianco, il sospetto.mkv": MPEG2TS video file Slayers - 03 - Crash! Scontro! Il rosso, il bianco, il sospetto.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,580 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70101)
2017-04-27 03:28:28,581 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,581 DEBUG [ResourceValuesBuilder] Softsubs for media item 28162 found, will be served as a resource
2017-04-27 03:28:28,581 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,581 DEBUG [ResourceValuesBuilder] Softsubs for media item 28163 found, will be served as a resource
2017-04-27 03:28:28,581 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,581 DEBUG [VideoDAOImpl] Reading a Video (id = 28163)
2017-04-27 03:28:28,582 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28163 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,582 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 04 - Dash! Scappiamo! Non riesco ad usare la magia.mkv": MPEG2TS video file Slayers - 04 - Dash! Scappiamo! Non riesco ad usare la magia.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,582 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70102)
2017-04-27 03:28:28,582 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,582 DEBUG [ResourceValuesBuilder] Softsubs for media item 28163 found, will be served as a resource
2017-04-27 03:28:28,583 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,583 DEBUG [ResourceValuesBuilder] Softsubs for media item 28164 found, will be served as a resource
2017-04-27 03:28:28,583 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,583 DEBUG [VideoDAOImpl] Reading a Video (id = 28164)
2017-04-27 03:28:28,583 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28164 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,583 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 05 - Escape! Noonsa il focoso uomo pesce!.mkv": MPEG2TS video file Slayers - 05 - Escape! Noonsa il focoso uomo pesce!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,584 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70103)
2017-04-27 03:28:28,584 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,584 DEBUG [ResourceValuesBuilder] Softsubs for media item 28164 found, will be served as a resource
2017-04-27 03:28:28,584 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,584 DEBUG [ResourceValuesBuilder] Softsubs for media item 28165 found, will be served as a resource
2017-04-27 03:28:28,584 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,585 DEBUG [VideoDAOImpl] Reading a Video (id = 28165)
2017-04-27 03:28:28,585 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28165 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,585 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 06 - Focus! Il vero nemico è Rezo.mkv": MPEG2TS video file Slayers - 06 - Focus! Il vero nemico è Rezo.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,585 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70104)
2017-04-27 03:28:28,586 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,586 DEBUG [ResourceValuesBuilder] Softsubs for media item 28165 found, will be served as a resource
2017-04-27 03:28:28,586 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,586 DEBUG [ResourceValuesBuilder] Softsubs for media item 28166 found, will be served as a resource
2017-04-27 03:28:28,586 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,586 DEBUG [VideoDAOImpl] Reading a Video (id = 28166)
2017-04-27 03:28:28,586 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28166 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,587 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 07 - Give up. Ora Ma appare la spada che dà morte sicura!.mkv": MPEG2TS video file Slayers - 07 - Give up. Ora Ma appare la spada che dà morte sicura!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,587 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70105)
2017-04-27 03:28:28,587 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,587 DEBUG [ResourceValuesBuilder] Softsubs for media item 28166 found, will be served as a resource
2017-04-27 03:28:28,587 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,587 DEBUG [ResourceValuesBuilder] Softsubs for media item 28167 found, will be served as a resource
2017-04-27 03:28:28,587 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,588 DEBUG [VideoDAOImpl] Reading a Video (id = 28167)
2017-04-27 03:28:28,588 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28167 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,588 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 08 - Help! La resurezione di Shabranigdu!.mkv": MPEG2TS video file Slayers - 08 - Help! La resurezione di Shabranigdu!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,588 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70106)
2017-04-27 03:28:28,589 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,589 DEBUG [ResourceValuesBuilder] Softsubs for media item 28167 found, will be served as a resource
2017-04-27 03:28:28,589 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,589 DEBUG [ResourceValuesBuilder] Softsubs for media item 28168 found, will be served as a resource
2017-04-27 03:28:28,589 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,589 DEBUG [VideoDAOImpl] Reading a Video (id = 28168)
2017-04-27 03:28:28,589 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28168 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,589 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 09 - Impact! La vigilia del minaccioso scontro decisivo!!.mkv": MPEG2TS video file Slayers - 09 - Impact! La vigilia del minaccioso scontro decisivo!!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,590 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70107)
2017-04-27 03:28:28,590 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,590 DEBUG [ResourceValuesBuilder] Softsubs for media item 28168 found, will be served as a resource
2017-04-27 03:28:28,590 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,590 DEBUG [ResourceValuesBuilder] Softsubs for media item 28169 found, will be served as a resource
