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Problem with large movie files

PostPosted: Fri Oct 17, 2014 3:48 pm
by Scoty
I have a lareg Movie file (size is 30gb) and Serviio dont play this. I wait a very long time and see only loading and after 5 or 10 minutes the tv make a restard. I have a Samsung UE40D7090 TV.

Re: Problem with large movie files

PostPosted: Fri Oct 17, 2014 5:48 pm
by atc98092
I have a number of files that are that large, and don't have an issue. Several questions:

is your TV and Serviio computer connected via WiFi or hard wired?

    What is the container of your video (MKV, MP4, etc.)?
    What codecs are used? Something that large I would assume is a Blu-Ray rip (mine are), so the video codec is likely H.264 or AVC. If the audio is one of the HD versions (Dolby TrueHD or DTS MasterAudio), that could cause an issue. Your TV can't decode HD audio, and many can't handle normal DTS. Dolby Digital (AC-3) is the only assured audio supported by a television set.
    What profile is selected in the Serviio console for the TV?
    What is Serviio running on? Computer (Windows, Mac or Linux) or NAS device?

If your TV is trying to handle this file without transcoding, it's possible that it just can't handle such a file. Not the file size itself, but HD video has a very high bitrate that less powerful equipment can't handle. The Roku player is an example of this. Can play my HD files witihout transcoding, but chokes on the bitrate. If the TV requires transcoding for this file, you may have the wrong profile selected, or your computer may not be powerful enough to perform transcoding fast enough. This would be especially true if you are running Serviio on a NAS device.

Re: Problem with large movie files

PostPosted: Fri Oct 17, 2014 6:53 pm
by Scoty
atc98092 wrote:I have a number of files that are that large, and don't have an issue. Several questions:

is your TV and Serviio computer connected via WiFi or hard wired?

    What is the container of your video (MKV, MP4, etc.)?
    What codecs are used? Something that large I would assume is a Blu-Ray rip (mine are), so the video codec is likely H.264 or AVC. If the audio is one of the HD versions (Dolby TrueHD or DTS MasterAudio), that could cause an issue. Your TV can't decode HD audio, and many can't handle normal DTS. Dolby Digital (AC-3) is the only assured audio supported by a television set.
    What profile is selected in the Serviio console for the TV?
    What is Serviio running on? Computer (Windows, Mac or Linux) or NAS device?

If your TV is trying to handle this file without transcoding, it's possible that it just can't handle such a file. Not the file size itself, but HD video has a very high bitrate that less powerful equipment can't handle. The Roku player is an example of this. Can play my HD files witihout transcoding, but chokes on the bitrate. If the TV requires transcoding for this file, you may have the wrong profile selected, or your computer may not be powerful enough to perform transcoding fast enough. This would be especially true if you are running Serviio on a NAS device.



TV is connectet over LAN with my PC. I use MKV with h.264 and the file have TrueHD and DTS. I use Serviio (latest Version) on Windows 8.1 Pro. I dont use transcoding.

Re: Problem with large movie files

PostPosted: Mon Oct 20, 2014 12:50 am
by atc98092
Scoty wrote:
TV is connectet over LAN with my PC. I use MKV with h.264 and the file have TrueHD and DTS. I use Serviio (latest Version) on Windows 8.1 Pro. I dont use transcoding.


My guess is it's the HD audio causing the problem. The TV likely not have the necessary hardware/firmware to decode it, and instead of just playing the lossy version is just hanging up. you are going to have to transcode, at least the audio.

I have all 6 Star Wars ripped from Blu-ray. Each file is over 40gig (M2TS container, AVC L4.1 video) . MediaInfo reports the overall bitrate at 43.2 Mbps, max video bitrate of 35.6 Mbps, and the primary audio is DTS MasterAudio. The movies will load and play, although I only get lossy Dolby Digital audio. To my knowledge, it is not being transcoded and that's the way the TV gets it from Serviio. Maybe my TV plays them because it's brand new and has the latest hardware. Since this is my first Samsung TV, I can't speak to what older versions will support. perhaps one of the Samsung experts here can enlighten us to what your TV supports. My guess is that at the minimum the audio will need transcoding. I'm looking at the Samsung profile for the C/D series (which extends the E/F profile) and it seems like it should be transcoding your video. However, I don't see where it could be capturing the DTS audio for transcoding. maybe I'm missing it somewhere else... :oops: