Cannot connect to the server, it doesn't seem to be running.
23 posts
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I keep getting this message, I reinstalled Serviio two times to no avail. What can be wrong? I've attached the log file. Thank you.
Re: Cannot connect to the server, it doesn't seem to be runn
Well, I see a fatal database error:
I am uncertain if the advice offered in that error (delete directory) is correct for Serviio, but you could try it. I believe an uninstall and clean reinstall would likely clear it up as well.
I am uncertain if the advice offered in that error (delete directory) is correct for Serviio, but you could try it. I believe an uninstall and clean reinstall would likely clear it up as well.
Dan
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
Re: Cannot connect to the server, it doesn't seem to be runn
I already reinstalled it twice! What can be wrong?
Re: Cannot connect to the server, it doesn't seem to be runn
I've never encountered this issue before, and I've installed Serviio many times on different computers. Perhaps Zip has an idea, but for now I suggest a reinstall, and this time right-click the install file and choose "Run as Administrator". It shouldn't be necessary, but try it anyway.
Dan
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
Re: Cannot connect to the server, it doesn't seem to be runn
when you uninstall, does the Serviio folder under Program Files disappear (ie is it completely clean)? In your case the DB is corrupted, might be access rights... not sure
Petr
Serviio developer / site admin
Do not send me PM for support as the solution can't be shared with others.
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Help translate Serviio
Intel UPnP tools | HOWTO: Turn on detailed logging | HOWTO: Provide supported formats of a device | HOWTO: Provide details of a video file that doesn't play
Serviio developer / site admin
Do not send me PM for support as the solution can't be shared with others.
Follow Serviio on Facebook | Follow Serviio on Twitter
Help translate Serviio
Intel UPnP tools | HOWTO: Turn on detailed logging | HOWTO: Provide supported formats of a device | HOWTO: Provide details of a video file that doesn't play
Re: Cannot connect to the server, it doesn't seem to be runn
Hi and thanks for the answers. After uninstalling I deleted everything to do with Serviio. Tried to reinstall it and the problem persists. I payed for a license and now I can't use it, I would really appreciate that this is fixed. Thank you.
Re: Cannot connect to the server, it doesn't seem to be runn
can you uninstall again and then when it happens again send the log again?
Petr
Serviio developer / site admin
Do not send me PM for support as the solution can't be shared with others.
Follow Serviio on Facebook | Follow Serviio on Twitter
Help translate Serviio
Intel UPnP tools | HOWTO: Turn on detailed logging | HOWTO: Provide supported formats of a device | HOWTO: Provide details of a video file that doesn't play
Serviio developer / site admin
Do not send me PM for support as the solution can't be shared with others.
Follow Serviio on Facebook | Follow Serviio on Twitter
Help translate Serviio
Intel UPnP tools | HOWTO: Turn on detailed logging | HOWTO: Provide supported formats of a device | HOWTO: Provide details of a video file that doesn't play
Re: Cannot connect to the server, it doesn't seem to be runn
Hi! I installed it again, the problem persists.
Here is the log file.
Thank you!
Here is the log file.
Thank you!
Re: Cannot connect to the server, it doesn't seem to be runn
Weird, the first start goes ok, the second ffmpeg cannot be found / executed.
A user here had similar issue with ffmpeg: viewtopic.php?f=5&t=24642&p=118243&hilit=ffmpeg#p118261
A user here had similar issue with ffmpeg: viewtopic.php?f=5&t=24642&p=118243&hilit=ffmpeg#p118261
Petr
Serviio developer / site admin
Do not send me PM for support as the solution can't be shared with others.
Follow Serviio on Facebook | Follow Serviio on Twitter
Help translate Serviio
Intel UPnP tools | HOWTO: Turn on detailed logging | HOWTO: Provide supported formats of a device | HOWTO: Provide details of a video file that doesn't play
Serviio developer / site admin
Do not send me PM for support as the solution can't be shared with others.
Follow Serviio on Facebook | Follow Serviio on Twitter
Help translate Serviio
Intel UPnP tools | HOWTO: Turn on detailed logging | HOWTO: Provide supported formats of a device | HOWTO: Provide details of a video file that doesn't play
Re: Cannot connect to the server, it doesn't seem to be runn
I figured something wrong with ffmpeg, but I am clueless about what to do next. I downloaded ffmpeg but I don't understand what it does or how to install it. Can you help me?
