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Problem with Serviio 1.7, mkv and samsung UE40F6500

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Mass8

Serviio newbie

Posts: 14

Joined: Thu Sep 29, 2016 4:24 pm

Post Thu Sep 29, 2016 4:39 pm

Problem with Serviio 1.7, mkv and samsung UE40F6500

I have 2 problems with mkv.
The first is the FF/REW doesn't work (the name of mkv is "2x01 - Bang! (1).mkv") and the info of this file is not read correctly (it say 709 minues instead 49)
The second say me from TV "the audio is not supported". In the 1.6.1 the same mkv doesn't say the error. The name is "2x02 - Cani a una sparatoria.mkv"

How i can resolve this issue? I attach the log

Thanks
Attachments
log.7z
(155.25 KiB) Downloaded 110 times
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zip

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Serviio developer / Site Admin

Posts: 17090

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Sep 29, 2016 8:09 pm

Re: Problem with Serviio 1.7, mkv and samsung UE40F6500

The file is transcoded, that's why there is no FFWD/REW.

Can you post results of

  Code:
 ffmpeg -i "2x01 - Bang! (1).mkv"


.. you might have to pass the whole path in the quotes
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Mass8

Serviio newbie

Posts: 14

Joined: Thu Sep 29, 2016 4:24 pm

Post Fri Sep 30, 2016 4:46 pm

Re: Problem with Serviio 1.7, mkv and samsung UE40F6500

The first mkv
  Code:
"c:\Program Files\Serviio\lib\ffmpeg" -i "2x01 - Bang! (1).mkv"
ffmpeg version 3.0.2 Copyright (c) 2000-2016 the FFmpeg developers
  built with gcc 4.9.3 (GCC)
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --enable-libspeex --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config --bindir='/jenkins/workspace/FFmpeg - Win32/target'
  libavutil      55. 17.103 / 55. 17.103
  libavcodec     57. 24.102 / 57. 24.102
  libavformat    57. 25.100 / 57. 25.100
  libavdevice    57.  0.101 / 57.  0.101
  libavfilter     6. 31.100 /  6. 31.100
  libswscale      4.  0.100 /  4.  0.100
  libswresample   2.  0.101 /  2.  0.101
  libpostproc    54.  0.100 / 54.  0.100
Input #0, matroska,webm, from '2x01 - Bang! (1).mkv':
  Metadata:
    title           : Daredevil.2x01.Bang.ITA.ENG.720p.WEBMux.AAC.x265.R3P4CK-Pir8
    encoder         : libebml v1.3.4 + libmatroska v1.4.5
    creation_time   : 2016-09-29 16:18:46
  Duration: 00:48:05.13, start: 0.000000, bitrate: 1837 kb/s
    Chapter #0:0: start 0.059000, end 2885.129000
    Metadata:
      title           : 00:00:00.059
    Stream #0:0: Video: hevc (Main), yuv420p(tv), 1280x720, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
    Metadata:
      title           : HEVC
      BPS             : 1641853
      BPS-eng         : 1641853
      DURATION        : 00:48:05.091000000
      DURATION-eng    : 00:48:05.091000000
      NUMBER_OF_FRAMES: 69173
      NUMBER_OF_FRAMES-eng: 69173
      NUMBER_OF_BYTES : 592112178
      NUMBER_OF_BYTES-eng: 592112178
      _STATISTICS_WRITING_APP: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-09-29 16:18:46
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-09-29 16:18:46
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:1(ita): Audio: aac (LC), 44100 Hz, stereo, fltp (default) (forced)
    Metadata:
      title           : AAC LLC
      BPS             : 96056
      BPS-eng         : 96056
      DURATION        : 00:48:05.079000000
      DURATION-eng    : 00:48:05.079000000
      NUMBER_OF_FRAMES: 124250
      NUMBER_OF_FRAMES-eng: 124250
      NUMBER_OF_BYTES : 34641238
      NUMBER_OF_BYTES-eng: 34641238
      _STATISTICS_WRITING_APP: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-09-29 16:18:46
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-09-29 16:18:46
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:2(eng): Audio: aac (LC), 48000 Hz, stereo, fltp
    Metadata:
      title           : AAC LLC
      BPS             : 96042
      BPS-eng         : 96042
      DURATION        : 00:48:05.120000000
      DURATION-eng    : 00:48:05.120000000
      NUMBER_OF_FRAMES: 135240
      NUMBER_OF_FRAMES-eng: 135240
      NUMBER_OF_BYTES : 34636830
      NUMBER_OF_BYTES-eng: 34636830
      _STATISTICS_WRITING_APP: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-09-29 16:18:46
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-09-29 16:18:46
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:3(ita): Subtitle: subrip (default) (forced)
    Metadata:
      title           : Sub Forced
      BPS             : 2
      BPS-eng         : 2
      DURATION        : 00:08:48.100000000
      DURATION-eng    : 00:08:48.100000000
      NUMBER_OF_FRAMES: 2
      NUMBER_OF_FRAMES-eng: 2
      NUMBER_OF_BYTES : 149
      NUMBER_OF_BYTES-eng: 149
      _STATISTICS_WRITING_APP: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-09-29 16:18:46
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-09-29 16:18:46
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:4(ita): Subtitle: subrip
    Metadata:
      title           : Sub
      BPS             : 64
      BPS-eng         : 64
      DURATION        : 00:46:43.591000000
      DURATION-eng    : 00:46:43.591000000
      NUMBER_OF_FRAMES: 567
      NUMBER_OF_FRAMES-eng: 567
      NUMBER_OF_BYTES : 22604
      NUMBER_OF_BYTES-eng: 22604
      _STATISTICS_WRITING_APP: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-09-29 16:18:46
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-09-29 16:18:46
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:5(eng): Subtitle: subrip
    Metadata:
      title           : Sub
      BPS             : 63
      BPS-eng         : 63
      DURATION        : 00:46:39.966000000
      DURATION-eng    : 00:46:39.966000000
      NUMBER_OF_FRAMES: 616
      NUMBER_OF_FRAMES-eng: 616
      NUMBER_OF_BYTES : 22281
      NUMBER_OF_BYTES-eng: 22281
      _STATISTICS_WRITING_APP: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v9.4.2 ('So High') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-09-29 16:18:46
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-09-29 16:18:46
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
At least one output file must be specified