2017-04-27 03:28:28,590 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,590 DEBUG [VideoDAOImpl] Reading a Video (id = 28169)
2017-04-27 03:28:28,591 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28169 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,591 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 10 - Jackpot! Grandezza azzardo vittoria o sconfitta!.mkv": MPEG2TS video file Slayers - 10 - Jackpot! Grandezza azzardo vittoria o sconfitta!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,591 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70108)
2017-04-27 03:28:28,591 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,591 DEBUG [ResourceValuesBuilder] Softsubs for media item 28169 found, will be served as a resource
2017-04-27 03:28:28,592 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,592 DEBUG [ResourceValuesBuilder] Softsubs for media item 28170 found, will be served as a resource
2017-04-27 03:28:28,592 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,592 DEBUG [VideoDAOImpl] Reading a Video (id = 28170)
2017-04-27 03:28:28,592 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28170 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,592 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 11 - Knock out! I disordini della famiglia Sailoon!.mkv": MPEG2TS video file Slayers - 11 - Knock out! I disordini della famiglia Sailoon!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,592 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70109)
2017-04-27 03:28:28,593 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,593 DEBUG [ResourceValuesBuilder] Softsubs for media item 28170 found, will be served as a resource
2017-04-27 03:28:28,593 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,593 DEBUG [ResourceValuesBuilder] Softsubs for media item 28171 found, will be served as a resource
2017-04-27 03:28:28,593 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,593 DEBUG [VideoDAOImpl] Reading a Video (id = 28171)
2017-04-27 03:28:28,593 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28171 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,594 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 12 - Lovely! L'addestramento magico di Amelia!.mkv": MPEG2TS video file Slayers - 12 - Lovely! L'addestramento magico di Amelia!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,594 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70110)
2017-04-27 03:28:28,594 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,594 DEBUG [ResourceValuesBuilder] Softsubs for media item 28171 found, will be served as a resource
2017-04-27 03:28:28,594 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,595 DEBUG [ResourceValuesBuilder] Softsubs for media item 28172 found, will be served as a resource
2017-04-27 03:28:28,595 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,595 DEBUG [VideoDAOImpl] Reading a Video (id = 28172)
2017-04-27 03:28:28,595 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28172 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,595 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 13 - Money! Stendete quei cacciatori di taglie!!.mkv": MPEG2TS video file Slayers - 13 - Money! Stendete quei cacciatori di taglie!!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,595 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70111)
2017-04-27 03:28:28,596 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,596 DEBUG [ResourceValuesBuilder] Softsubs for media item 28172 found, will be served as a resource
2017-04-27 03:28:28,596 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,596 DEBUG [ResourceValuesBuilder] Softsubs for media item 28173 found, will be served as a resource
2017-04-27 03:28:28,596 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,596 DEBUG [VideoDAOImpl] Reading a Video (id = 28173)
2017-04-27 03:28:28,596 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28173 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,596 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 14 - Navigation! Biglietto d'invito a Sairaag!.mkv": MPEG2TS video file Slayers - 14 - Navigation! Biglietto d'invito a Sairaag!.mkv does not match any supported DLNA profile
2017-04-27 03:28:28,596 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70112)
2017-04-27 03:28:28,597 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:28:28,597 DEBUG [ResourceValuesBuilder] Softsubs for media item 28173 found, will be served as a resource
2017-04-27 03:28:28,597 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,597 DEBUG [VideoDAOImpl] Reading a Video (id = 28174)
2017-04-27 03:28:28,598 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28174 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,598 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70113)
2017-04-27 03:28:28,598 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,599 DEBUG [VideoDAOImpl] Reading a Video (id = 28175)
2017-04-27 03:28:28,599 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28175 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,599 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70114)
2017-04-27 03:28:28,600 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,600 DEBUG [VideoDAOImpl] Reading a Video (id = 28176)
2017-04-27 03:28:28,600 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28176 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,600 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70115)
2017-04-27 03:28:28,601 DEBUG [GenreDAOImpl] Reading a Genre (id = 2)
2017-04-27 03:28:28,601 DEBUG [VideoDAOImpl] Reading a Video (id = 28177)
2017-04-27 03:28:28,601 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 28177 and profile Samsung TV / player (J-series)
2017-04-27 03:28:28,601 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 70116)
2017-04-27 03:28:28,602 DEBUG [SubtitlesService] Found external text-based subtitles file: Slayers - 19 - Shock ! La Distruzione Di Sailaarg ita-eng-jap.srt

