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Samsung B-Series not playing mp4

PostPosted: Sun Jun 03, 2018 4:06 pm
by compumad
Hi

I have a Samsung B-Series TV and everything works fine but the MP4 files, it gives an unsupported format error.
anyone has a clue how to solve this?

Thanks

Re: Samsung B-Series not playing mp4

PostPosted: Sun Jun 03, 2018 7:15 pm
by mjb
Of course make sure Samsung TV (B-series) is showing as selected for this device in Serviio Console.

It will help if you post a debug log ...or at least the output of
"%ProgramFiles%\Serviio\lib\ffmpeg.exe" -i "\path\to\the\unplayable\file.mp4"
with the unplayable file path replaced as appropriate.

Re: Samsung B-Series not playing mp4

PostPosted: Sun Jun 10, 2018 6:12 am
by freaknik
or use mediainfo on one on the mp4's and copy the text into a [code ] bracket without the spaces [/code ] and post it. Not all mp4 are the same, not all audio is the same. Hopefully it's easily solved by someone here. I don't have that tv so don't know.

Re: Samsung B-Series not playing mp4

PostPosted: Sun Jun 10, 2018 3:49 pm
by atc98092
Yes, need the media info so we can determine what video and audio codecs are in the MP4 container.