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UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 11:53 am
by openm17558
Firstly and fore mostly......
This is such a great bit of software, thank you to all that are involved..
I first installed this serviio on my computer when it was running XP and this work out of the box so to speak (thankfully for me, the only thing I had to do was fix the ipaddress).
Since I have updated my computer to windows 7, I sort of works but doesnt play anything, I can see all the folders and files, AVI's and Jpegs and MP3, with titles and all..
BUT and this is the bit that is killing me;
When I select any of the files I get - file format not supported
I have uninstalled and reinstalled this about 5 times now, just a little frustrated with myself for being so stupid and not being able to get it to work, I know I am not very computer minded..
The silly and interesting thing is that the files work via the windows 7 dnla system, only their file listing is not as smart as yours.
Please, Please can you help and advise, I have search through the forum and sort of found things to try but not understood to be honset..
Also for some reason every so often the tv doesnt show serviio yet still shows windows one. the serviio console will show the tv and the correct ip's but will have a red dot next to the tv. I have tried stop the service and then restarting both with the stop/start button and via, start>programs>serviio stop and serviio start..
PLEASE what simple thing am I missing
David
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 1:20 pm
by zip
most likely it's the bound IP address or profile selection
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 2:25 pm
by openm17558
Zip,
Thank you for your kind reply..
Everytime I have installed and reinstalled I have open the console and selected Status and set the Bound IP address to the TV address name 192.168.1.67 this address is a static address on the router. It I understood from the forum when I first set when I was running XP.
What to you mean profile and where would I find that please.
I dont know what I have done different to my xp setup. as I said I can see that the computer and TV talk to each other as it TV plays the films via windows route and the files can be seen via serviio but not played... aaaaggghhhh
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 2:33 pm
by zip
the bound address filed must include IP address of the computer running Serviio
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 2:45 pm
by openm17558
sorry if I am being stupid..
Once again thank you for help..
Currently
In the status tab.
I have
ipaddress Device Profile
192.168.1.67 Samsung DTV DMR Samsung TV / Player (C/D-Series)
Bound IP address 192.168.1.67
So I have put the wrong address in the bound I should have put the Servers(computer) address.
my computer is on
192.168.1.70
I will set the Bound IP address to 192.168.1.70
and retry
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 2:51 pm
by moltra
Yes, the bound IP address should be the computer that is running serviio IP Address.
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 2:59 pm
by openm17558
Zip,
Have changed the Bound to my computers address being 192.168.1.70
Saved
Closed serviio down
Turned the TV Off and the on again
gone via windows START>Programs>Serviio>Stop serviio Service
then
START>Programs>Serviio>Start Serviio Service
Restarted Serviio console
Console status green for the TV
Check the tv
It shows the mircosoft media player and not serviio
this is so frustrating and I bet its something silly.
because the MS media is talking I kow that the computer and TV are connecting via the wires.
And I have a green dot next to the TV on the console status
any thoughts
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 3:03 pm
by openm17558
Please find attached log file from within the log folder
Not sure if thats any help
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 3:12 pm
by zip
you didn't restart the service properly (use Run As Administrator for the start menu items Stop/Start serviio service)
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 3:19 pm
by openm17558
Zip,
I told you I was stupid...
I have been over and shut down and powered down everything
computer as well
Then retarted everything.
AND
HAY HEY
THANK YOU FOR HOLDING THIS stupid person hand..
Its like a breath of fresh air....
Thank you..
David
Re: UE40c7000 windows7 - file not supported

Posted:
Thu Sep 08, 2011 8:04 pm
by Cerberus
openm17558 wrote:Zip,
I told you I was stupid...
I have been over and shut down and powered down everything
computer as well
Then retarted everything.
AND
HAY HEY
THANK YOU FOR HOLDING THIS stupid person hand..
Its like a breath of fresh air....
Thank you..
David
in the modern computering, no question is truely stupid as to the person asking it is trying to learn.

although tech support first fix is always to turn her off and on again

Re: UE40c7000 windows7 - file not supported

Posted:
Tue Oct 04, 2011 8:19 am
by openm17558
Zip,
I all in my family and myself would just like to thank You and all the people involved in the Forum and Serviio so, very much.... work a treat we have not upgraded to lastest as we have no need as yet.
Althought I read with great interest that there is the albility to stream off the web.. I understand not live feeds.. but would that mean that we would be able to stream from 4od.com and
http://www.channel5.com/demand5 and the like as the samsung system in so ways it good but crap as it only offer bbc iplayer, that okay if you only want to watch bbc programs..
would love to be able to streat some US programs..
would love so advise..
Once again THANK YOU so very much for your time and help..
David
Re: UE40c7000 windows7 - file not supported

Posted:
Tue Oct 04, 2011 6:48 pm
by Cerberus
openm17558 wrote:Zip,
I all in my family and myself would just like to thank You and all the people involved in the Forum and Serviio so, very much.... work a treat we have not upgraded to lastest as we have no need as yet.
Althought I read with great interest that there is the albility to stream off the web.. I understand not live feeds.. but would that mean that we would be able to stream from 4od.com and
http://www.channel5.com/demand5 and the like as the samsung system in so ways it good but crap as it only offer bbc iplayer, that okay if you only want to watch bbc programs..
would love to be able to streat some US programs..
would love so advise..
Once again THANK YOU so very much for your time and help..
David
4od and demand5 should be possible, post in teh online section of the forum with as much information on each one as possible and i will look into it when im at home next ( keep each feed in a seperate topic though please )