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Samsung C5500 - Issue with displaying JPGs

PostPosted: Fri Jul 08, 2011 3:08 am
by vgaruda
Does any one having issues displaying JPGs on Samsung C5500 player. It only has issue with the JPGs from my DSLR but not the ones from a Point & Shoot Camera. I can see the photo thumbnail in the TV but when I try to load the image I get the following messeage "Unsupported File Format". I apologize if this issue has been resolved but I could not find any solution in the form. Any help would be appreciated. I enabled the debug and but cannot figure out anything wrong in the log:

2011-07-07 21:05:52,502 DEBUG [WebServer] Incoming connection from /192.168.1.147:57981
2011-07-07 21:05:52,503 DEBUG [ResourceTransportRequestHandler] GET /resource/2862/MEDIA_ITEM/JPEG_LRG$0 HTTP/1.0, headers = [getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Interactive,Host: 192.168.1.144:8895]]
2011-07-07 21:05:52,503 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.147
2011-07-07 21:05:52,503 DEBUG [ResourceTransportRequestHandler] Resource request accepted. Using client 'IPAddress=/192.168.1.147, Profile=Samsung TV / player (C/D-series)'
2011-07-07 21:05:52,503 DEBUG [ResourceTransportRequestHandler] Request for resource 2862 and type 'MEDIA_ITEM' received
2011-07-07 21:05:52,505 DEBUG [ImageDeliveryEngine] Delivering item '2862' for client 'IPAddress=/192.168.1.147, Profile=Samsung TV / player (C/D-series)'
2011-07-07 21:05:52,505 DEBUG [ImageDeliveryEngine] Delivering file 'Test.JPG' in native format
2011-07-07 21:05:52,506 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 5395163
2011-07-07 21:05:52,506 DEBUG [ResourceTransportRequestHandler] Sending file back
2011-07-07 21:05:52,506 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: image/jpeg,Content-Length: 5395163,Date: Fri, 08 Jul 2011 03:05:52 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/0.5.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=JPEG_LRG;DLNA.ORG_OP=00;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=00D00000000000000000000000000000,transferMode.dlna.org: Interactive]]
2011-07-07 21:05:52,843 DEBUG [ImageUtils] Returning resized image, size = 4524 bytes

Re: Samsung C5500 - Issue with displaying JPGs

PostPosted: Tue Jul 12, 2011 11:53 am
by Illico
Could you provide information about this JPG file, for example with MediaInfo tool?

Re: Samsung C5500 - Issue with displaying JPGs

PostPosted: Sat Jan 07, 2012 3:32 pm
by djpecu
Hi,

I had similar issue with JPEGs on Samsung UE46D8005 and Serviio v0.6.1. I took a look at the output of MediaTool about one of the problematic image files and noticed that it showed:

  Code:
Width                                    : 3072
Width                                    : 3 072 pixels
Height                                   : 2304
Height                                   : 2 304 pixels


Whereas other image tools (on Ubuntu 11.10) showed the pixel values vice versa, width 2304 and height 3072, as they should be. I had rotated the particular image with the Ubuntu image viewer tool and saved it from there after the rotation. When I opened the file with gimp it showed me a dialog saying something about the image being rotated based on the EXIF data and would I like gimp to rotate it to the standard orientation. Answered yes to the dialog, refreshed the serviio library and now the image is displayed correctly on the Samsung screen.