-------------------------------------------------------------------------------------------------------------------------------------

2017-04-27 03:49:33,177 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 29190 and profile Samsung TV / player (J-series)
2017-04-27 03:49:33,178 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv": MPEG2TS video file Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv does not match any supported DLNA profile
2017-04-27 03:49:33,178 DEBUG [SubtitlesService] Found embedded text-based subtitles track: ita
2017-04-27 03:49:33,178 DEBUG [ResourceValuesBuilder] Softsubs for media item 29190 found, will be served as a resource
2017-04-27 03:49:33,178 DEBUG [LocalContentCacheDecorator] Stored entry in the cache (local_default), returning it
2017-04-27 03:49:33,179 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2017-04-27 03:49:33,187 DEBUG [ServiioHttpService] Incoming request from /192.168.1.71:37248: GET /resource/29190/29190_SUBTITLE.srt HTTP/1.1, headers = [Accept: */*,Accept-Language: en-us,Connection: close,Host: 192.168.1.133,User-Agent: DLNA-Host]]
2017-04-27 03:49:33,188 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.71
2017-04-27 03:49:33,188 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.71
2017-04-27 03:49:33,188 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.71
2017-04-27 03:49:33,191 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.71, Profile=Samsung TV / player (J-series), Name=UE50JU6900'
2017-04-27 03:49:33,192 DEBUG [ResourceDeliveryProcessor] Request for resource 29190 and type 'SUBTITLE' received
2017-04-27 03:49:33,193 DEBUG [SubtitlesService] Found embedded text-based subtitle track: 4 (ita)
2017-04-27 03:49:33,193 DEBUG [SubtitlesRetrievalStrategy] Retrieving info of Subtitles for media item with id 29190
2017-04-27 03:49:33,194 DEBUG [SubtitlesService] Found embedded text-based subtitle track: 4 (ita)
2017-04-27 03:49:33,194 DEBUG [SubtitlesRetrievalStrategy] Retrieving Subtitles for media item with id 29190
2017-04-27 03:49:33,195 DEBUG [FFMPEGWrapper] Invoking FFMPEG to extract SRT subtitle file from: Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv
2017-04-27 03:49:33,195 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib\ffmpeg.exe -threads 0 -i F:\Anime ita\The Slayers Series\01 The Slayers\Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv -y -an -vn -map 0:4 -c:s srt -f srt pipe:
2017-04-27 03:49:33,408 DEBUG [SubtitlesService] Using character encoding UTF-8 for subtitle file embedded in: Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv
2017-04-27 03:49:33,408 DEBUG [GETMethodProcessor] Stream entity has length: 25714
2017-04-27 03:49:33,409 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Length: 25714,Content-Type: smi/caption,Cache-control: no-cache,Connection: close,Date: Thu, 27 Apr 2017 01:49:33 GMT,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*,Server: Windows 10, UPnP/1.0 DLNADOC/1.50, Serviio/1.7.1.1,transferMode.dlna.org: Interactive]]
2017-04-27 03:49:33,536 DEBUG [ServiioHttpService] Incoming request from /192.168.1.71:37249: HEAD /resource/29190/MEDIA_ITEM/MATROSKA-0/ORIGINAL HTTP/1.1, headers = [getcontentFeatures.dlna.org: 1,Host: 192.168.1.133:8895,Connection: close]]
2017-04-27 03:49:33,536 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.71
2017-04-27 03:49:33,536 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.71
2017-04-27 03:49:33,536 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.71
2017-04-27 03:49:33,536 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.71, Profile=Samsung TV / player (J-series), Name=UE50JU6900'
2017-04-27 03:49:33,537 DEBUG [ResourceDeliveryProcessor] Request for resource 29190 and type 'MEDIA_ITEM' received
2017-04-27 03:49:33,537 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 29190 (local)
2017-04-27 03:49:33,539 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 29190, format MATROSKA and profile Samsung TV / player (J-series)
2017-04-27 03:49:33,540 DEBUG [AbstractAVTranscodingDeliveryEngine] Getting media info for transcoded version of file Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv
2017-04-27 03:49:33,540 WARN [VideoDeliveryEngine] Cannot get media info for transcoded file "Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv": MPEG2TS video file Slayers - 01 - Angry Il furioso Drag-Slave di Lina!.mkv does not match any supported DLNA profile
2017-04-27 03:49:33,540 ERROR [ResourceTransportRequestHandler] Error while processing resource, sending back 500 error. Message: null
java.lang.NullPointerException
at org.serviio.delivery.resource.AbstractDeliveryEngine.findMediaInfoForFileProfile(AbstractDeliveryEngine.java:215)
at org.serviio.delivery.resource.transcode.AbstractAVTranscodingDeliveryEngine.retrieveTranscodedMediaInfoForVersion(AbstractAVTranscodingDeliveryEngine.java:177)
at org.serviio.delivery.resource.AbstractDeliveryEngine.getMediaInfoForMediaItem(AbstractDeliveryEngine.java:110)
at org.serviio.delivery.MediaResourceRetrievalStrategy.retrieveResourceInfo(MediaResourceRetrievalStrategy.java:181)
at org.serviio.delivery.ResourceDeliveryProcessor.deliverContent(ResourceDeliveryProcessor.java:80)
at org.serviio.upnp.webserver.ResourceTransportRequestHandler.handleRequest(ResourceTransportRequestHandler.java:82)
at org.serviio.upnp.webserver.AbstractRequestHandler.handle(AbstractRequestHandler.java:66)
at org.apache.http.protocol.HttpService.doService(HttpService.java:423)
at org.serviio.upnp.webserver.ServiioHttpService.doService(ServiioHttpService.java:78)
at org.apache.http.protocol.HttpService.handleRequest(HttpService.java:341)
at org.serviio.upnp.webserver.WebServer$WorkerThread.run(WebServer.java:204)
Attachments
serviio.log.txt
(202.13 KiB) Downloaded 24 times
Last edited by amurorei76 on Thu Apr 27, 2017 5:17 am, edited 1 time in total.
<<

