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Not supported video Codec on C550

PostPosted: Mon Mar 14, 2011 3:37 am
by HiperiX
Hello, I got a Samsung LN40C550 and when I try to play a Mp4 file, the TV shows a "Not supported video codec" error.

The server recognizes the tv as "Samsung TV / player (c-series)" (Which I think is OK).

The file info is the following:

General
CompleteName : C:\Users\Gonzalo\Downloads\Sprex.mp4
Format : MPEG-4
Format_Profile : Base Media
CodecID : isom
FileSize/String : 1.26 GiB
Duration/String : 1h 52mn
OverallBitRate/String : 1 595 Kbps
Encoded_Date : UTC 2011-02-12 08:20:07
Tagged_Date : UTC 2011-02-12 08:20:07

Video
ID/String : 1
Format : AVC
Format/Info : Advanced Video Codec
Format_Profile : High@L4.2
Format_Settings_CABAC/String : Yes
Format_Settings_RefFrames/String : 4 frames
Format_Settings_GOP : M=4, N=56
CodecID : avc1
CodecID/Info : Advanced Video Coding
Duration/String : 1h 52mn
BitRate_Mode/String : Variable
BitRate/String : 1 149 Kbps
BitRate_Maximum/String : 9 975 Kbps
Width/String : 1 280 pixels
Height/String : 720 pixels
DisplayAspectRatio/String : 16:9
FrameRate_Mode/String : Constant
FrameRate/String : 23.976 fps
ColorSpace : YUV
ChromaSubsampling : 4:2:0
BitDepth/String : 8 bits
ScanType/String : Progressive
Bits-(Pixel*Frame) : 0.052
StreamSize/String : 925 MiB (72%)
Encoded_Library/String : x264 core 112 r1867 22bfd31
Encoded_Library_Settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=1149 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=31250 / vbv_bufsize=31250 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
Encoded_Date : UTC 2011-02-12 08:20:07
Tagged_Date : UTC 2011-02-12 08:20:07

Audio #1
ID/String : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format_Profile : LC
CodecID : 40
Duration/String : 1h 52mn
BitRate_Mode/String : Variable
BitRate/String : 129 Kbps
BitRate_Maximum/String : 186 Kbps
Channel(s)/String : 2 channels
ChannelPositions : Front: L R
SamplingRate/String : 48.0 KHz
Compression_Mode/String : Lossy
StreamSize/String : 104 MiB (8%)
Encoded_Date : UTC 2011-02-12 08:20:07
Tagged_Date : UTC 2011-02-12 08:20:07

Audio #2
ID/String : 3
Format : AAC
Format/Info : Advanced Audio Codec
Format_Profile : LC
CodecID : 40
Duration/String : 1h 52mn
BitRate_Mode/String : Variable
BitRate/String : 313 Kbps
BitRate_Maximum/String : 493 Kbps
Channel(s)/String : 6 channels
ChannelPositions : Front: L C R, Side: L R, LFE
SamplingRate/String : 48.0 KHz
Compression_Mode/String : Lossy
StreamSize/String : 252 MiB (20%)
Encoded_Date : UTC 2011-02-12 08:20:07
Tagged_Date : UTC 2011-02-12 08:20:07

Can someone please gimme a hand?

Re: Not supported video Codec on C550

PostPosted: Mon Mar 14, 2011 8:17 am
by Illico
Probably a too high AVC/H264 level, Format_Profile : High@L4.2, must be < 4.1

Re: Not supported video Codec on C550

PostPosted: Fri Mar 18, 2011 1:17 pm
by HiperiX
Thanks!

Re: Not supported video Codec on C550

PostPosted: Wed Sep 28, 2011 2:19 am
by elishnevsky
Hi,
I'm new to serviio. I'm having the same problem with the same TV with some online videos. What can I do to fix it?
Thanks.

Re: Not supported video Codec on C550

PostPosted: Wed Sep 28, 2011 3:51 am
by Cerberus
elishnevsky wrote:Hi,
I'm new to serviio. I'm having the same problem with the same TV with some online videos. What can I do to fix it?
Thanks.


make sure you select the correct profile for your device in the console.

Re: Not supported video Codec on C550

PostPosted: Wed Sep 28, 2011 4:46 am
by elishnevsky
Cerberus wrote:make sure you select the correct profile for your device in the console.


Absolutely, the correct profile is selected. Some videos from one online source play fine, others from the same source don't. In case of TED, for example, I get this "Not supported video codec" for every single video.

Re: Not supported video Codec on C550

PostPosted: Wed Sep 28, 2011 4:57 am
by Cerberus
elishnevsky wrote:
Cerberus wrote:make sure you select the correct profile for your device in the console.


Absolutely, the correct profile is selected. Some videos from one online source play fine, others from the same source don't. In case of TED, for example, I get this "Not supported video codec" for every single video.


TED feeds wont work, search forums there lots of posted about it.

Re: Not supported video Codec on C550

PostPosted: Wed Sep 28, 2011 9:24 am
by zip
Really? For my B series I have to transcode to mpeg2 for TED videos to work but they were fine for C series TV with just remuxing the H264 stream.

Re: Not supported video Codec on C550

PostPosted: Wed Sep 28, 2011 11:06 pm
by Cerberus
zip wrote:Really? For my B series I have to transcode to mpeg2 for TED videos to work but they were fine for C series TV with just remuxing the H264 stream.


yer TED came up before in a sony topic and i was unable to get them to work.