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Samsung J.series BluRay player not obtaining all the links

Posted:
Sat Oct 31, 2015 6:48 pm
by googlebox
Hi,
I've recently bought a Samsung J-series Blu Ray player and notice that there isn't a profile for it so I have tired H and Generic DLNA profile but I am not getting all the links to the files (on a Sony TV and Blu Ray it is working fine). I'm getting some links to files but not all of them.
I have tried just one folder where I'm not getting the links but they still don't appear. I have tried rebuilding the library in case ti was that.
The player is picking up a second DLNA server fine so I know its Servio, not the player.
I'm in the middle of a rebuild of the server but once this is complete thenI will try the E/F profile. I have tried playing a file that is there and it works perfectly fine so no issues in playback, just obtaining the others that it hasn't got already.
Any solutions that may help?
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Sat Oct 31, 2015 10:12 pm
by atc98092
While I don't have a J series player, I do have an H series player and JU TV. For most files, the H profile works ok. We need to know some media information about the file(s) that don't appear.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Sat Oct 31, 2015 10:33 pm
by googlebox
It's mostly .mp4 and .ts files. Audio files seem to have come across alright.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Sat Oct 31, 2015 11:47 pm
by googlebox
The video files that are there seem to all be .ts files. The .mp4 files haven't transferred over at all.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Sun Nov 01, 2015 1:09 pm
by googlebox
In Serviio console, the blu ray player in question has an amber light next to it. Does this have any significance?
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Sun Nov 01, 2015 8:36 pm
by atc98092
You have listed the file container, not what's inside it. We need media information, which can be gotten with a Windows program (MediaInfo) or with FFMPEG from a command line.
The yellow dot means your player does something out of spec with the DLNA protocol (like Roku does), or perhaps the player is off-line. With my devices, the Roku shows yellow at all times, as does my Windows Phone and iPhone/iPad devices. My Sony players will show green when powered up, as will my Samsung TV. Other devices are hit or miss. None of them have any problem connecting to my Serviio computers.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Sun Nov 01, 2015 10:17 pm
by googlebox
How would I get the information inside the container using ffmpeg? Do I need to get it from the file at source or from Serviio?
I should say, I'm on OS X.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Sun Nov 01, 2015 11:24 pm
by googlebox
The content appears fine on my other devices, just not this one. This is what puzzling me too.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Mon Nov 02, 2015 1:37 pm
by atc98092
To use FFMPEG to retrieve the information, run from the command line:
That's a lower case I after ffmpeg. Chances are you may need to include the full path to FFMPEG and the file name. Also, if there are any spaces in either path or the video file name make sure you use quotes before and after the name. Windows example below. I don't know the path names for OSX:
- Code:
"c:\program files\serviio\lib\ffmpeg" -i "f:\video\Star Trek (2009).mkv"
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Mon Nov 02, 2015 3:12 pm
by googlebox
Thanks! I'll try that. I installed a second DLNA server on the machine and I loaded the same files and they load perfectly fine.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Tue Nov 03, 2015 1:29 pm
by atc98092
googlebox wrote:Thanks! I'll try that. I installed a second DLNA server on the machine and I loaded the same files and they load perfectly fine.
Yeah, that pretty much points to the need for a J series profile. There's obviously some changes from the H series.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Tue Nov 03, 2015 4:01 pm
by googlebox
Agreed. Although I think there is also a bug in the DLNA client in my version of the software as the other server has a profile for my series of Blu Ray but it's advertised as unknown renderer (which I think is also causing the amber light in Serviio). It could also simply be that the player isn't advertising itself correctly so Serviio can't assign anything to it. The device name is Unrecognised device. My YouTube app can pick up the name of the player fine, which points to the DLNA client. Although, I haven't found a way yet to inform Samsung of this bug...
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Tue Nov 03, 2015 11:37 pm
by googlebox
I have reported the bug(s) in the DLNA client to Samsung so hopefully there is a fix in the next software update.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Wed Nov 04, 2015 1:48 pm
by atc98092
Yeah, there's several annoyances with the Samsung DLNA client. For starters, often when I first attempt to play a video I get a network connection error. Selecting the video a 2nd time it begins playing immediately. It is nice that it recognizes where I left off (if the movie hasn't played completely) and restarts at that point. Sometimes it won't allow selecting captions or alternate audio tracks, even when the file contains them.
It would be great if they added something to the client that gives you an information screen before you select play. Something like Netflix and Amazon where you get some metadata displayed before you select play. The Roku Player does it, so it should be doable.
Re: Samsung J.series BluRay player not obtaining all the lin

Posted:
Thu Nov 05, 2015 11:17 pm
by googlebox
Yeah, it does seem that way! Hopefully it can be fixed in the software update.