Page 1 of 1

F-5500 file not playing properly with subtitles

PostPosted: Thu Jan 02, 2014 9:34 am
by hal127
Hello,

I have the Samsung f-5500 smartTV and whenever I try to play a file with external subtitles I get a message on the TV that "The file might not play properly".
This means that I can't pause, fast forward on control the movie in any way.
Embedded subtitles and files on USB work fine on the TV.
I checked all the checkboxes in the subtitles section.
Any help would be appreciated.

Re: F-5500 file not playing properly with subtitles

PostPosted: Thu Jan 02, 2014 1:32 pm
by Iveky
check only first option: enable subtiles. other disable

Sent from my LG-E440 using Tapatalk 2

Re: F-5500 file not playing properly with subtitles

PostPosted: Fri Jan 03, 2014 1:28 pm
by hal127
I disabled the others and now the file works properly but no subtitle is detected...

Re: F-5500 file not playing properly with subtitles

PostPosted: Mon Jan 20, 2014 9:50 pm
by neskk
I have the UE42F5500 smart tv from Samsung too and I couldn't get Serviio to display subtitles too...
Try set up the profile for your device as Samsung TV (E/F-Series) and see if that works. In my case it did.

Re: F-5500 file not playing properly with subtitles

PostPosted: Sun Jan 26, 2014 6:16 pm
by hal127
Thank you so much!

Indeed, the profile change helped.