The second mkv
  Code:
"c:\Program Files\Serviio\lib\ffmpeg" -i "2x02 - Cani a una sparatoria.mkv"
ffmpeg version 3.0.2 Copyright (c) 2000-2016 the FFmpeg developers
  built with gcc 4.9.3 (GCC)
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtmp --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --enable-libspeex --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config --bindir='/jenkins/workspace/FFmpeg - Win32/target'
  libavutil      55. 17.103 / 55. 17.103
  libavcodec     57. 24.102 / 57. 24.102
  libavformat    57. 25.100 / 57. 25.100
  libavdevice    57.  0.101 / 57.  0.101
  libavfilter     6. 31.100 /  6. 31.100
  libswscale      4.  0.100 /  4.  0.100
  libswresample   2.  0.101 /  2.  0.101
  libpostproc    54.  0.100 / 54.  0.100
Input #0, matroska,webm, from '2x02 - Cani a una sparatoria.mkv':
  Metadata:
    title           : Daredevil.2x02.Cani.A.Una.Sparatoria.ITA.ENG.720p.WEBMux.AAC.x265-Pir8
    encoder         : libebml v1.3.3 + libmatroska v1.4.4
    creation_time   : 2016-03-20 22:48:59
  Duration: 00:49:36.84, start: 0.000000, bitrate: 1783 kb/s
    Chapter #0:0: start 0.054000, end 2976.841000
    Metadata:
      title           : 00:00:00.054
    Stream #0:0: Video: hevc (Main), yuv420p(tv), 1280x720, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
    Metadata:
      title           : HEVC
      BPS             : 1588732
      BPS-eng         : 1588732
      DURATION        : 00:49:36.807000000
      DURATION-eng    : 00:49:36.807000000
      NUMBER_OF_FRAMES: 71372
      NUMBER_OF_FRAMES-eng: 71372
      NUMBER_OF_BYTES : 591168935
      NUMBER_OF_BYTES-eng: 591168935
      _STATISTICS_WRITING_APP: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-03-20 22:48:59
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-03-20 22:48:59
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:1(ita): Audio: aac (LC), 48000 Hz, stereo, fltp (default) (forced)
    Metadata:
      title           : AAC LLC
      BPS             : 95957
      BPS-eng         : 95957
      DURATION        : 00:49:36.789000000
      DURATION-eng    : 00:49:36.789000000
      NUMBER_OF_FRAMES: 139537
      NUMBER_OF_FRAMES-eng: 139537
      NUMBER_OF_BYTES : 35705711
      NUMBER_OF_BYTES-eng: 35705711
      _STATISTICS_WRITING_APP: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-03-20 22:48:59
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-03-20 22:48:59
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:2(eng): Audio: aac (LC), 48000 Hz, stereo, fltp
    Metadata:
      title           : AAC LLC
      BPS             : 95904
      BPS-eng         : 95904
      DURATION        : 00:49:36.832000000
      DURATION-eng    : 00:49:36.832000000
      NUMBER_OF_FRAMES: 139539
      NUMBER_OF_FRAMES-eng: 139539
      NUMBER_OF_BYTES : 35686361
      NUMBER_OF_BYTES-eng: 35686361
      _STATISTICS_WRITING_APP: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-03-20 22:48:59
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-03-20 22:48:59
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:3(ita): Subtitle: subrip (default) (forced)
    Metadata:
      title           : Sub Forced
      BPS             : 0
      BPS-eng         : 0
      DURATION        : 00:21:29.622000000
      DURATION-eng    : 00:21:29.622000000
      NUMBER_OF_FRAMES: 2
      NUMBER_OF_FRAMES-eng: 2
      NUMBER_OF_BYTES : 134
      NUMBER_OF_BYTES-eng: 134
      _STATISTICS_WRITING_APP: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-03-20 22:48:59
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-03-20 22:48:59
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:4(ita): Subtitle: subrip
    Metadata:
      title           : Sub
      BPS             : 62
      BPS-eng         : 62
      DURATION        : 00:47:57.213000000
      DURATION-eng    : 00:47:57.213000000
      NUMBER_OF_FRAMES: 611
      NUMBER_OF_FRAMES-eng: 611
      NUMBER_OF_BYTES : 22537
      NUMBER_OF_BYTES-eng: 22537
      _STATISTICS_WRITING_APP: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-03-20 22:48:59
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-03-20 22:48:59
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:5(eng): Subtitle: subrip
    Metadata:
      title           : Sub
      BPS             : 72
      BPS-eng         : 72
      DURATION        : 00:48:11.055000000
      DURATION-eng    : 00:48:11.055000000
      NUMBER_OF_FRAMES: 756
      NUMBER_OF_FRAMES-eng: 756
      NUMBER_OF_BYTES : 26213
      NUMBER_OF_BYTES-eng: 26213
      _STATISTICS_WRITING_APP: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.7.0 ('All of the above') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2016-03-20 22:48:59
      _STATISTICS_WRITING_DATE_UTC-eng: 2016-03-20 22:48:59
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
At least one output file must be specified
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Serviio developer / Site Admin

