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Audio channel // Codec not supported

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libreus

Serviio newbie

Posts: 11

Joined: Sun Jul 24, 2011 10:59 am

Post Sun Jul 24, 2011 11:02 am

Audio channel // Codec not supported

Hello!

I have an issue. When I playback a *.mkv movie through Serviio on the
Samsung C652 the sound is from the second channel and it plays german
audio, while I play it on my mac on Vlc player it plays in english.

I also have an issue playing just one *.mkv movie, on my tv it says
that the codec it's not supported. If you need more details let me
know.

Thank for your help,
Gregor
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Illico

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Location: France

Post Sun Jul 24, 2011 1:28 pm

Re: Audio channel // Codec not supported

libreus wrote:Hello!
I have an issue. When I playback a *.mkv movie through Serviio on the
Samsung C652 the sound is from the second channel and it plays german
audio, while I play it on my mac on Vlc player it plays in english.

If the mkv movie is delivered in native format, Samsung device could see all audio track, so select in the TV menu the proper audio track
If the mkv movie is transcoded, serviio delivered only the first audio track.
You can use mkvmerge tools to remove no needed audio track.

libreus wrote:I also have an issue playing just one *.mkv movie, on my tv it says
that the codec it's not supported. If you need more details let me know.

Could you provide movies information with "ffmpeg -i" result and MediaInfo tool (see signature link)?
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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libreus

Serviio newbie

Posts: 11

Joined: Sun Jul 24, 2011 10:59 am

Post Sun Jul 24, 2011 4:26 pm

Re: Audio channel // Codec not supported

Thanks for you reply!

Is this the info you need?

General
Unique ID : 224203476517238919223068599913504032166 (0xA8AC04D706800B89ADEFED7C3A83C5A6)
Complete name : /Volumes/My Book I/Movies/The American/The American 2010.mkv
Format : Matroska
Format version : Version 2
File size : 9.71 GiB
Duration : 1h 40mn
Overall bit rate : 13.8 Mbps
Movie name : DNL
Encoded date : UTC 2010-12-08 17:20:10
Writing application : mkvmerge v3.2.0 ('Beginnings') built on Feb 12 2010 16:46:17
Writing library : libebml v0.7.9 + libmatroska v0.8.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 8 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 40mn
Bit rate : 11.8 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 fps
Original frame rate : 24.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.228
Stream size : 8.45 GiB (87%)
Writing library : x264 core 79 r1342kMod e8501ef
Encoding settings : cabac=1 / ref=8 / deblock=1:-1:-1 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.0:0.1 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-3 / threads=6 / nr=0 / decimate=1 / mbaff=0 / constrained_intra=0 / bframes=3 / b_pyramid=0 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / wpredp=2 / keyint=250 / keyint_min=25 / scenecut=40 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=11814 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 1h 40mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.06 GiB (11%)
Language : English

Text #1
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Bulgarian

Text #2
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Croatian

Text #3
ID : 5
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Spanish

Text #4
ID : 6
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : English
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libreus

Serviio newbie

Posts: 11

Joined: Sun Jul 24, 2011 10:59 am

Post Sun Jul 24, 2011 4:50 pm

Re: Audio channel // Codec not supported

The sound WORKS!! Thank you!!
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libreus

Serviio newbie

Posts: 11

Joined: Sun Jul 24, 2011 10:59 am

Post Mon Jul 25, 2011 1:34 pm

Re: Audio channel // Codec not supported

Could you provide movies information with "ffmpeg -i" result and MediaInfo tool (see signature link)?



Anything new?
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Illico

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Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Mon Jul 25, 2011 1:45 pm

Re: Audio channel // Codec not supported

Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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libreus

Serviio newbie

Posts: 11

Joined: Sun Jul 24, 2011 10:59 am

Post Thu Jul 28, 2011 4:35 am

Re: Audio channel // Codec not supported

Illico wrote:Look at this: viewtopic.php?f=6&t=1132


It still fails to play... :/
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libreus

Serviio newbie

Posts: 11

Joined: Sun Jul 24, 2011 10:59 am

Post Sat Jul 30, 2011 7:38 pm

Re: Audio channel // Codec not supported

Now, two more movies do not play. Any help?
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Cerberus

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Location: Reading, UK

Post Sat Jul 30, 2011 7:40 pm

Re: Audio channel // Codec not supported

i dont think AVC video codec is supported by serviio yet so that would be why they dont play..
Phil Bennett
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zip

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Post Sun Jul 31, 2011 2:10 am

Re: Audio channel // Codec not supported

Cerberus wrote:i dont think AVC video codec is supported by serviio yet so that would be why they dont play..

AVC is H264, so it's supported
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staffann

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Post Tue Aug 02, 2011 7:49 pm

Re: Audio channel // Codec not supported

Maybe the samsung is like my Panasonic tv and doesn't support DTS audio? Then you need to setup a transcoding rule to convert DTS audio to something else (I use ac3).
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libreus

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Posts: 11

Joined: Sun Jul 24, 2011 10:59 am

Post Sun Aug 07, 2011 4:15 pm

Re: Audio channel // Codec not supported

No, it supports Dolby and DTS, so that's not the issue. Well, anyone?

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