atc98092

User avatar

DLNA master

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Location: Washington (the state) - temporary assignment to Washington DC

Post Thu Apr 27, 2017 3:30 am

Re: Samsung UE50JU6800 can't pla some MKV

That's a far too small snippet of the log. We need to find the line that is calling for the playback, and it isn't in there. Please make a zip file with the complete log and add it as an attachment to your post.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Roku 2 XS, 4, Ultra and Stick, Yamaha RX-V679 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify video file contents
<<

amurorei76

Serviio newbie

Posts: 5

Joined: Wed Apr 26, 2017 5:37 pm

Post Thu Apr 27, 2017 5:19 am

Re: Samsung UE50JU6800 can't pla some MKV

update with log;
Oh i forgot to say i m using windows 10 ;
<<

zip

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Posts: 16511

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Apr 27, 2017 8:09 am

Re: Samsung UE50JU6800 can't pla some MKV

replace

  Code:
<Video targetContainer="mpegts" targetACodec="ac3" aBitrate="192">
<Matches container="matroska" vCodec="rv" aCodec="aac" aMultichannel="true" />
</Video>


with

  Code:
<Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" aBitrate="192">
<Matches container="matroska" vCodec="rv" aCodec="aac" aMultichannel="true" />
</Video>


Although I have a feeling that the J series doesn't play well with transcoding in Serviio.
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atc98092

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Post Thu Apr 27, 2017 1:11 pm

Re: Samsung UE50JU6800 can't pla some MKV

Good catch, Petr. I completely overlooked the missing target vCodec. :oops: That explains the failure.

I think you are correct about the Samsung with files that require transcoding. I just tried to play one with the WTV container. That only requires remuxing, as the file has MPEG2 video that the TV can play. It still errors out, saying there's a playback error. It's been so long since I bothered with using the Samsung interface I had forgotten that.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Roku 2 XS, 4, Ultra and Stick, Yamaha RX-V679 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify video file contents
<<

amurorei76

Serviio newbie

Posts: 5

Joined: Wed Apr 26, 2017 5:37 pm

Post Thu Apr 27, 2017 6:29 pm

Re: Samsung UE50JU6800 can't pla some MKV

yuup still not working ; ) 2 bad i give up ;) i will watch them trought monitor :D

thx 2 u all :)
<<

atc98092

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DLNA master

Posts: 2271

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state) - temporary assignment to Washington DC

Post Thu Apr 27, 2017 7:13 pm

Re: Samsung UE50JU6800 can't pla some MKV

amurorei76 wrote:yuup still not working ; ) 2 bad i give up ;) i will watch them trought monitor :D

thx 2 u all :)


Yeah, it seems like Samsung doesn't really care if their sets work well wtih DLNA sources. If the file can be played without transcoding, then fine. But they don't want to be bothered with the rest. Personally, I think the Samsung DLNA interface is lousy. Other than showing the movie image and name, it provides no access to any metadata the video might contain. That is mainly why I never use it any longer, and stick with my Sony BD player and Roku boxes.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Roku 2 XS, 4, Ultra and Stick, Yamaha RX-V679 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

Enable debug logging Identify video file contents

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