Posts: 17090

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Fri Sep 30, 2016 6:38 pm

Re: Problem with Serviio 1.7, mkv and samsung UE40F6500

So it's transcoded because they are h265 videos.
For the audio problem, you might want to try the newest ffmpeg build from zeranoe.
<<

Mass8

Serviio newbie

Posts: 14

Joined: Thu Sep 29, 2016 4:24 pm

Post Sat Oct 01, 2016 7:43 am

Re: Problem with Serviio 1.7, mkv and samsung UE40F6500

Ok i want to try. Where i can find it?
I have klcodec installed, is possible use in serviio this codec?
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atc98092

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Post Sat Oct 01, 2016 11:24 pm

Re: Problem with Serviio 1.7, mkv and samsung UE40F6500

Mass8 wrote:Ok i want to try. Where i can find it?
I have klcodec installed, is possible use in serviio this codec?


https://ffmpeg.zeranoe.com/builds/
Dan

Panasonic ST30 Plasma, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Mass8

Serviio newbie

Posts: 14

Joined: Thu Sep 29, 2016 4:24 pm

Post Sun Oct 02, 2016 8:12 am

Re: Problem with Serviio 1.7, mkv and samsung UE40F6500

Ok. Which version? Which file i must copy?
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Posts: 17090

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Oct 03, 2016 7:03 pm

Re: Problem with Serviio 1.7, mkv and samsung UE40F6500

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Mass8

Serviio newbie

Posts: 14

Joined: Thu Sep 29, 2016 4:24 pm

Post Mon Oct 03, 2016 7:26 pm

Re: Problem with Serviio 1.7, mkv and samsung UE40F6500

ok thanks i try


I've tried it, and the sound problem is solved. Update information dell'mkv remain incorrect, but it is a minor problem (still it says that lasts 7 hours instead of 56 minutes)

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