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playback stops randomly

PostPosted: Wed Mar 16, 2016 2:36 pm
by centrix
Hello guys,

I am experiencing drops while trying to watch any video. This occurs randomly throughout the playback (PC hooked to Samsung JU7000 through Asus RT-N18U router, all wired). TV has no problem detecting the serviio service, I can browse my shared folders, but once I start streaming, it interrupts the playback; sometimes after 20-30 minutes, sometimes after mere 3 minutes into the movie stating: check the connection status and then takes me back to root folder of the video (it doesn`t loose the connection to serviio server at all like many people experience around here and I`m able to resume the playback quite immediately from the point it crashed, without the need of switching the TV on/off). Most of the files are .mkv.
So far I:
-assigned the IP to keep it static for the TV.
-enabled multicast
-set my HDD to never hibernate/sleep
-disabled all power saving features on my network adapter

I also tried switching the TVs (another Samsung though, 5th series), the very same behavior occurs.
Plex is working fine, also native DLNA service that came with the router.
Attached is the log file. Hopefully you`ll be able to help me out as Serviio still remains my favorite DLNA service.
Thank you

Re: playback stops randomly

PostPosted: Thu Mar 17, 2016 4:31 pm
by Darth_Muppet
I have the same problem, seems a lot of people do. Ive noticed though that Films tend to play through ok, its the small files that get the Disconnected message or lost netwrk connection.

Re: playback stops randomly

PostPosted: Thu Mar 17, 2016 6:14 pm
by centrix
Movies, shows, doesn't matter. It drops the connection with a 0.5GB file as it does with 10GB. If there was something in the log that I can focus on, but all I can see is bunch of text that makes little to no sense to me :?

Re: playback stops randomly

PostPosted: Sat Mar 19, 2016 10:54 pm
by atc98092
I haven't had a movie stop during playback but it consistently will not play the next video in the list automatically. I get a message to check the network connection, but if I select the video again it plays. Sometimes it even gives me the same problem when I first select a video to play.

My belief is that this is a Samsung firmware issue, not anything Serviio can resolve. None of my other playback devices, including a Samsung BD player, has this problem. Dealing with Samsung is frustrating, as you cannot simply email them. Their support functionality via a web page is terrible.