Samsung - check your network / which render profil?

Hi,

i need your help.

I switched to a new TV (before I only watched 1080p and that always worked very well).

Now I want to enjoy 4K / HDR too.

The problem is, I can't.

1080p sporadically crashes (sometimes after a few seconds, sometimes after a few minutes)
4k crashes even faster (always after a few seconds).

I then always get the message that I should check my network.
Then I can play the film again - always from the beginning until it crashes again.

4k / HDR Netflix works perfectly, smooth and fast and according to the router my TV is with it 5 GHz, 866 Mbit/s connected.

1.) What can be the reason?
2.) Which rendering profile do I have to select for the Samsung QN95A? There is no profile for that? He always uses "Generic DLNA profile"
3.) Transcoding is there so that if a file cannot be played, then it converts it (e.g. my TV cannot DTS), correct? But for that you also need the right profile?

Many thanks for your help!

[atc98092]

Correct, no one has created a profile for that new of a TV. You might try the Samsung NU profile, as it's designed for a Samsung 4K TV. You could also try some of the other 4K TV profiles. There's nothing that says you must use a Samsung profile on a Samsung TV.

Hi,

it seems to be better with the NU profile!
In the logs I received this error message:

  Code:

[RendererManager] Error while retrieving renderer description from http://192.168.178.29:9197/dmr: connect timed out

  Code:

[MultiCastUtils] Host IP address 192.168.178.35 is not available, will try again 9 times

[atc98092]

Just a suspicion on my part, but the Host IP address unavailable might be caused by the Serviio computer using a dynamic IP address. It's good practice to use a static IP address on devices that are used in some role as a server. Some network routers will reassign IP addresses constantly, so a static IP could eliminate the issue.

Yes, my router Serviio was given a dynamic IP address. I have now changed that and will continue to pursue this.
Thanks for your approach!

My TV cannot play DTS, Serviio automatically converts these files (transcoding), correct?

[atc98092]

I believe I wrote that particular profile (Samsung NU), so yes it should transcode DTS audio. I'd have to look at it again to be sure.