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Samsung B-Series not playing mp4

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compumad

Serviio newbie

Posts: 1

Joined: Sun Jun 03, 2018 4:04 pm

Post Sun Jun 03, 2018 4:06 pm

Samsung B-Series not playing mp4

Hi

I have a Samsung B-Series TV and everything works fine but the MP4 files, it gives an unsupported format error.
anyone has a clue how to solve this?

Thanks
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mjb

User avatar

Streaming enthusiast

Posts: 45

Joined: Fri Jan 06, 2012 10:42 pm

Post Sun Jun 03, 2018 7:15 pm

Re: Samsung B-Series not playing mp4

Of course make sure Samsung TV (B-series) is showing as selected for this device in Serviio Console.

It will help if you post a debug log ...or at least the output of
"%ProgramFiles%\Serviio\lib\ffmpeg.exe" -i "\path\to\the\unplayable\file.mp4"
with the unplayable file path replaced as appropriate.
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freaknik

User avatar

DLNA master

Posts: 195

Joined: Thu Mar 27, 2014 2:05 pm

Post Sun Jun 10, 2018 6:12 am

Re: Samsung B-Series not playing mp4

or use mediainfo on one on the mp4's and copy the text into a [code ] bracket without the spaces [/code ] and post it. Not all mp4 are the same, not all audio is the same. Hopefully it's easily solved by someone here. I don't have that tv so don't know.
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atc98092

User avatar

DLNA master

Posts: 2759

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sun Jun 10, 2018 3:49 pm

Re: Samsung B-Series not playing mp4

Yes, need the media info so we can determine what video and audio codecs are in the MP4 container.
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 7 Home Premium, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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