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F series error: request cannot be completed

PostPosted: Mon Sep 23, 2013 8:11 pm
by aacosta
Hi,

Serviio was working decently with my new F series TV (without picture thumbnails or "play were you left it" but working any how) until I decided to change the folder view to "sort by name".

From then on I get a "request cannot be completed" error from the TV every time I try to browse my files.

It seems that Serviio is not compatible with that "sort by name" mode. I think that the "sort by name" mode is remembered by the TV and applied from the first time you select it (giving an error every time). Unfortunately I cannot change the setting to "normal browsing" since the TV shows "request cannot be completed" before I am given the oportunity to do so.

Maybe, as a workaround, I can change the way in whih Serviio identifies itself so that the "sort by name" setting is not applied anymore. Can this be done?


Here are the relevant DEBUG logs:

  Code:
2013-09-23 21:59:51,233 DEBUG [ServiioHttpService] Incoming request from /10.0.1.3:37366: GET /icon/largePNG HTTP/1.0, headers = [HOST: 10.0.1.2:8895,ACCEPT-LANGUAGE: en-us,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Interactive]]
2013-09-23 21:59:51,234 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.0.1.3
2013-09-23 21:59:51,234 DEBUG [UPnPIconRequestHandler] UPnP icon request received for icon largePNG
2013-09-23 21:59:51,239 DEBUG [ServiioHttpService] Incoming request from /10.0.1.3:37365: POST /serviceControl HTTP/1.1, headers = [Accept: */*,User-Agent: SEC_HHP_[TV] Samsung/1.0 DLNADOC/1.50,Host: 10.0.1.2:8895,SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#X_GetFeatureList",CONTENT-TYPE: text/xml; charset="utf-8",Content-Length: 291,Connection: close]]
2013-09-23 21:59:51,240 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.0.1.3
2013-09-23 21:59:51,240 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#X_GetFeatureList"' from 10.0.1.3
2013-09-23 21:59:51,240 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.0.1.3
2013-09-23 21:59:51,245 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2013-09-23 21:59:51,341 DEBUG [ServiioHttpService] Incoming request from /10.0.1.3:37367: POST /serviceControl HTTP/1.1, headers = [Accept: */*,User-Agent: SEC_HHP_[TV] Samsung/1.0 DLNADOC/1.50,Host: 10.0.1.2:8895,SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#X_GetFeatureList",CONTENT-TYPE: text/xml; charset="utf-8",Content-Length: 291,Connection: close]]
2013-09-23 21:59:51,341 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.0.1.3
2013-09-23 21:59:51,342 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#X_GetFeatureList"' from 10.0.1.3
2013-09-23 21:59:51,354 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.0.1.3
2013-09-23 21:59:51,359 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2013-09-23 21:59:51,443 DEBUG [ServiioHttpService] Incoming request from /10.0.1.3:37368: POST /serviceControl HTTP/1.1, headers = [Accept: */*,User-Agent: SEC_HHP_[TV] Samsung/1.0 DLNADOC/1.50,Host: 10.0.1.2:8895,SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#Browse",CONTENT-TYPE: text/xml; charset="utf-8",Content-Length: 451,Connection: close]]
2013-09-23 21:59:51,443 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.0.1.3
2013-09-23 21:59:51,444 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#Browse"' from 10.0.1.3
2013-09-23 21:59:51,444 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.0.1.3
2013-09-23 21:59:51,448 DEBUG [ContentDirectory] Browse() called for renderer UE55F6600 (profile 7) with parameters: objectID = , browseFlag = BrowseDirectChildren, filter = *, startIndex = 0, count = 30, sortCriteria =
2013-09-23 21:59:51,449 DEBUG [AccessGroupDAOImpl] Reading a AccessGroup (id = 1)
2013-09-23 21:59:51,449 WARN  [ContentDirectory] Object with id  doesn't exist
2013-09-23 21:59:51,451 DEBUG [ServiceControlRequestHandler] Returning error SOAP message

Re: F series error: request cannot be completed

PostPosted: Tue Sep 24, 2013 10:35 am
by ian
I had a similar problem the TV remembers your settings so you cannot change back. Samsung support suggested this I haven't tried it yet.

You should be able to rectify this problem by resetting the TV to factory defaults, please follow the steps below;

Please ensure the TV is on to do this;
1. Press the Menu button
2. Go to Support > Self Diagnosis > Reset > Enter PIN 0000
3. Highlight OK and press the enter button.
4. This will switch the TV off, switch it back on.
5. Go through the initial plug and play set-up for the TV.

Re: F series error: request cannot be completed

PostPosted: Tue Sep 24, 2013 2:20 pm
by Six
Connect USB stick (or USB HDD), open it and change back to Folder View.

Re: F series error: request cannot be completed

PostPosted: Tue Sep 24, 2013 7:01 pm
by aacosta
Six wrote:Connect USB stick (or USB HDD), open it and change back to Folder View.


That worked, thanks. But I need to do it every time I turn on the TV

Re: F series error: request cannot be completed

PostPosted: Tue Sep 24, 2013 7:40 pm
by Six
Why?
It must remember last choise...
If not, try to put movie to USB stick, choose Folder View and play movie.
Then exit and try again.


aacosta wrote:
Six wrote:Connect USB stick (or USB HDD), open it and change back to Folder View.


That worked, thanks. But I need to do it every time I turn on the TV