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Help with BD-J5700 no file listing



Serviio newbie

Posts: 2

Joined: Sat Mar 17, 2018 2:19 pm

Post Sun Mar 18, 2018 1:19 am

Help with BD-J5700 no file listing

Hello folks...

I have been using Serviio without too much issue with my old Sony BDP-5cccc series BD Player. It has died so I went and purchased the Samsung BD-J5700 with DLNA. It says it will easily play MP4 files.

I can find the Serviio drive over the network without trouble on the Samsund J5700. I can enter Video, Folders, And see folders. I enter all folders and I do not see MP4 files showing. I can see AVI files, however. The Serviio device profile setting has been set between various Samsung options and yet it does not change the overall behavior of the J5700. The Samsung J5700 is set to a static IP and has been enabled/allowed in Serviio (1.9.1, by the way).

I know it can play MP3's through the Samsung audio menu, no problem. I need to see the MP4 files across the network and cannot. What do I need to do differently?

Thanks for you help and kind regards...


Serviio newbie

Posts: 3

Joined: Mon Jan 23, 2017 12:19 pm

Post Thu Jan 03, 2019 7:54 am

Re: Help with BD-J5700 no file listing

I am experiencing the same issue on Serviio Ver 1.10.1. Can anyone suggest the best profile to use to allow all video files to show?
I spent 4 hours today pulling my hair out trying to get this working with the correct profile and NOTTA.
Any help would be greatly appreciated.


User avatar

DLNA master

Posts: 3552

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Fri Jan 04, 2019 12:27 am

Re: Help with BD-J5700 no file listing

Only files that it believes will play will be displayed. Can you provide the media info for one of your files that doesn't display? Do any other players show your media?

When you first installed Serviio, you have a 15 day trial for the Pro version. Did your media appear in MediaBrowser?

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku 4, Ultra and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 18 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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