Serviio

Hi,
I'm having problems with Serviio not playing x265 HEVC files, all I get when trying to play x265 HEVC files is Not Supported Video codex. I'm using Serviio 1.6.1, Win 7 Pro X64, Samsung UN46C6800. The files play fine on my computer using VLC, so all I can see is that Serviio doesn't have the codex to play x265 HEVC files? I have come across a few other files (.avi) that won't play, but I just convert them to mkv or mp4 and they work.

List of x265 HEVC files that are reported as Not Supported Video Codex..... *arkness Falls 2003 BDRip 1080p x265 AC 3, The *rothers Grimm 2005 BDRip 1080p x265 AC3, The *eople Under The Stairs 1991 BDRip 1080p x265 AC3, The *ark Knight Triology 1080p BluRay HEVC x265... all three movies report as Not Supported Video Codex.

I also tried playing the files thru my Samsung Blu-Ray player BD-D5700 and get the same result.... Not Supported Video Codex.


Thanks,

421ImLate

What profile are you using? I'm not sure any of the profiles have been updated yet for H265 except for the J and maybe H series profiles. I can play H.265 MP4 videos on my TV with no problem, but of course the TV will play them without transcoding.

I'm using the Samsung c/d series profile on both the TV and the Blu-Ray player. Just checked to see if they would play thru the TV's USB, and nope they won't, Not Supported Video Codex.

Personal computer, i7 3770k, AsRock MB, 16GB DDR3@2133Mhz, AMD 290X 4GB video card, 36TB hard-drive space.
Private P2P server/Home server, i7 2600k, AsRock MB 8GB DDR3@1600Mhz, AMD 6850 1GB x2 video cards, 5TB hard-drive space

Do you have Transcoding enabled?
The Samsung C/D Profile inherits from the Samsung H profile, which transcodes H265 files.

If Transcoding is enabled I get Not Supported Video Data, with Transcoding disabled I get Not Supported Video Codex. Either way they won't play on the TV. Is H265 the same as x265 HEVC?

I only have one file that is H265 and it does not play either.

Used a program called Everything to search my computer for x265 and found the x265 codex in VLC folders and in the FFmpeg 3.0.1 folder and about 30 movies/shows that are x265, I have watched some of them using an older version of Serviio. I just switched to the 1.6.1 version.

ok, I fixed it, went back to Serviio 1.5.2 and they are all working now. Looked at the transcoding folder which is on a empty 60 gig SSD and Serviio is transcoding the files correctly. So I would think its a bug in the 1.6.1 version.

Only the 4K TVs will play HEVC (H.265) without transcoding, so yes yours needs to be transcoded. Not sure why 1.6.1 isn't working, but Zip will need to look at that.

could you post detailed log of playing the file in 1.5.2 and 1.6.1 ?

I am glad that someone else has discovered this issue. I have the exact same problem with a similar resolution with the exception that I only had to revert to v1.6.  Ever since 1.6.1 Serviio will no longer play x265 files on my TV (Samsung UN55D8000 Series TV using the C/D profile). I am not quite sure how my TV successfully plays the x265 files without transcoding, but it does and only with Serviio 1.6 and earlier. Once I upgraded to 1.6.1, 1.7.1.1 or 1.8, HECV files no longer play, I receive the same error messages as '421ImLate'. I can only conclude that something changed since v1.6. Any chance that you could investigate and perhaps restore this functionality? I am happy to assist with testing in any way that I can. Thank you!

can you post ffmpeg -i for the file?