Re: Cannot connect to the server, it doesn't seem to be runn
dockelektro wrote:I figured something wrong with ffmpeg, but I am clueless about what to do next. I downloaded ffmpeg but I don't understand what it does or how to install it. Can you help me?
FFMPEG is the program that does the actual transcoding, based on commands that Serviio provides it. On Windows, it is located in the C:\Program FIles\Serviio\Lib folder. It is called ffmpeg.exe. You can copy a new version into that folder, either over the top of the existing one or rename the original one first.
Dan
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
Re: Cannot connect to the server, it doesn't seem to be runn
My Serviio lib folder neve had an ffmpeg.exe file in it, not even after installing. Copying the ffmpeg.exe to the lib folder doesn't solve the problem. What am I doing wrong?
Re: Cannot connect to the server, it doesn't seem to be runn
An update: i tried shutting down bullguard while I installed it and it's working again. Ffmpeg is now on the lib folder after install. Probably bullguard thought it was a virus. I'll post again if Serviio stops working again.
Re: Cannot connect to the server, it doesn't seem to be runn
Never heard of Bullguard, but many anti-virus products can cause problems with installing programs. Glad you found the issue!
Dan
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
Re: Cannot connect to the server, it doesn't seem to be runn
And it stopped working again. Ffmpeg has simply disappeared from the lib folder. What. The. Hell.
Re: Cannot connect to the server, it doesn't seem to be runn
You might see if there's some way to whitelist ffmpeg in your anti-virus software. It is apparently getting a false positive on ffmpeg.exe and removing the file. I found the instructions for whitelisting a file here: https://www.bullguard.com/support/produ ... tings.aspx about 2/3 the way down the page, under Skip files/folders:.
Dan
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
Re: Cannot connect to the server, it doesn't seem to be runn
HI
I just got a new laptop. Has Serviio for years on the other computers. Its been working fine without a hitch. I can install the latest version and everything is fine...until I do a restart. It looks like the serviio service is being automatically switched off. I tried manual, and delayed auto and it starts and then gets switched off. I too have bullgaurd. The console and serviio.exe are allowed in the firewall. Is it a simple issue of the ffmpeg.exe being allowed in bullguard?? Id post a log but not sure how to. Thanks
I just got a new laptop. Has Serviio for years on the other computers. Its been working fine without a hitch. I can install the latest version and everything is fine...until I do a restart. It looks like the serviio service is being automatically switched off. I tried manual, and delayed auto and it starts and then gets switched off. I too have bullgaurd. The console and serviio.exe are allowed in the firewall. Is it a simple issue of the ffmpeg.exe being allowed in bullguard?? Id post a log but not sure how to. Thanks
Re: Cannot connect to the server, it doesn't seem to be runn
I think we can assume Bullguard has something to do with it. My Serviio also goes down with every restart. The serviio folder is being ignored by the antivirus and the firewall. Is there a fix to this? Should we contact Bullguard? Does anyone have a suggestion? It pains me to have payed for a license for Serviio and not not being able to use it.
Re: Cannot connect to the server, it doesn't seem to be runn
I agree that Bullguard is the source of the problem. Since I'm unfamiliar with the product, I can't really offer a solution beyond what I've already mentioned. It might be worthwhile contacting them. I've been using Serviio for years with Windows 7 and 10 without issue, so I'm comfortable saying that it isn't a Windows problem.
Dan
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 16 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram
HOWTO: Enable debug logging HOWTO: Identify media file contents
Re: Cannot connect to the server, it doesn't seem to be runn
HI,
I made an exception with bullguard on the ffmpeg.exe file and everything seems to be working fine. Just another tip. I have a samsung series 7000 tv and it plays all movies fine. I have a 2016 LG tv and it seemed to be struggling with playing mkv files. I changed the profile to LG tv and it did not fix anything. I changed its profile to match the samsung tv and now everything plays which is weird. F
I made an exception with bullguard on the ffmpeg.exe file and everything seems to be working fine. Just another tip. I have a samsung series 7000 tv and it plays all movies fine. I have a 2016 LG tv and it seemed to be struggling with playing mkv files. I changed the profile to LG tv and it did not fix anything. I changed its profile to match the samsung tv and now everything plays which is weird. F
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