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MKV not playing on UE40D5000PW

PostPosted: Tue Jan 28, 2014 5:52 pm
by amaranth
Hi there!

I've have Samsung UE40D5000PW TV (in Russia) and I have mkv file(media info) - TV show unsupported videocodec error:
General
Unique ID : 203066636378065292765659049008695268990 (0x98C536297E82FB64BE60A4A17A2ED67E)
Complete name : C:\Users\User\Downloads\NOVA - Earth From Space.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 11.8 GiB
Duration : 1h 52mn
Overall bit rate mode : Variable
Overall bit rate : 15.0 Mbps
Encoded date : UTC 2013-03-25 08:21:03
Writing application : mkvmerge v6.1.0 ('Old Devil') built on Mar 2 2013 14:32:37
Writing library : libebml v1.3.0 + libmatroska v1.4.0

Video
ID : 1
Format : MPEG Video
Format version : Version 2
Format profile : Main@High
Format settings, BVOP : No
Format settings, Matrix : Default
Codec ID : V_MPEG2
Codec ID/Info : MPEG 1 or 2 Video
Duration : 1h 52mn
Bit rate mode : Variable
Bit rate : 14.1 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.227
Time code of first frame : 00:00:00:00
Time code source : Group of pictures header
Stream size : 11.0 GiB (94%)
Default : Yes
Forced : No

Audio #1
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Format profile : Dolby Digital
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 52mn
Bit rate mode : Constant
Bit rate : 224 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 180 MiB (1%)
Default : No
Forced : No

Audio #2
ID : 3
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 1h 52mn
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 308 MiB (3%)
Language : English
Default : Yes
Forced : No

And Serviio log - http://pastebin.com/wiiUzE6m

Re: MKV not playing on UE40D5000PW

PostPosted: Wed Jan 29, 2014 11:54 am
by zip
It remuxes it keeping the mpeg2 stream, so it should play. When you try to play it again, it should create a .stf file in the transcoding folder (eventually, leave it for a bit to finish the remux). Try to rename that file to .mpg, add to Serviio library - does it play then?

Re: MKV not playing on UE40D5000PW

PostPosted: Wed Jan 29, 2014 4:19 pm
by amaranth
Hello ZIP!

I rename this mkv to mpg and when I try to play in C:\temp .stf file not appear(folder is empty - often press F5 when try play). Log file - http://pastebin.com/3kciLwUx
Edit 1:
I run Device Spy and get 2 xml files for that TV - http://pastebin.com/PATt1zXj and http://pastebin.com/R0A8eSAT
Edit 2:
And GetProtocolInfo return - http://pastebin.com/wFekGx8e

Re: MKV not playing on UE40D5000PW

PostPosted: Wed Jan 29, 2014 5:29 pm
by zip
I need yo uto:
- play the .mkv file (it fails)
- look in C:\Windows\TEMP\Serviio\ , there should be a .stf file being created as it's being transcoded
- wait for the file to be finished growing in size, then rename it from .stf to .mpg
- copy the .mpg to serviio's shared folder and try to play

Re: MKV not playing on UE40D5000PW

PostPosted: Sat Apr 05, 2014 2:21 pm
by amaranth
Hello Petr!

I'm performed this steps - in step 4 I' m just add folder c:\Windows\Temp\Serviio to library and try to play on TV. TV show error unsupported videocodec.
I log file this file renamed by serviio to "transcoding-temp-4-7-ORIGINAL.mpg" - from .stf to .mpg I've change. Log file: http://pastebin.com/9vwQesUH

Is there any way to take a play this video? Thank you!

Re: MKV not playing on UE40D5000PW

PostPosted: Sat Apr 05, 2014 5:22 pm
by zip
Looks like the problem is in the H264 encoded stream. You will have to reencode the file, try Handbrake.

Re: MKV not playing on UE40D5000PW

PostPosted: Sat Apr 05, 2014 6:06 pm
by amaranth
zip wrote:You will have to reencode the file, try Handbrake.


How to use this transcoder with serviio?

Re: MKV not playing on UE40D5000PW

PostPosted: Sun Apr 06, 2014 8:38 pm
by zip
Not with Serviio, unless you want to setup transcoding all h264 files (most of which will normally play). You can just downlaod Handbrake and reencode the file.