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Serviio has disappeared from source list on my Samsung TV

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MarkK

Serviio newbie

Posts: 2

Joined: Fri Jul 12, 2013 9:34 pm

Post Tue Sep 13, 2022 12:23 am

Serviio has disappeared from source list on my Samsung TV

Until yesterday Serviio appeared in the Sources list on my Samsung TV (QN55Q80AA). Now it's gone. I can't explain how it was originally placed there; my technical understanding is extremely limited. I have an ethernet connection from my Dell to a D-Link router near the TV. The router feeds the A/V receiver as well as the TV and a Blu-Ray. If I go through the smart Blu-Ray I can still see Serviio, but the primary way I watched videos from the computer was via the smart TV...where it's no longer visible.

Serviio mysteriously disappeared several months ago, but days later re-appeared just as mysteriously.

I've checked services and Serviio starts up automatically (not delayed start). It's currently running.

Any guidance would be greatly appreciated. Thanks.
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atc98092

User avatar

DLNA master

Posts: 5205

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Sep 13, 2022 2:20 pm

Re: Serviio has disappeared from source list on my Samsung T

If you still see Serviio on your Blu Ray player, the problem is not with Serviio. It appears your TV has lost its network connection. Do any other Smart TV functions still work, such as Netflix or other streaming source?

Serviio advertises it's availability via a broadcast message, and for some reason your TV is not getting it. Since your connection is wired, it's not likely to be any security setting in your router blocking devices from seeing each other, especially since the BD player still sees Serviio. It might be as simple as the Ethernet cable that connects your TV to the router has a broken wire (there's 8 wires within the cable). You might try switching your TV to WiFi and see if Serviio shows up. If it does, that pinpoints the problem to the cable connection.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
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