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No Samsung QLED TV Profile available yet ?

PostPosted: Sat May 16, 2020 10:58 am
by Helix
Hello.

I will soon change my TV for a Samsung QLED TV.
The reference is : "QE43Q60TAUXXC".

So, I think the serie is "Q" but on Serviio, there is apparently not any profile for that TVs.

Can you please confirm me that and, a compatibility it is planned ?

Thanks.

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Sat May 16, 2020 2:28 pm
by atc98092
Most profiles are created with the assistance of users that have that device. It's difficult to make a profile for something one don't have. Once you have the TV, you can experiment with some other TV profiles and see which works the best. If you find a satisfactory one, you can stick with it, or if there's still an area that needs tweaking we can help you out.

I have to add my usual tirade against Samsung and their DLNA player. Unless they've made some significant changes, you're far better off using an external player of some sort. The current Samsung DLNA players lack any reasonable user interface. No metadata, only a tiny cover image to help select a title. I gave up on Samsung years ago for using their internal players. Have no problems with their TVs (I have several), but I use a Roku or Shield player instead.

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Sat May 16, 2020 3:06 pm
by Helix
atc98092 wrote:Most profiles are created with the assistance of users that have that device. It's difficult to make a profile for something one don't have. Once you have the TV, you can experiment with some other TV profiles and see which works the best. If you find a satisfactory one, you can stick with it, or if there's still an area that needs tweaking we can help you out.

I have to add my usual tirade against Samsung and their DLNA player. Unless they've made some significant changes, you're far better off using an external player of some sort. The current Samsung DLNA players lack any reasonable user interface. No metadata, only a tiny cover image to help select a title. I gave up on Samsung years ago for using their internal players. Have no problems with their TVs (I have several), but I use a Roku or Shield player instead.

Hello.
Thanks for your response.
I will study the buying of one of them (like Roku, Shield, as you say). And as you say too, possibilities of Samsung DLNA are quickly limited. I have always favored this method because it's fast and cheap, but we must quickly had to do face of somes limits at some times...
We can't have all up! :D

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Tue May 26, 2020 10:26 pm
by Helix
Hello.

For information : NU profile is compatible with new Samsung QLED TV - Q series (2020 models).

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Tue May 26, 2020 10:51 pm
by atc98092
Helix wrote:Hello.

For information : NU profile is compatible with new Samsung QLED TV - Q series (2020 models).


Glad it's working for you. Tell me, will your TV resume if you stop playback before it reaches the end? There's another user that just bought a QE55Q90R. It plays all of his media, but resume doesn't work as it did with his previous Samsung.

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Tue May 26, 2020 10:59 pm
by Helix
atc98092 wrote:
Helix wrote:Hello.

For information : NU profile is compatible with new Samsung QLED TV - Q series (2020 models).


Glad it's working for you. Tell me, will your TV resume if you stop playback before it reaches the end? There's another user that just bought a QE55Q90R. It plays all of his media, but resume doesn't work as it did with his previous Samsung.

Yes, I confirm you just at the moment, the TV resume medias.
It's the model Q80T (R = 2019 / T = 2020 I think).

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Wed May 27, 2020 12:36 am
by atc98092
Thanks for that. I'll pass it along.

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Wed Jun 10, 2020 7:09 pm
by mystv
Hello!
I'm using a GQ55Q85RGTXZG - but resuming an interrupted video unfortunately doesn't work here - not even with nu profile. I would be glad to get some hints how to support to get it working.
I don't know if it's relevant: The GQ TV doesn't have a remote with a stop key. To "stop" the video, you just go back to the play list. Stopping via pause key doesn't solve the problem, too.

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Wed Jun 10, 2020 7:52 pm
by atc98092
mystv wrote:Hello!
I'm using a GQ55Q85RGTXZG - but resuming an interrupted video unfortunately doesn't work here - not even with nu profile. I would be glad to get some hints how to support to get it working.
I don't know if it's relevant: The GQ TV doesn't have a remote with a stop key. To "stop" the video, you just go back to the play list. Stopping via pause key doesn't solve the problem, too.


I just have to repeat that the Samsung DLNA player is terrible. I know it's convenient to use the functionality the TV offers, but when a $40 Roku or Fire TV works so much better, it's tough to put up with the TV's player. If you want top of the line playback, the Nvidia Shield with Kodi as the player app makes the TV player look like the afterthought that it is.

Can we make resume work on your set? Without having one myself, I really can't offer any help. I was able to create the NU profile because I have one. It's not an easy task to build a custom profile when you don't have the set to test with.

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Wed Jun 10, 2020 8:30 pm
by mystv
Thanks atc98092 for your very fast reply! I really appreciate it!

While looking at the serviio log, I detected this entry:

WARN [RendererManager] Error while retrieving renderer description from http://192.168.15.23:9197/dmr: Read timed out

I just managed to get it working with your NU profile after fixing this problem! It has been my own fault! I had to fix a network issue, which prevented the get /dmr Request to work properly. There have been problems with package size (MTU). I had to fix it with a TCPMSS rule (iptables).

Sorry for the noise!

Re: No Samsung QLED TV Profile available yet ?

PostPosted: Wed Jun 10, 2020 11:14 pm
by atc98092
Nice troubleshooting. Good job!